Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Impressed
on June 15, 2020
Posted by: Tyme
Gender:Male
Length of ownership:1 month
Picked this little badboy up to upgrade from an apple router. The Covid 19 caused everyone to be home more often, and the old router would not cut it any more. After 1 month of research and the opinion of an IT professional (also a good friend), decided on the rbk50. Setup was a breeze, got a wall mount and away we go. Here we are about 1 wk later, there are about 30 devices connected, as well as 12 more from the guest set up and for once i am getting the speeds i pay for, as well as no matter where you go in the 4000 square foot home, there is coverage with consistent speeds. I highly recommend, if you are in need of an upgrade and need whole house coverage.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product - Worth it
on December 11, 2019
Posted by: shyjuezy
Gender:Male
Length of ownership:1 month
Before this system, I had a router and extender. My wifi goes in and out several times a day. I thought the issue was with the ISP. Finally, I decided to switch from traditional Wifi to mesh technology. It was an eye opener to me, my internet speed reached peak point of our ISP's bandwidth and so does the internet stay alive.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect for me!
on January 3, 2020
Posted by: will d
Gender:Male
Length of ownership:1 month
Before buying this product, I researched it in great depth compared to its competitors. I decided to go with the Orbi for 2 main reasons- a dedicated 5ghz back channel meant that compared to its competitors, signals between the router and satellite were much stronger between walls. My speed by Ethernet connected directly to the router is 92.3mbps down, my speed connected directly by Ethernet to the satellite is 92.3mbps down, my speed connected by wifi to the satellite is 92.1mbps down standing right next to it and 90.9 at the furthest point in my house from the satellite. This was important to me because my modem line connection is in one corner at the far end of the house. So I could put the satellite in the middle of the house in the living room and everyone connects securely.
The second main reason that this was perfect for my situation is the fact that unlike their competitors, there are many Ethernet ports available on both the router and satellite. So my ps4 and Apple TV are both connected via Ethernet to the satellite, which in conjunction with the dedicated backhaul meant that I didn’t have to spend extra money on installing Ethernet ports all over the house. The nest wifi had no dedicated backhaul and no Ethernet ports. If you look at YouTube reviewers videos of different mesh systems you’ll see that connected to the main router, the nest does an outstanding job with speeds, but connected to the satellite, 120mbps downloads dropped to less than 20. (I mention the nest because it’s the most popular mesh system and one of the ones I was seriously considering at purchase time).
The setup and app were ridiculously simple. Setup took less than 5 minutes before I was online, most of which was waiting for modem to restart. The app is intuitive and user friendly. For the first time ever, I can stream multiple 4K videos at once while gaming online at the same time and the system doesn’t stutter at doing so. When I upgrade the system in a few years, whatever models succeed this one will be my first consideration.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Huge Upgrade Over Apple Airport Extreme
on April 15, 2020
Posted by: Frank98121
Gender:Male
Length of ownership:1 week
I received my Orbi AC3000 today after extensive research. With increased demands on our WiFi network now that the adults are working from home and using video conferencing to conduct meetings, we needed better network performance. It was very quick to install with the Orbi app and we were up and running in about 10 minutes. Very simple and elegant user interface. In my upstairs office, I was able to achieve a download speed of 34 Mbps. With the Orbi, I am now up to 206 Mbps. I'm very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Double performance & connectivity vs. Xfinity
on April 30, 2020
Posted by: EJM Marketer
Gender:Male
Length of ownership:1 week
one hour of effort, 5 bars everywhere in a challenging house. Doubled download speed, 50% faster upload speed.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Using Orbi router
on September 5, 2025
Posted by: Son Hoang
User friendly, I easily access admin to setup what i want in this router and setelline. Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
amazing
on September 21, 2025
Posted by: Ki Hak Lee
My first mesh device, it covers everywhere in my house including my front and backyard. thank you
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible for Gaming
on August 17, 2020
Posted by: orbi_bad_for_gaming
One of the most frustrating routers I've ever used. Lag spikes every 30 seconds or so. A lot of other people are also experiencing this issue with their ORBI (just do a quick search).
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, August 24, 2020
Hello.
If you need help setting up your Orbi please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
If you need help setting up your Orbi please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com