Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5 out of 5
4.5
(4,657 Reviews)
Open Ratings Snapshot
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product. 
(
1,054 out of 1,296
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5 out of 5
5
Best wrist tech available
on August 3, 2024
Posted by: Tcaballero
[This review was collected as part of a promotion.] Enjoying my Galaxy Watch7 Pro. Best wrist tech out right now. Enjoy how seamless it connects through the Galaxy Wearable app. I can track all my daily actions also my vitals. My favorite aspect is the snore detection setting and the sleep score. My health is important aspect for me and having insight into how I sleep is crucial for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing watch
on August 3, 2024
Posted by: Thewatcher123
[This review was collected as part of a promotion.] The galaxy watch 7 has great battery life! The health monitors help you keep track of steps, activity level and can even give you Galaxy AI suggestions to keep yourself healthy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
battery life not good
on August 3, 2024
Posted by: dogmarcopolo
Expertise:Intermediate
Verified Purchase:Yes
battery life just isn't adequate, last not long enough
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2024
Your feedback is greatly appreciated! Our customer's feedback is essential to our improvements. We see that you are reaching out to let us know about your experience with the new Watch7. The Watch7 and Ultra have our most advanced health sensors. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. We understand how important it is to have your watch battery be durable. Check out the link that should provide you with tips on how to optimize your watch. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from the 4
on August 3, 2024
Posted by: Aaron
Verified Purchase:Yes
Great upgrade wife likes the watch. Big upgrade from the 4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nice watch but terrible battery life
on August 3, 2024
Posted by: Eka4
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Nice watch but battery life is terrible. I have 100% in the morning and 0% by 8 pm
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for getting in touch. We appreciate you sharing your experience with the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. Additionally, they now include Galaxy AI, which constantly analyzes data to help you make the most of your day. For tips on optimizing your battery life, please visit the link provided. If you continue to experience this, please contact us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No noticeable difference From the previous model
on August 3, 2024
Posted by: Jack
from Texas
Verified Purchase:Yes
I can't notice the different from the Older model.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 20, 2024
Thank you for sharing your feedback on the Galaxy Watch7, Jack! We love hearing from our valued customers and getting their candid feedback. While you mentioned that you haven't noticed much difference from the older model, there are several improvements in the Watch7 worth highlighting. One key area of enhancement is its advanced health-tracking features. The Galaxy Watch7 offers improved ECG monitoring, advanced sleep tracking, and body composition analysis that are more refined compared to previous models. Additionally, it features a more powerful processor, providing smoother performance, especially when multitasking between apps. The durability has also been enhanced, with improved water and dust resistance. Again, we appreciate you sharing your thoughts with us. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch 7
on August 3, 2024
Posted by: Eugene
from Florence, AZ
Expertise:Intermediate
Verified Purchase:Yes
Very stylish looking watch, I always wanted to have watch like this. Can even tickings like mechanical watch. Looks like real watch not micro tablet. Among others can be set to monitor your sleep. All this at very good price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Biggest upgrade in years
on August 3, 2024
Posted by: understanding tech
from Louisiana
Expertise:Expert
Verified Purchase:Yes
This is what i have been waiting for. This is perfection, i never cared for too many aopad on my watch I just wanted refinement. The watch band that comes with this watch is amazing. The also additional strap is beautiful. Went from a watch 5 to a watch 7 and i am extremely satisfied
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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