Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Best upgrade ever!
on August 24, 2022
Posted by: Anonymous
I have a plan of 500 speed and with my old router I could barely even get up to 100 and since my router was in my living room and computer in my room it was even worse. Since I’ve bought this mesh router it is the best thing ever definitely worth it. Now with the mesh wifi I have the satellite connected to my computer with ethernet and im getting speeds up to 480. Great product really enjoyed it and glad i bought it really saved me for school since im online.
Written by a customer while visiting netgear.com
Customer Rating
5
Very strong wifi signal
on August 24, 2022
Posted by: Motion
I am very pleased with this system and I would recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on August 24, 2022
Posted by: Alan
Moved to a new house and 2nd floor was a dead spot plus network prrinter stopped connecting. Orbi saved the day! Easy to set up and just works! Blazing Wi-Fi speed thru whole house now
Written by a customer while visiting netgear.com
Customer Rating
5
Loving it
on August 24, 2022
Posted by: Anonymous
What a difference from my old router. Being able to optimize my coverage with the satellite is a life saver. When you live in the country and have poor cell coverage, using WIFI calling anywhere in the house or property is awesome.
Written by a customer while visiting netgear.com
Posted by: Kysh
Verified Purchase:Yes
This product loses signal constantly throughout the day. It created more issues than it provided solutions. Even my son complained and ended up using our other Netgear router we’ve had for 7 years. After 2 weeks of trial and error, I returned it.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, August 25, 2022
Hi Kysh,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBK50 and have already returned it. When experiencing connectivity issues with your signal, we recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the RBK50 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBK50 and have already returned it. When experiencing connectivity issues with your signal, we recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the RBK50 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Orbi Mesh System is GREAT!
on August 25, 2022
Posted by: Calvin
I have tried several things, including mesh extenders, to get whole house coverage; finally, decided to try the Orbi Whole House Mesh System. After a little set-up issues, which were in warranty and handled very easily by chat service support, the system is up and running perfectly. No wi-fi dead spots anywhere, even works outside. The Orbi system was a great choice for me and my home.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use
on August 25, 2022
Posted by: Anonymous
first time with Orbi and I would recommend this to anyone that wants a worry free install and fast internet.
Written by a customer while visiting netgear.com
Customer Rating
4
GREAT ROUTER/MODEM
on August 25, 2022
Posted by: Anonymous
Loved the modem but had to get rid of it due to having another netgear modem/router.
Written by a customer while visiting netgear.com