Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,653 Reviews)
Rating breakdown 4,653 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Flood
Verified Purchase:Yes
The watch doesn't hold a charge long. Every other day it has to be charge and it will shut off.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 7, 2025
Good day Flood,
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Mark
from IL
Expertise:Expert
Verified Purchase:Yes
Such a great watch and nice battery life. The image is clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Greetings Mark,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Posted by: Patmo
Expertise:Expert
Verified Purchase:Yes
The battery power can be better and should be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looks good, awful sleep and fitness tracking
on April 21, 2025
Posted by: TheOneWhoKnocks
from Atlanta, GA
Expertise:Intermediate
Extremely poor sleep tracking with huge gaps missing every night. And this still happens while wearing a Galaxy Ring. Both are poor sleep trackers.
The watch fails often to auto detect workouts, runs, or walks. I'm moving on to another, better brand of wearables.
The watch fails often to auto detect workouts, runs, or walks. I'm moving on to another, better brand of wearables.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Good day TheOneWhoKnocks,
Thanks for taking the opportunity to share your thoughts with us about using the Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. For your convenience, I have included resources to help your resolve what you may be experiencing with your Galaxy Watch7. Let us know if you would like any further assistance after checking those out by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Thanks for taking the opportunity to share your thoughts with us about using the Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. For your convenience, I have included resources to help your resolve what you may be experiencing with your Galaxy Watch7. Let us know if you would like any further assistance after checking those out by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Posted by: Shar
from Texas
Expertise:Expert
Verified Purchase:Yes
I’m using the Galaxy Watch7 40mm in cream, WiFi and Bluetooth version. Battery life and software both feel better compared to earlier versions. The system runs smoothly and is more responsive, which makes day-to-day use easier.
One thing I don’t love is how the new software handles battery saving mode. It turns off more features than older models did, especially when it comes to health and fitness tracking. For me, it feels like I have to choose between using everything or saving battery, with no middle ground. I’d rather have a few of those functions still running even in a lower power mode.
The cream color is okay, but I prefer the older color options. Nothing about this watch stands out as significantly better than previous versions so far. Maybe future updates will unlock more, but right now it’s a small step forward rather than a big change.
My overall review is that it is mid at best but not bad.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, April 25, 2025
Howdy Shar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: CSnyde
from Georgia
Verified Purchase:Yes
I like how easy it is to use. I love the features too. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations CSnyde,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's amazing to hear how easy to use your Galaxy Watch7 has been for you! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's amazing to hear how easy to use your Galaxy Watch7 has been for you! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Edward
from North West Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. The battery seems to last forever. The selection of apps and faces is amazing.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Aloha Edward,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Welcome to the future
on April 26, 2025
Posted by: cissyglenn
I'm still adjusting to all it's features and abilities. I've never had a smart watch and it is great.
Written by a customer while visiting Samsung US