Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
3
Battery Drain👎🏾
on August 2, 2024
Posted by: Tanajo
from Md
Battery doesn't even last a full day. I can not make my step count because I have to charge the watch in the middle of my workout.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your feedback, Tanajo. Your feedback is essential to our continued improvements. We see that you are reaching out with concerns over your Watch7 battery life. We offer a 12-month limited manufacturer defect warranty through Samsung Care. We understand how important it is to have a long battery life on your devices as you use our health features such as the step counter. Check out the attached link that should give you options to optimize your battery life. If this continues, reach out to us at Samsung Support.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Anthony
from Rochester, New York
Expertise:Expert
Verified Purchase:Yes
I love this watch as much as the Galaxy6 for which I have traded up. I have had every generation of Samsung Galaxy watches and have liked them all. I use this watch primarily for athletics/training and health and fitness tracking. I particularly like the body composition information which keeps me on target and my goals. I like having the updated fitness workout selection, weather at my finger tips (wrist), activity schedules and minute by minute notifications (very helpful when flying).
The only drawback that I see is the "raised" or flushed crystal (unlike the Galaxy6 which is recessed) which is subject to hard incidental strikes and possible chipping as I am pretty hard on my watches. The battery is somewhat smaller (44mm instead of 47mm) and I which will have to be charged more frequently than the Galaxy6. Otherwise, this is a great watch and has served me well. Still learning its uses.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade over the Watch6!
on August 2, 2024
Posted by: Alyssa
[This review was collected as part of a promotion.] I love this watch more than the Watch6!
The improved sensors integrate well with my existing Samsung ecosystem setup and have been keeping me on track with sleep and exercise. I like that they're better at automatically tracking workouts and heart rates (which is especially important for me since I have to keep track of my heart rate for medical reasons).
The new athleisure bands also look and feel a lot better than previous editions. They don't shift up and down and they also don't make my wrist sweat beneath the band.
The improved battery life is also more convenient. I've gone from daily charging to charging only every 2 - 3 days (while still having some battery leftover at the end of the day)!
I'd have to say, also, that one of the more underrated features is the Galaxy AI. The ability to respond to texts and calls with messages that sound like me (rather than canned machine-sounding responses) is really nice!
My biggest gripe is definitely that the screen is still somewhat prone to scratches like the Watch6, but that's nothing that a screen protector can't fix.
Overall, though, highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely an upgrade
on August 2, 2024
Posted by: Jstar1
[This review was collected as part of a promotion.] Upgrade from a Watch 3 classic. It has much better battery life and is more responsive which is expected and delivered. Only complaint really so far is the "go to phone" message. If it cannot do the function of the app then why have it on the device.
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill S
from Lewes, DE
Expertise:Intermediate
Verified Purchase:Yes
It was disappointing to me when I found the watch's battery life was not improved over the Galaxy 6. Otherwise, I like the watch.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for contacting us, Bill. Your feedback is always appreciated as we continue to make improvements in all areas. We see that you're reaching out to let us know about your Watch7. The Watch7 boasts a new 3nm processor that supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts in no time. If you're experiencing shortened battery life on your watch, check out the link attached to help optimize your Watch7's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JonT
from California
Expertise:Expert
Verified Purchase:Yes
Love my new watch. After years of using the 40mm I switched to the 44 and its way better. Love the new features and a HUGE fan os samsungs trade in program. Get yourself a spigen glass screen cover and itll be well protected. Recommended buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but....
on August 2, 2024
Posted by: TrekinJ
[This review was collected as part of a promotion.] Coming from 10 years with fitbit. I wanted somthing that gave me more functionality with my phone and to still give me my activity information. This gives me all I wanted. However, the battery bearly last my a day. I need the watch to at least last me to get home from work and it does not last.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartwatch with good health tracking tools
on August 3, 2024
Posted by: Satfit
[This review was collected as part of a promotion.] Watch 7 is faster compared to previous generation watches and it has AI-Powered Health Tracking which includes advanced health features like sleep apnea detection, AGEs index tracking, and an Energy ScoreAd.Great watch for tracking regular workouts and GPS tracking works well for tracking walking/ Running activities
Value
5
Written by a customer while visiting Samsung US