Customer reviews from Panasonic
Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Average customer rating
3.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
9
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Panasonic - Easy-to-Use Cordless Phone with Flashlight and Quick-Touch Dialing - KX-TGU4 Series - Black
Posted by: cindygold
Verified Purchase:Yes
Replacement for previous Panasonic phone set. Easy to set up, easy to use, easy to read face, user-friendly instructions. We like the large numbers and easy to read face. A really good purchase.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, July 10, 2025
Hi Cindy! Thank you for the great feedback! We’re glad the setup, usability, and display made a strong impression. It’s always rewarding to hear our products make everyday tasks a little easier.
Written by a customer while visiting Panasonic
Customer Rating
5
Second time to reorder, liked this phone so much
on May 12, 2025
Posted by: Leonard
Verified Purchase:Yes
Purchased one of these about 20 years ago, and it always worked well. When needing a new one with an extra handset reordered from same company, same style.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, May 14, 2025
Hi Leonard! Thank you for your valued recommendation and support. We truly appreciate your continued trust in our products over the years. Hearing that your original purchase served you well for two decades is incredibly rewarding. We're honored that you chose to return to the same model and company when it was time for an upgrade. Thank you for your loyalty!
Written by a customer while visiting Panasonic
Posted by: vmoss
Gender:Female
Verified Purchase:Yes
How do I unblock a phone number that I mistakenly blocked?
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 10, 2025
Hello! Thank you for taking the time to leave us a 4-star review! If you wish to unblock a number please press the Call Block button, then select "Block a single number" from the options. After that please select the phone number you wish to unblock, press Unblock then select Yes. Hope this helps! - S
Written by a customer while visiting Panasonic
Posted by: J Quigley
from PA
Gender:Female
Verified Purchase:Yes
This phone system is amazing. I love that I can boost the volume and blocking calls is so easy. The flashlight? That is a bonus! I am slightly disappointed it can't connect to my cell phone but am willing to give that up for the other features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, February 18, 2025
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Written by a customer while visiting Panasonic
Posted by: Jill
Verified Purchase:Yes
This customer did not provide a text review.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 24, 2025
Thank you for choosing us! We appreciate the 5-star review.
Written by a customer while visiting Panasonic
Posted by: Barbara
from Lansing Michigan
Gender:Female
Verified Purchase:Yes
I still prefer my landline and these are the only brand I've had for the last 30 yrs. I love the larger numbers and flashing light when they wring. Great quality sound
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 21, 2025
We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product.
Written by a customer while visiting Panasonic
Posted by: lgspalace
from San Francisco, CA
Verified Purchase:Yes
Seems to be a good phone. Took some searching to understand all the call blocking features.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, October 21, 2024
Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone.
Written by a customer while visiting Panasonic
Customer Rating
3
Great phone for seniors with hearing impairment.
on September 2, 2024
Posted by: Paula
from Orange Ct
Gender:Female
Verified Purchase:Yes
Bought this phone for a senior and he is living the easy to read numbers and the flashlight. The volume boost is working well. The only problem is one of the headsets is working intermittently.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 3, 2024
Hi, Paula! We're glad you took the time to leave a review. Your feedback helps us identify areas where we can make positive changes. If one of the handsets is working intermittently, please try a soft reset and see how it goes. Perform it by pressing and holding the keys 2, 5, 8, and 0 all at the same time for 5 seconds on the handset then take the batteries out for 1 minute and place them back in. We also advise trying a base reboot by plugging out the line cable and the AC adaptor from the base for about 40 seconds and then plugging them all back in. Hope this helps!
Written by a customer while visiting Panasonic