Customer reviews from Panasonic
Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Average customer rating
4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
10
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Posted by: Self Employed in Arizona
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
We've used Panasonic phones for awhile. My husband can't get used to mobile phones so he has an old flip phone style one for when he leaves the house, otherwise he uses a landlane. We haven't used this system long, but first off, he couldn't figure out how to get to the intercom. That's the only reason I gave it a 4 rating. They switched out the shortcut for the directory which has another shortcut. I would LOVE to see a version where I got to pick what the shortcut is. It should be the intercom. We bought enough to use all 6 extensions. Love that we can name the extensions. I used a sharpie to color the call block button red. Like the square button for shortcut directory. Haven't used the other features enough to rate them.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 14, 2025
Hello there! Thank you for taking the time to share such a detailed 4-star review, it means a lot to us. We’re happy to hear you're enjoying the system overall, especially the ability to name extensions and expand up to six handsets. We truly appreciate your note about the intercom shortcut; real-world insights like yours help us understand how families use our products day-to-day. Customizable shortcuts are a great idea, we’ll be sure to pass that along to our design team. And we love your creative Sharpie solution for the call block button! Wishing you and your husband many clear and convenient calls ahead!
Written by a customer while visiting Panasonic
Posted by: cindygold
Verified Purchase:Yes
Replacement for previous Panasonic phone set. Easy to set up, easy to use, easy to read face, user-friendly instructions. We like the large numbers and easy to read face. A really good purchase.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, July 10, 2025
Hi Cindy! Thank you for the great feedback! We’re glad the setup, usability, and display made a strong impression. It’s always rewarding to hear our products make everyday tasks a little easier.
Written by a customer while visiting Panasonic
Customer Rating
5
Second time to reorder, liked this phone so much
on May 12, 2025
Posted by: Leonard
Verified Purchase:Yes
Purchased one of these about 20 years ago, and it always worked well. When needing a new one with an extra handset reordered from same company, same style.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, May 14, 2025
Hi Leonard! Thank you for your valued recommendation and support. We truly appreciate your continued trust in our products over the years. Hearing that your original purchase served you well for two decades is incredibly rewarding. We're honored that you chose to return to the same model and company when it was time for an upgrade. Thank you for your loyalty!
Written by a customer while visiting Panasonic
Posted by: vmoss
Gender:Female
Verified Purchase:Yes
How do I unblock a phone number that I mistakenly blocked?
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 10, 2025
Hello! Thank you for taking the time to leave us a 4-star review! If you wish to unblock a number please press the Call Block button, then select "Block a single number" from the options. After that please select the phone number you wish to unblock, press Unblock then select Yes. Hope this helps! - S
Written by a customer while visiting Panasonic
Posted by: J Quigley
from PA
Gender:Female
Verified Purchase:Yes
This phone system is amazing. I love that I can boost the volume and blocking calls is so easy. The flashlight? That is a bonus! I am slightly disappointed it can't connect to my cell phone but am willing to give that up for the other features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, February 18, 2025
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Written by a customer while visiting Panasonic
Posted by: Jill
Verified Purchase:Yes
This customer did not provide a text review.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 24, 2025
Thank you for choosing us! We appreciate the 5-star review.
Written by a customer while visiting Panasonic
Posted by: Barbara
from Lansing Michigan
Gender:Female
Verified Purchase:Yes
I still prefer my landline and these are the only brand I've had for the last 30 yrs. I love the larger numbers and flashing light when they wring. Great quality sound
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 21, 2025
We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product.
Written by a customer while visiting Panasonic
Posted by: lgspalace
from San Francisco, CA
Verified Purchase:Yes
Seems to be a good phone. Took some searching to understand all the call blocking features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, October 21, 2024
Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone.
Written by a customer while visiting Panasonic