Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
2,917
4 Stars
687
3 Stars
225
2 Stars
104
1 Star
115
78%of customers recommend this product.
(
641 out of
823)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: MC54
from CT
Expertise:Intermediate
Verified Purchase:Yes
The watch is okay. Attractive design, good apps.
But the battery life is ridiculous! Not even a full day.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, September 28, 2024
It's always a pleasure to hear from you! We love getting feedback from our valued customers as we continue to make improvements. We see that you reached out regarding the Galaxy Watch7. Keep in touch with your friends on the go with the Galaxy Watch7. Stay connected to your world by simply calling and texting from your watch. Your conversations and contacts stay with you on your Watch7. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The first thing we recommend doing is making sure to keep your watch's battery updated to the latest version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: RLeach
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
I love this new version! It's sleek and the resolution is very sharp. My only criticism is that many apps are not compatible with it it. This could be because it is so new, but many watch face options cannot be used which is a major bummer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SariC1969
Expertise:Intermediate
Verified Purchase:Yes
I appreciate the versatility of the watch. It hasn't been difficult to adjust from the Fitbit I had previously. The battery life is poor, I haven't found a way to set up functionality to extend battery life in the few weeks I've had the watch. Overall a good product but I won't likely purchase another one unless battery life is improved to at least get through the day.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 26, 2024
Posted by: Dead2Many
from Clarksville, IN
Expertise:Expert
This watch is awesome! Easy to use and looks very nice! The battery could definitely be better, but it's not terrible. I make sure to turn on power saving mode so it last a little longer. Definitely recommend!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Since my first samsung products.
on September 26, 2024
Posted by: SuperJimmy
This will be my third samsung product and I believe Since I first bought Samsungs they have only gotten better with less issue's and more depending on how they are going to become better then then last year anllit wasade and less complications? Then the year before They're are great!!!
Written by a customer while visiting Samsung US
Posted by: Desert Rat
from Phoenix Az
Expertise:Beginner
Verified Purchase:Yes
Wanted a Galaxy Ultra but price point was still too high for my blood so I settled for the Watch 7 LTE, and i am glad I did. The watch is very stylish.and the choices for the screen display is amazing. So many options. I have only touch the surface for all the configurations that can be picked. My only disappointment is that I couldnt get it in the ORANGE option like the ULTRA. Made very well, and have received many comments on the watch. Love the notifications i get on the watch. Can't wait to change the display every month to something else using the mobile app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nance
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
The 7 is a nice step up from the 5. It's faster and some additional features. Glad I took the trade in offer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John R
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Love the watch, big upgrade from the watch 4. Battery life isn't that much better but the gesture features are great. Wish I could have the option for a black band but otherwise, I'm pretty satisfied with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US