Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,692 Reviews)
Rating breakdown 4,692 reviews
5 Stars
3,349
4 Stars
796
3 Stars
272
2 Stars
131
1 Star
144
81%of customers recommend this product.
(
1,073 out of
1,317)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Worth the upgrade cost!
on July 29, 2024
Posted by: StickingwithGalaxy
[This review was collected as part of a promotion.] I've owned Watches 4 & 6 already. So far, this one is worth the upgrade. It is worth taking the time to learn about all new features and then setting up appropriately. It took a little longer to set up but so far it's worth it. Wishing for a deal on the Ultra to match the new 7... Come on Samsung...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great eqtxh with features
on July 29, 2024
Posted by: Chewbacca7392
[This review was collected as part of a promotion.] I use my watch which has Galaxy al on it. I use it alot to track my steps and heath fitness and be able to answer calls or text on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Galaxy watch ever, great product!!
on July 29, 2024
Posted by: John47262
[This review was collected as part of a promotion.] I'm loving my Galaxy watch 7 44mm with Galaxy AI included. Waking up every morning and getting my energy score really helps to start my day!
Really looking forward to pairing my Galaxy watch with my Galaxy buds for work in the yard and workouts in the evening like playing basketball and running.
And 82% battery charge after a full days use.
Thanks Galaxy AI team!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How I use the Galaxy watch 7
on July 29, 2024
Posted by: smashan
[This review was collected as part of a promotion.] I used to not understand why people wore smart watches, but then I got my first one the Galaxy watch 5. I loved it, but then I upgraded to the Galaxy watch 7, and I find myself being lost with out it. Mostly use my watch to check notifications and messages, but have found how much of a help it is for tracking my sleep, to viewing my heart rate. And for someone who suffers with Asthma I find the spo2 is extremely helpful. The Galaxy AI experience has been great as it has better processing with Google assistant and other features. The fit is great even with my very small wrists. It's not to bulky and it doesn't get in the way when I'm doing daily activities.
Value
5
Written by a customer while visiting Samsung US
Posted by: Crystal
Verified Purchase:Yes
Great upgrade from the 5th generation. The band is really comfortable as well. Love it!
Written by a customer while visiting Samsung US
Customer Rating
4
Love my new watch, but there are some issues
on July 29, 2024
Posted by: Smsnglvr
[This review was collected as part of a promotion.] I have been using my watch 7 for the last week. I like it a lot, I just wish the interface was compatible with 3rd party apps like Facer or Watchmaker. The only other complaint is the battery life, but I just became aware of a bug they are working on. Otherwise this is a nice watch and way better than my old fitbit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning the features
on July 29, 2024
Posted by: 14dathumb32
[This review was collected as part of a promotion.] I order the 40mm after the unpacking but later cancel and reorder the 44mm I simply love it and still learning about the AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery life
on July 29, 2024
Posted by: Tbyrdman03
Expertise:Expert
One of the worst Samsung products I've ever owned. My 3 year old galaxy watch 4 had almost triple the battery life. Talking to Samsung support and they don't care. They want me to take a week and half old product in for service (which they want me to pay for). I wish I didn't send in my trade in already. The battery life is awful and is a deal breaker. Horrible watch
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 11, 2024
Thanks for taking the time to share your thoughts with us, Tbyrdman03. We see you reached out to share your concerns about the new Watch7 and your experience with it's battery life. We understand that having a durable battery is a deal breaker so that you can enjoy all the great features of the Watch7. If this is still your experience with the battery life, we recommend making sure that your watch is up to date with the latest software version available. By keeping your phone's software up to date, you ensure that it is running smoothly and efficiently, which can help extend your battery life. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We've added a link below for more options that should help enhance your watch's battery performance. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US