Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Anonymous
Verified Purchase:Yes
Excellent I love, i recommend this watch # 7 100% for my
Written by a customer while visiting Samsung US
Customer Rating
3
over all could be better with battery
on August 6, 2024
Posted by: jdaz
currently testing out the battery life. seems to be draining faster than the previous watch 6
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for reaching out! We appreciate your review as we strive to make continuous improvements. We noticed that you're inquiring about the new Watch7. With the Watch7, you can kick-start your day with a readiness score that takes into account your previous day's sleep, heart rate, and steps. There are various factors that can result in your Galaxy Watch experiencing battery drain or reduced battery life. For instance, certain apps might consume more battery. We suggest ensuring that your watch is running the latest software by checking it from your phone using the Galaxy Wearable app. Depending on your watch, you will either click on Watch settings or the SETTINGS tab. Then, click on About watch, and proceed to Update watch software. Alternatively, click on About Gear, and then Update Gear software. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Ron Z
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The watch is great! Very easy to set up and use.
Touch screen is sensitive. The image is clear and bright.
Loving it!
Touch screen is sensitive. The image is clear and bright.
Loving it!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen
from New York
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. Battery works good, it last almost 48 hours. The apps are very useful, the watch is beautiful and works good with my Galaxy S24 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wolfie545
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
This watch is lighter but feature rich. very clean look many new features that i can use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: April
from Ohio
Verified Purchase:Yes
Battery life don't even last a whole 8 hour shift.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your candid feedback, April. We appreciate hearing from you and getting your insights about our Watch7. The Galaxy Watch7 features a new advanced AI algorithm for sleep analysis and an FDA-authorized Sleep Apnea feature. This tool can help you check for potential signs of moderate to severe sleep apnea. It provides real-time readings and alerts for abnormal heart rates, irregular heart rhythms suggestive of atrial fibrillation (AFib), and a deeper understanding of your heart health through an Electrocardiogram (ECG). If you're experiencing shorter battery life, make sure your watch is updated with the latest software using the Galaxy Wearable app. Tap Wearable -> Watch settings -> Watch software update -> download and install. If this continues, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Somerset KY
Expertise:Intermediate
Verified Purchase:Yes
Battery life was not very good at all. We returned it to get the 44 mm because it wouldn't stay charged for about 6 hours and would die to fast. Don't know if it was just this one or if that was the battery life for all of the 40 mm.
Features
5
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for sharing your experience with us. We appreciate hearing from you as we continue to gather insights and make improvements. We see that you are reaching out regarding the Watch7. You can try out marathon workouts like triathlons, receive detailed analyses of your current health and wellness with energy scores, and keep an eye on your sleep patterns. If you are experiencing shorter battery life we recommend checking if your Watch7 is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, we ask that you reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Enrique P
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
The new watch face is clear and really easy to see. It's fast and easy to text on. My biggest negative is the battery life is still pretty bad, even when using power saving options. Im only getting about 2 days of use on a full charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US