Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Reddy
from Kat7
Expertise:Intermediate
Verified Purchase:Yes
Battery backup is not good. This is one of the feature should be improve to get new customers and retain the existing customers
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time out to share your review. Your feedback is greatly valued as we continue to make constant improvements. We noticed you are reaching out to let us know about the Galaxy Watch7 and your experience. Both the Galaxy Watch 7 and Watch Ultra are packed with innovative fitness features to maximize your workouts. Not only do they track exercises and heart rate, but they can also measure your stress levels and sleep quality. If you're experiencing a short battery life, you may need to perform a diagnostic on your watch battery using the Samsung Members app. For detailed instructions and other options to optimize your battery, check out the link attached. If this continues, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Miguel
from New York, NY
Expertise:Expert
Verified Purchase:Yes
It's like the other galaxy watches. It does what it is supposed to really well plus I got a really good deal on it. The only complaint I have about it is the limited availability in different colors.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Palanivel
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Initially had battery issues. The update that Samsung pushed over fixed it and now its all good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Belvidere nj
Verified Purchase:Yes
I love my new watch 7 ...just wish the battery would last a few days but otherwise it is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyM
Verified Purchase:Yes
I upgraded from the Watch4, and it's a great step up. Everything about it is incrementally better (although not drastically different) and it has a great look and feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Dina
Verified Purchase:Yes
Battery is not good, it's unacceptable. Otherwise it's an amazing device...but I can't overlook that battery. It is a step back.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your feedback, Dina. Our customer's honest feedback is crucial to us as we continue to improve our products and services. We noticed you reached out to us about the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. We see that you may be experiencing shorter battery life. Check out the link attached for options to help optimize your watch's battery life. If you continue to experience this, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch; battery could be better
on August 6, 2024
Posted by: Chuckbait
[This review was collected as part of a promotion.] I upgraded from the watch5 to the watch7. The watch 7 is significantly faster. It's so very smooth! I'm not sure if the Galaxy AI is helpful as I haven't seen it mentioned on the device at all. It seems that I have to charge more often than the watch5, but I still give it 5 stars, because the charging is very fast, so it's not much of an inconvenience. The galaxy watch 7 is fantastic. I love the stylish new bands! Overall, I'm very impressed with my new watch. Thanks!
Value
5
Written by a customer while visiting Samsung US
Posted by: Piloso NYC
from New York
Expertise:Expert
Verified Purchase:Yes
This watch is awesome! It looks great and has some really cool new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US