Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
A major upgrade
on August 8, 2024
Posted by: JG2219
[This review was collected as part of a promotion.] A well needed and welcomed upgrade to an old gear s3.
Beyond amazed at the wonderful battery life. I've been experiencing well into 36 hours on a charge and I'm a heavy user. The new health monitoring features are amazing.
Beyond amazed at the wonderful battery life. I've been experiencing well into 36 hours on a charge and I'm a heavy user. The new health monitoring features are amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: picha_boo
Verified Purchase:Yes
I love the new watch but it had a very rocky start with the battery life decreasing quickly. However, once Samsung sent through a software update (about a week ago) it fixed the problem completely. I've had the watch for about 3 weeks now and discover something new everyday. I recommend this watch to technology enthusiasts and those who have/love Samsung products.
Written by a customer while visiting Samsung US
Posted by: Felipaodays
from Monterrey, Mexico
Expertise:Intermediate
Verified Purchase:Yes
I don't know if it was an upate the one that made the battery last way more than when recently bought.
Overall the watch response to open an app or measure your heartbeat is remarkable, if you like to measure your workouts while looking at your accurate bpm this watch is a very good option to do so, don't hesitate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Roseville, MI
Expertise:Intermediate
Verified Purchase:Yes
Poor battery life, way worse than their older watches.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, August 9, 2024
Thank you for reaching out to us with your review, Stacy. Your feedback is extremely valuable as we strive to make improvements. We understand that you're contacting us about your experience with the new Galaxy Watch7. This smartwatch is designed to provide a comprehensive understanding of your health, and it encourages you to lead a healthier lifestyle. With over 100 workout tracking options, you can create personalized routines using various exercises through the Workout Routine feature to help you achieve your fitness goals. The Race feature allows you to compare your current and past performance in real time to track your progress and stay motivated. Additionally, the Body Composition feature provides a complete understanding of your body's fitness level. We appreciate your feedback and are committed to providing the best possible experience with our products. If you are experiencing shorter battery life, we recommend ensuring your device is up to date with the latest software. Check out the link provided below for instructions on how to do so, as we as other options that should help optimize your battery life. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: jokersmith
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
very nice, solid watch. I like the extra features and the health status monitoring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jacquelinesr
from Irvine California
Verified Purchase:Yes
I got it for a great deal. The process was very easy and shipping was quick. The watch is beautiful. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lauren
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
I like the watch overall. It has some new features, and the face is a little nicer. The bezel edges wore off on my last one samsung watch, hope this holds up. The battery is still problemic.
I would recommend this to a friend!
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch 7 - Small
on August 9, 2024
Posted by: Sweetblue
[This review was collected as part of a promotion.] I use my watch wearing daily. This watch seems to pick up my longer walks than the watch prior to this.
The small band that came with watch I did not like. The band seemed bigger than the other small bands. I had to use a band I had from my prior watch. I wish they made bands for those of us with small wrists.
I do like the design on the actual watch. It seems more smooth and just overall looks sleek.
Value
4
Written by a customer while visiting Samsung US