Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Boosted Wi-Fi
on May 28, 2022
Posted by: Nick P
Really like the satellite unit having wired Ethernet options
Written by a customer while visiting netgear.com
Customer Rating
5
Good solution
on May 28, 2022
Posted by: Willie
Live in rural Idaho and the best signal I can get is 30 MB. Wifi signal extenders left dead spots throughout the 3,200 sq ft house. It took about 20 minutes to install the Orbi. Put the satellites near the dead spots and we now have good 30 MB throughout the house. Not great, but good enough for Netflix.
Written by a customer while visiting netgear.com
Customer Rating
4
Great orbi system
on May 28, 2022
Posted by: Jothan
The system works great! It took a little while to figure out how to set it up, but I love it.
Written by a customer while visiting netgear.com
Customer Rating
3
slow streaming
on May 30, 2022
Posted by: Christopher Carr
I am having a little trouble streaming. My upload and download speeds are up.
Response from netgear.comBy Consumer Affairs, June 11, 2022
Hi Christopher,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Not space ship
on May 31, 2022
Posted by: Kschif
The Orbi works great and the best part is that it has a sleek design the does not look like a space ship or some type of spider like other routers.
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi wifi
on May 31, 2022
Posted by: Michael Sorrenti
So far the Orbi works great, I’ve only had it for about a week but so far very goid
Written by a customer while visiting netgear.com
Customer Rating
4
Does the job
on June 1, 2022
Posted by: Tony
Came over from asus aimesh and although trying to stay on 5ghz consistently is a constant struggle it does keep you connected and has a lot less tethering trying to figure out which node to connect to.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on June 1, 2022
Posted by: AJ Fidz
I recently moved into a very sizeable suburban household where my uncle and I are the only residents. His Xfinity system was performing well but there was little connection in his basement as well as in the backyard. After the easy 15min total setup of the NETGEAR Orbi system, we have full coverage everywhere on the property and the difference is night and day. As I said, the installation was extremely easy and the app made things incredibly clear. Would recommend it to anyone not fully happy with their internet performance.
Written by a customer while visiting netgear.com