Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Worth Orbi
on March 13, 2022
Posted by: Sam Ephraim
Orbi Wi-Fi system is worth for the money. Excellent signal for the entire home.
Written by a customer while visiting netgear.com
Customer Rating
5
Such a difference
on March 14, 2022
Posted by: Brent
The speed and coverage change with adding these is amazing. Setup was easy. Wish I had done it sooner.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on March 14, 2022
Posted by: Pam Owen
This product has enabled me to set up my computers in a different part of the house without all the wiring to pull internet. Great product.
Written by a customer while visiting netgear.com
Posted by: No Name-Rich
Verified Purchase:Yes
Fantastic product, although not the newest or fanciest, it does the trick. I have an “L” shaped ranch with many walls. Having the satellites, makes it almost impossible to have a dead zone.
Written by a customer while visiting netgear.com
Customer Rating
5
Another Quality Netgear product
on March 14, 2022
Posted by: Bernie Fischette
We are very happy with our new Netgear Orbi Home Mesh WiFi system. Easy to setup and works like a charm. Great coverage throughout our 1 story 3100 square foot home.
Written by a customer while visiting netgear.com
Customer Rating
5
5 star
on March 15, 2022
Posted by: Paul ATHWAL
I am very happy with the product, easy to use and reliable and stable
Written by a customer while visiting netgear.com
Customer Rating
4
Great!
on March 16, 2022
Posted by: Yi-Chun Lu
The Orbi Home Mesh Wifi System worked perfectly. It was very easy to install, setup and get it up and running. The WiFi connection has been very smooth after setup.
Written by a customer while visiting netgear.com
Customer Rating
3
Not the best to set up
on March 18, 2022
Posted by: IW
Setting up is straight forward enough with the app. However, getting the satellite to sync with the router has proven difficult. Based upon forums I visited to get suggestions, it appears I am not the only one that had this issue. A common theme seemed to be updating firmware on the router does not automatically update the satellite and then the units become out-of-sync.
Response from netgear.comBy Consumer Affairs, March 22, 2022
Hi IW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience installing with your product. This resource should help when you experience issues installing your Orbi device: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
For updating your firmware, please visit the following link for manually updating your firmware: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience installing with your product. This resource should help when you experience issues installing your Orbi device: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
For updating your firmware, please visit the following link for manually updating your firmware: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com