Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Excellent home WiFi
on September 8, 2022
Posted by: Dale Freck
The Orbi RBR50 router and RBS50 satellites (I have two) provide seamless, high-speed WiFi coverage for both 2.4Ghz and 5Gz devices with a single SSID and passphrase. My devices automatically switch to the router/satellite that provides the best connection. No multiple-network-name "2.4G" or "5G" or "-EXT" SSIDs to worry about or manually select. The guest network lets me give guests internet access without giving them access to my home devices.
Written by a customer while visiting netgear.com
Posted by: KHip
Gender:Female
Verified Purchase:Yes
My internet lags with this router. I was hoping to find a router that can handle me working from home and have multiple other electronics going at the same time.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 9, 2022
Hi KHip,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on September 8, 2022
Posted by: Thomas Mulig
Excellent Wi-Fi system. Unique password protection and sharing with others.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on September 9, 2022
Posted by: Anonymous
It was honestly an easy setup, took me about 20 minutes. The Wi-Fi works very well, and the satellite does a great job at extending. Very good price!
Written by a customer while visiting netgear.com
Customer Rating
4
Be Nice To Have More
on September 10, 2022
Posted by: John R Hoag
Great system! Be wonderful if some information was available describing whole setup without having to DO setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on September 10, 2022
Posted by: Jack MacMillan
They’re awesome, old internet always cut out and dropped. These are super fast and never lose connection.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgraded to Orbi
on September 10, 2022
Posted by: Rudy F
Recently upgraded to Orbi from a WiFi/Modem supplied by our internet provider. There was a noticable increase in signal strength and network speed. The Orbi is easy to install. The only room for improvement would be directions for people without a smart phone. Instructions were pretty much non-existent.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on September 11, 2022
Posted by: Tracy Scott
Needed to extend Wi-Fi to my garage to set up security cameras! Put the Orbi in my upstairs window and it did the job! Now the cameras are staying on and not blinking in and out!
Written by a customer while visiting netgear.com