Customer reviews from ATT.com
OtterBox - Refurbished Excellent - Defender Pro Series Case with MagSafe - iPhone 16 Pro Max - Black
Average customer rating
3.9
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
24
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
7
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Pro Series Case with MagSafe - iPhone 16 Pro Max - Black
Posted by: Bahee1963
from Gracey, Ky
Verified Purchase:Yes
The case is steady and very sleek looking. Great access to all keys and screen.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Honest T
from California
Verified Purchase:Yes
Does the job and protects you phone greatly. My problem is that it is so big and bulky that it is hard to just stick in your pocket. It literally will weigh your pants down.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: bbgocats
from Nashville, TN
Verified Purchase:Yes
Great as usual! Works as designed and expected
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: 16ProUser
Verified Purchase:Yes
Fits well, not too bulky, “grippy” or slick
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Phil L
from Sparta, TN
Verified Purchase:Yes
Excellent protection for a top-of-the-line device!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Craig x
from Colorado
Verified Purchase:Yes
Good solid product. Easy install and the raised buttons work well. Much better than previous coverd
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: G dec
Verified Purchase:Yes
Horrible design. Broke the screen protection within 3 days because of the camera cut out.
No, I would not recommend this to a friend.
By OtterBox Customer Support, September 22, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting ATT.com
Posted by: John G MA
from Massachusetts
Verified Purchase:Yes
does what otterbox cases do, protect, protect, protect,nand look good doing it
I would recommend this to a friend!
Written by a customer while visiting ATT.com