Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5 out of 5
4.5
(4,657 Reviews)
Open Ratings Snapshot
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product. 
(
1,054 out of 1,296
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5 out of 5
5
New Watch7
on August 4, 2024
Posted by: Mad Dad
from Colorado Springs CO
Expertise:Intermediate
Verified Purchase:Yes
Solid familiar product. Looking forward to working with the new features. Hope it continues to service me as well as my Samsung Watch 5 did. The trade in program makes this great and easy to stay with Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product with amazing finishing.
on August 4, 2024
Posted by: SbSamsung
[This review was collected as part of a promotion.] This watch with Galaxy AI has amazing experience.
Specially health tracking features and smooth interface with embedded galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MOW - best watch ever.
on August 4, 2024
Posted by: Water logged
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
My Galaxy Watch 7 is exactly what I wanted. It is easy to use, has a long-life battery, and easily tracks all my activities. It is greatly improved over my old Galaxy watch 4.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs support for Facer faces, otherwise good.
on August 4, 2024
Posted by: Houmy
from GA, United States
Expertise:Intermediate
Verified Purchase:Yes
I like it but it's no longer compatible with facer for custom faces and now you're stuck with Google wearos faces only which is very limited compared to facer.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Watch! Go out and get it NOW!
on August 4, 2024
Posted by: Tammy
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Love the new Galaxy Watch7! The sleep apnea is very helpful. Also love that the graphics seem clearer!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not happy
on August 4, 2024
Posted by: Greg
from Iowa
Expertise:Intermediate
I've had my new watch 7 for almost 3 weeks. I upgraded from the 4 classic and I regret it very much.
The oxygen sensor is now where near accurate and not having the rotating bezel just sucks.
It does have some cool new features with the sleep app and the watch is more responsive but for me that doesn't make up for the other short comings and the horrible sensors.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 7, 2024
Thank you for reaching out to us, Greg. We appreciate you taking the time to leave us a review. We see that you are reaching out to let us know about your experience with the Galaxy Watch7. The Galaxy Watch7 and Galaxy Watch Ultra come with enhanced sleep tracking features and workout routines. With these watches, you can now participate in longer workouts such as triathlons, receive detailed analyses of your current health and wellness through energy scores, and monitor your sleep patterns. The improved allocation of Green, Red, and Infrared LEDs sets new standards in wearable technology by enhancing accuracy and enabling exceptional performance across a wide range of health metrics. This enables the new BioActive Sensor to more accurately measure health metrics including heart rate, sleep quality, blood oxygen levels, and stress levels. Even the measurement of heart rate during intense workouts is now 30% more accurate compared to the previous model. If you require any further assistance, please reach out to us at Samsung Support so that we can look into a resolution for you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Watch
on August 4, 2024
Posted by: Watch
Expertise:Expert
Verified Purchase:Yes
Not much different from watch 5 or watch 5 pro. I would rather have kept the watch 5 pro
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 7, 2024
Thank you for sharing your feedback! Our customers' insights are very important to us as we continue to make improvements to our products and services. We noticed that you contacted us to let us know about your new Watch7. The Watch7 has some great new features. For example, you can effortlessly capture your thoughts and take meeting notes with Galaxy AI. Simply record audio on your Galaxy Watch7 and translate or transform speech into a summary on your Galaxy smartphone. If you have any further concerns, please reach out to us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch 7
on August 4, 2024
Posted by: Anonymous
from Wurtsboro, NY
Expertise:Intermediate
Verified Purchase:Yes
Sleek, nice and smooth. Went from the Watch 5 pro to this and its a night and day difference
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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