Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,692 Reviews)
Rating breakdown 4,692 reviews
5 Stars
3,349
4 Stars
796
3 Stars
272
2 Stars
131
1 Star
144
81%of customers recommend this product.
(
1,073 out of
1,317)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
Low latency and Amazing features
on July 29, 2024
Posted by: Dragetikad
[This review was collected as part of a promotion.] I just received my Galaxy watch 7. I originally had the 4, and when I would move to different screens, it was often very laggy and had very low fps. This is no longer an issue with the Watch 7. The Galaxy AI features are also a pretty nice to use. I love looking at my Energy score and seeing how I can improve the next day. I like using the watch to track different exercises and just get a general outlook on how active I'm being throughout the day. The sensors in the watch are very responsive, however they are not as accurate as other competitors watches. This isn't that big of an issue for me though as they are still fairly accurate and give me a good idea on intensity of workouts.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Features for A Health Addict and more !
on July 29, 2024
Posted by: Cupoftroubles
[This review was collected as part of a promotion.] I Wanted to upgrade my Galaxy Watch 4 that i had got a few years ago and The Galaxy Watch 7 is definitely perfect for my needs. Great UI as always and its easy to use. Im a Personal trainer so the Samsung Health features are a must but ive seen even more Reliable apps now that i cant wait to test out ! Perfect for my Hikes/trails & my Workouts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on July 29, 2024
Posted by: Sammy2watch
[This review was collected as part of a promotion.] Working great and huge upgrade from my watch4 classic! Great AI features in the message replies, definitely makes texting easier on the watch. Looks clean and works well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!?!
on July 29, 2024
Posted by: GalaxyGuy49
[This review was collected as part of a promotion.] I got the new 7 and I'm loving it. It's finally a bigger size and more rugged. That AI on my new Galaxy phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Posted by: Kristen
Expertise:Expert
Verified Purchase:Yes
This battery is horrible compared to the galaxy 5 watch i had. It's hard to get accurate health readings if I have to charge the watch over night every night. Also it would be great if I could assign a gesture to skip to the next song. I work in a lab and can't touch things with my hands. I like that I can pause/play media by just using a gesture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2024
Thanks for reaching out, Kristen. Your feedback is greatly appreciated as we continue to make improvements and changes. We see that you reached out to share your feedback on the Galaxy Watch7. We noted your concerns about encountering some challenges with the battery life, which may be impacting your ability to track health metrics effectively. If you're finding the health readings less accurate due to charging interruptions, Samsung recommends making sure your Watch7 is updated to the latest software version, as optimizations can improve battery performance and enhance overall efficiency. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Also, check out the link attached for additional options to help optimize your battery life. If this persists, feel free to reach out to Samsung Support to further troubleshoot this.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Improved battery life and options
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the main reasons I upgraded my watch is because of Galaxy AI and the additional options it gives for monitoring health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Functionality
on July 29, 2024
Posted by: Wingspan
[This review was collected as part of a promotion.] Traded in my Galaxy Watch4 for the new Galaxy Watch7, And I have been continually impressed with the functionality of the watch.
The integrated Galaxy AI makes responding to messages quick and simple. I use it all the time at work to quickly view phone calls and text messages without disturbing conversation. The new UI is very convenient and lends itself to quick, accurate swipes and taps. The health data sensors are much better, and I can tell that I am getting a much improved reading from the new watch as compared to the old one.
The integrated Galaxy AI makes responding to messages quick and simple. I use it all the time at work to quickly view phone calls and text messages without disturbing conversation. The new UI is very convenient and lends itself to quick, accurate swipes and taps. The health data sensors are much better, and I can tell that I am getting a much improved reading from the new watch as compared to the old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For sure it is better then previous version.
on July 29, 2024
Posted by: Supershini
[This review was collected as part of a promotion.] I dont like accessories such as ring necklace watch earling... but i bought watch 5 pro 2 years ago. And i upgrade each version 6 and now 7. I only using it for see the time and weather and ignore the phone call. But it was okay bit laggy not smooth but this watch 7 is so smooth and has 0 lag. But the aod still not working and i think this is how it build... aod stop working when im not doing anything the screen turn to black and it wake up late but 7 still have problem but it wake up instant. Im sad they dont have black but silver with white band is pretty. And the band size weird. I choose M/L and it fit perfect to my wrist but watch 7 athleisure band is way too long. It is worth it to upgrade.
Value
5
Written by a customer while visiting Samsung US