Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,674 Reviews)
Rating breakdown 4,674 reviews
5 Stars
3,337
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,063 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: rmiller
Verified Purchase:Yes
I love my watch, I have had a Galaxy watch for years. Never had a problem with any of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Icemancometh
from Elmira NY
Expertise:Expert
Verified Purchase:Yes
This is one of the best sports watches I've ever owned it has more features than I ever expected it does way more thing than any of those other watches that I had right down to the monitoring of my heart and sleep apnea that's why it comes highly recommended by me one of the best purchases I ever made as far as watch is concerned and it looks great on me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 Impresses, Watch 8 Disappoints
on September 14, 2025
Posted by: Yassna
from Naples, FL
Expertise:Expert
I’ve been really impressed with the Galaxy Watch 7 – sleek design, smooth performance, and overall it feels like a premium smartwatch. I was genuinely excited for the Watch 8, but honestly, the design is a big letdown. It doesn’t have the same clean and stylish look that makes the 7 so appealing. I really wanted to upgrade, but the 8’s design just feels off and disappointing. For now, I’ll stick with the Watch 7 because it simply looks and feels better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch, good features!
on March 24, 2026
Posted by: Squale
So I got this watch my first smart watch so I guess I don't have anything to compare it to. I think the watch works great. It has a pretty good number of apps and they always add more. The screen is good. The slide typing if careful is accurate however for some reason like most Samsung devices of its wet is almost impossible to use the screen. It does show up good and clear on a sunny day unlike my s25+ which I can barely see half the time. The battery life does kinda suck. If I could wear it all night and then charge it while I take a shower that works be great but it needs a couple hours to get full charge. They say to check out some article on how to get better battery life but 1, it doesn't take you to that article, 2. The article said some really basic crap. Basically it says to put it in watch only mode to get days off battery life. Which is defeating the purpose of having a smart watch. Even if I'm power saving mode, no AOD, with Wi-Fi off, Bluetooth is nessacary if you need to keep it connected to phone, 50% bright, quick turn off display still get a full day off you don't really use it at all. Not ideal. You should be and to use apps keep it in a power saving mode and get at least a full 24 hours out of it. They need to work on the software keeping services minimal auto dimming when not looking at it, only having sensors run when triggered, etc, to get that power consumtion down and give it just 50ma more size would maybe give it two to three days of use. Or give it a solar cell somewhere so it gets charged even a little bit by the sun. Or super fast charging to go from 15%to 100% in a half hour or less.. otherwise I thinks it's great. Wish they were working on glasses that could be stand alone instead of a watch though.
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life poor
on December 11, 2025
Posted by: Mike
Battery life of less than 24 hours is sad. ECG is neat.
Response from Samsung USBy R&R Team, December 11, 2025
Hey there Mike,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Gaetan
Verified Purchase:Yes
The design is eyes popping. Lightweight and easy to navigate. I enjoyed it.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Francine
from Bullhead City, AZ
Verified Purchase:Yes
I like the watch very much, a little better then my Fitbit. The only problem is I have no manual or anything to help with the different things on the watch. Every time I want to go into health and check on different things, I can not.
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mia H
from Fairfax, VA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded for a sleeker looking watch with great battery life and all I got was the sleekness...
The watch dies in under two days in battery saving mode.
Response from Samsung USBy R&R Team, March 9, 2026
Hey there Mia,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US