Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Blown away
on April 4, 2023
Posted by: Cam
I live in a late 1800s farmhouse with thick walls. My only source of internet available is a mifi unit and the house makes it so you have to be within 20 feet of it. The Orbi has made an amazing difference. Not only can I use my internet anywhere in the house, but I get service way out in the yard over 100 feet away from the house. I am completely blown away.
Written by a customer while visiting netgear.com
Customer Rating
3
Me.
on April 4, 2023
Posted by: Rashmi
I am not getting the speed I expected. Even though I am within the published tech limits.
Response from netgear.comBy Consumer Affairs, April 5, 2023
Hi Rashmi,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Amazing internet speed and coverage with Orbi
on April 4, 2023
Posted by: NATbrat
Switching from the Xfinity provided modem/router to Orbi and Netgear modem released the full speed connection. We now have strong signal in every room, as well as faster speed. The only issue is we are unable to update the firmware on the app - other than that, it is great.
Written by a customer while visiting netgear.com
Customer Rating
5
Adding 1 more satellite to old Orbi 95 system
on April 5, 2023
Posted by: Marisol
Went very well, my RSBR came with 2 satellites, and I added a 3rd one. Now wifi has improved at the other end of the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Adding Orbi system to my Starlink
on April 5, 2023
Posted by: Marisol
This is in a cabin at a very remote place in the mountains in NM, where I was lucky to get a Starlink installed. Adding the Orbi allows me to be outside working and be able to have wifi, and cellphone coverage. Works amazing!
Written by a customer while visiting netgear.com
Customer Rating
5
Adding 1 more satellite to old Orbi 95 system
on April 5, 2023
Posted by: Marisol
Went very well, my RSBR came with 2 satellites, and I added a 3rd one. Now wifi has improved at the other end of the house.
Written by a customer while visiting netgear.com
Customer Rating
5
super fast!!!
on April 5, 2023
Posted by: Rob R
This is my first mesh router and wow.is it fast compared to my spectrum supplied router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great system
on April 5, 2023
Posted by: Ulsteromar
Best system that I’ve ever used with a wide range and smooth operation . Thank you
Written by a customer while visiting netgear.com