Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Wired backhaul
on October 14, 2023
Posted by: JB in VA
This is the best router system I've ever had and it has completely eliminated dead spots throughout the house. I did this by placing the satellite in an upper level bedroom using a wired backhaul to the main router in the basement. Works like a charm.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy setup but low home coverage
on October 15, 2023
Posted by: Zac J
I have the router with satellite. The app was straightforward and helpful when setting up my system! Very intuitive. Also I have had no issues with my bandwidth. However, some parts of my very small home (1300 square feet) only have two bars, even with the router and satellite combo. This was quite a surprise to me as I was expecting the combo to be complete overkill. I did not have this issue with my previous Cox single modem/router combo.
Written by a customer while visiting netgear.com
Customer Rating
5
ORBI EXPERIENCE
on October 16, 2023
Posted by: Anonymous
I get good reception with the Orbi and good overall Wi-Fi speeds, however, I do think the app can use some more development like more advanced features can be added.
Written by a customer while visiting netgear.com
Customer Rating
5
Effective coverage through my home
on October 17, 2023
Posted by: Anonymous
I appreciate how easy it was to set up and manage and maintain. Makes connecting all the devices more directly easier to do and thus better speed and performance and less interference.
Written by a customer while visiting netgear.com
Customer Rating
3
Awesome once set up but….
on October 18, 2023
Posted by: Beachbum56
The system once set up is fantastic!
My second satellite is in my barn 75 yards from the house with the main unit and I now have Wi-Fi coverage over a huge area of my meadow.
ARMOUR system is a disappointment as it takes so long to verify and scan new devices that my security system cameras time out before they join the network.
The app needs to have ability to manually remove devices from the ARMOUR process.
My second satellite is in my barn 75 yards from the house with the main unit and I now have Wi-Fi coverage over a huge area of my meadow.
ARMOUR system is a disappointment as it takes so long to verify and scan new devices that my security system cameras time out before they join the network.
The app needs to have ability to manually remove devices from the ARMOUR process.
Response from netgear.comBy NETGEAR Team, October 19, 2023
Hi Beachbum56,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product while using NETGEAR Armor.
Please email us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product while using NETGEAR Armor.
Please email us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Orbi Mesh
on October 18, 2023
Posted by: Lou
Refurnished system like new and works as described. Great value!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on October 19, 2023
Posted by: Celeste Washington
I absolutely love it and it’s so perfect I wouldn’t change a thing!
Written by a customer while visiting netgear.com
Customer Rating
5
Gets The Job Done
on October 20, 2023
Posted by: Anonymous
We have had the mesh up and running for years. Once set up it operates flawlessly eliminating dead spots in a bog house and pation without reducing speeds. We stream to all of our TVs without a stutter while using the mesh for a lot of other tasks.
Written by a customer while visiting netgear.com