Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,676 Reviews)
Rating breakdown 4,676 reviews
5 Stars
3,338
4 Stars
794
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,065 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Better Battery
on December 28, 2024
Posted by: houndsden
I traded my 5 in for the 7. The battery duration made it worth the trade. The 7 is more responsive than the 5. I also got the Athliesure band which I do not reccomend. It was bulky and hard to fasten. I do like the way Samsung bands are easily changeable with a push of a button.
Written by a customer while visiting Samsung US
Posted by: AbhiAbhi
Verified Purchase:Yes
One of the best purchases, enjoying it. Better than Fitbit which I used for over 5 years. Its right investment for your health.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Sherry O
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Feels great looks great works great! Ive owned it for about 3 weeks now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Crys
from Conway SC
Expertise:Expert
Verified Purchase:Yes
Battery is awful. This new one won't last a day. I put it on at 7 am and it dies by 8 pm. If you want something that it die before your day is over, get this. The features are great.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2025
Hey Crys,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Varun100
from Fremont, CA
Expertise:Expert
Verified Purchase:Yes
This new upgrade is amazing. Battery health improved a lot and almost getting 2 days of regular usage with 1 full charge.
Even the screen size is bigger compared to galaxy 4. Very happy with my upgrade.
Even the screen size is bigger compared to galaxy 4. Very happy with my upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angie
from Atlanta Ga
Verified Purchase:Yes
I love this watch. Such an upgrade from my watch5. I do wish they made them for smaller wrist like mine as this tends to look a little bulky on me. Love all the features of the watch 7. Now all the apps need to be capable!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Zeke
from Oakland CA
Expertise:Intermediate
Verified Purchase:Yes
Love the samsung health options as well as taking my sleeping information.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: skw0749
from Grand Prairie, Texas
Expertise:Intermediate
Verified Purchase:Yes
For about the same price as a Fitbit Charge, this watch offers a whole lot more features. I love being able to preview what the camera 'sees' with the remote shutter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US