Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Pro Series Case and Holster for Samsung Galaxy S24 Ultra | Color: - Black
Average customer rating
4.4
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
105
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
11
86%of customers recommend this product.
(
92 out of
107)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Pro Series Case and Holster for Samsung Galaxy S24 Ultra | Color: - Black
Posted by: Nichole
Verified Purchase:Yes
Fits like a glove awesome as always. Has access to S Pen. Also good grips on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: G Myers
Verified Purchase:Yes
It's a good tough case holds up keeps phone in good shape thank you very much
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Catie
Verified Purchase:Yes
Not as drop proof as the one for my 22 ultra have had to replace phone bc of screen after a short drop 2x. Not as good as I would like for the cost
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 28, 2024
Hello, Catie! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Rickyb
Verified Purchase:Yes
I work with different kinds of dust and throughout the years all of my phones have always stay pristine while protected in an Otterbox Defender. They have never failed me and I will always use Otterbox Defender Series over ANY other brands. Thank you Otterbox ❤️
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Raymond
Verified Purchase:Yes
very protective but a little hard to get the phone in which makes it good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ABC123
Verified Purchase:Yes
The charging port cover warps the edge of the case when opened. This wouldn't occur if the orientation wasn't reversed from previous versions. This is going to cause the case to prematurely wear out, decreasing the value of the product.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 3, 2024
Hello! We are so sorry to hear that you are experiencing an issue with the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: LuziAnne
Verified Purchase:Yes
I'm rough with phones, so I've gotten this style of case for my cell phones since they've been available and I've never been let down. I've never once had a broken screen or any other significant damage even after dropping them on concrete and pavement numerous times. This one seems to be just as good as the others have been. In the past, my only complaint has been that the flap over the charging port breaks off after a couple of years, but they're as good as their word on warranties and they've replaced them when that happens. The nonslip surface makes it great for placing on slightly inclined surfaces. Plus, I love the purple/lavender color option with this one. It's decidedly feminine and doesn't make it look like the industrial strength case that it is.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I have tried all types of phone cases: loose, too heavy, don't protect. With Otterbox Defender Pro, the phone is in a perfectly fitted, snug cradle surrounded by a rubber sheath to protect against shock. Perfection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com