Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
2
Battery life is horrible
on July 31, 2024
Posted by: Lexiwill
I was so excited about the 7. Last watch I had was the 4. I'm extremely disappointed. If I put my watch on at 8:30 am it's dead by 3 pm. I have my screen set to only come on when I press the button and battery saver mode. This really doesn't make sense. I'm highly disappointed. I hope there is a fix coming soon. If I would have known this was gonna happen I would have ordered the 6 or just waited
Response from Samsung USBy R&R Team, July 31, 2024
We value and appreciate your candid review, as your feedback is instrumental to our ongoing enhancements. We have noticed that you have contacted us regarding your new Watch7, which boasts innovative AI-powered wellness features and provides detailed sleep insights. Please refer to the attached link, which offers a wide range of options to optimize your watch's battery life. If this persists, we encourage you to contact Samsung Support for further assistance. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Sathya
from WA
Verified Purchase:Yes
I owned a Gear S3 for almost 7 years, bought Watch 7 with trade in. Battery is real bad, it drains a lot.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 31, 2024
Hello Sathya, we appreciate your honest feedback regarding your experience with our new Watch7. This watch is equipped with a brand-new Exynos processor, allowing Galaxy AI to fully support you on your health and wellness journey. It helps you track your sleep patterns, and overall wellbeing and provides personalized tips to help you achieve your goals. We understand the importance of having your battery last longer so that you can use these features. Please click the link provided to optimize your watch's battery life! If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: DarkEmperorJJ
from Ohio
Expertise:Expert
Verified Purchase:Yes
Love this watch. Got this AND the Ultra, and the fact that this comes with 2 bands and a charger puts it above the Ultra as far as value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the AGE metric on Galaxy Watch7
on July 31, 2024
Posted by: 53andSamsung
[This review was collected as part of a promotion.] Upgraded from Watch6 Classic. This watch is 1mm bigger and I don't need the rotating bezel. AGE Stat new for me, perhaps enabled with Galaxy AI. Look forward to improving my score. Been using and still use the sleep coaching. But AGE is a welcomed addition for me healthwise. Battery life seems to be the same as my prior watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Upgrade
on July 31, 2024
Posted by: Yoyooyo
[This review was collected as part of a promotion.] This is a good upgrade from my galaxy watch 4 classic. It's faster and has better features. Oh yeah, there's the Galaxy AI. I have not tried it, but it's probably good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on August 1, 2024
Posted by: Robespo721
[This review was collected as part of a promotion.] Best watch yet! Fits great love all the features good battery life and fast charging. With the AI voice assistant makes the watch a breeze to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had the Z Fold 3. This is a WOW
on August 1, 2024
Posted by: Alnassiry
[This review was collected as part of a promotion.] First is first. AI is a big step. You can do all possible task without needing the internet. The first time for years. I can do a lot of tasks fun stuff without the need to be entangled. This quanum physics for me.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Value
5
Written by a customer while visiting Samsung US
Posted by: Project emerald
from Iowa
Expertise:Expert
Verified Purchase:Yes
Watch came extremely early loved the new features on it and the watch is extremely fast in the 3 days I have owned it the watch has never lagged the battery life lasts well over 2 days in my usage sleep tracking is amazing the interface is awesome I love the double pinch feature and the shake feature the watch is an excellent purchase in my opinion!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US