Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
3
Battery life is horrible
on October 15, 2024
Posted by: Jassy
from New York
Expertise:Intermediate
I traded in my galaxy 6 44mm because I wanted the 40mm so I got this one. The battery life in this watch is absolutely horrible. What is going on? This watch doesn't even last a day!!!!! I should have stayed with the 6! Will be looking to see if there is anything I can do.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 15, 2024
Thanks for reaching out to us, Jassy. Your feedback is greatly appreciated and we hope to hear more from you in the future. We noticed you reached out to share your feedback on the Galaxy Watch7. The Watch7 helps you stay ahead on your wellness journey with our most advanced health sensor on the Galaxy Watch. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. Movement during workouts can cause readings to be less accurate. However, Galaxy Watch features AI algorithms to help adjust this data and improve the accuracy of health monitoring data like heart rate and sleep tracking. We understand the importance of having a durable battery so that you can enjoy the features your Watch7 offers. Check out the link attached for options that should help increase your watch's battery life. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further provide further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI support watch for daily life
on October 15, 2024
Posted by: Samlover55
[This review was collected as part of a promotion.] Technology and Galaxy AI , more details about daily life.Many new features about Samsung health and others new advanced technology find in this watch.
Better understand about busy life of human being ,this watch is more than one watch in many ways of our busy life.
Very carefully designed to match your wrist and more comfortable to use apps.
I am happy to buy this watch.
Better understand about busy life of human being ,this watch is more than one watch in many ways of our busy life.
Very carefully designed to match your wrist and more comfortable to use apps.
I am happy to buy this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Watch
on October 15, 2024
Posted by: Mista423
[This review was collected as part of a promotion.] I love my Galaxy watch 7 , this my first Galaxy Watch and I'm very impressed with all the cool features, it's the perfect mate to my Samsung s23 Ultra ,both along with Galaxy AI features work hand and hand, the watch is great for every day use no matter if it's work or working out or just casual use . The design and feel of the watch is unbeatable along with all the technology packed inside , only thing I would say is missing is the rotating bezel like on the 6 classic , I was stuck between the 2 when purchasing but the 7 win me over because of the newer features, Also wish the 7 came in a 47mm ,I know the 7 ultra is a 47mm but the 7 should also be available like the 6 classic in a 47mm maybe a 7 47mm classic model ,or when the 8 comes out just please take in consideration. Other than those 2 small things ,I'm pleased with my Samsung Galaxy watch 7 44mm .
Value
4
Written by a customer while visiting Samsung US
Posted by: Reena
Expertise:Expert
Verified Purchase:Yes
I traded in my Galaxy Watch4 for this watch and I love how it's similar, but more technology advanced. It's much more responsive, and the AI features go great with my Galaxy S24. Not to mention, battery life is much better in comparison.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GIMLI
from Boston
Verified Purchase:Yes
The watch is excellent, superior to the ver3 that I had previous. Still learning all the features and capabilities. The band is/was not great but can be fixed easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade
on October 16, 2024
Posted by: Melliekat
[This review was collected as part of a promotion.] Upgraded my watch from the original galaxy to the galaxy 7. I loved my old watch with the rotating bezel but it was time to give it up. My new watch has features that are so awesome. I can text better without the restrictions of the big bezel. More sleek design. Buttons are easily pressed. I haven't fully use it as it's only been 3 days of getting it but I'm sure it will mee my expectations
Value
5
Written by a customer while visiting Samsung US
Posted by: Larry
from Commerce Twp, MI
Verified Purchase:Yes
This a replacement for the Watch 6 which I enjoyed. The Watch7 appears to be more accurate and responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roberto
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
Coming from a Galaxy Watch4, this was a very pleasant surprise. The build quality is superb, the look and feel is very premium, the screen is gorgeous and huge without feeling overwhelming in my small/medium wrist. The functionality is my favorite part. I love that I can download music directly to the watch and enjoy a nice walk/run without being burdened by my phone, and still have full functionality for the things that matter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US