Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Very impressive product
on January 13, 2022
Posted by: Beth
From ease of set up to reliability the Orbi is a great wireless booster. The sleek look is stunning and the Armor scans notify of suspicious activity. I should have bought this much sooner.
Written by a customer while visiting netgear.com
Customer Rating
4
Good except for bugs w/ parental controls
on January 14, 2022
Posted by: CNach
We like the overall system, but had issues with bugs coming from upgraded parental controls software. Once fixed, system was fine.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi(RBK50)
on January 14, 2022
Posted by: Andrew Linzy
Very easy to setup. I am happy with this router. Iam still learning how it works. I have wifi in all rooms of my house.
Written by a customer while visiting netgear.com
Customer Rating
1
Keeps disconnecting smart home bulbs
on January 15, 2022
Posted by: PJ Donahue
I constantly have to reboot the router so it will reconnect our smart light bulbs so we can use them from the Google Home app.
Response from netgear.comBy Consumer Affairs, January 17, 2022
Hi PJ,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with any devices disconnecting to your WiFi Network: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great System!
on January 15, 2022
Posted by: Darlene Toole
I live in a rural area, and this system has greatly improved my WiFi. Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
5
Good product, love it
on January 15, 2022
Posted by: Joe Stone
As advertised, easy setup, functions well. Worth the investment.
Written by a customer while visiting netgear.com
Customer Rating
5
Never a buffer
on January 15, 2022
Posted by: Joyce Lewis
We live in a ranch with a loft addition and a great room. We have 6 devices, cut the cable and the Netgear brings all our streaming apps to every room.
Written by a customer while visiting netgear.com
Customer Rating
5
Mostly problem free
on January 16, 2022
Posted by: Anonymous
We have mostly enjoyed our Orbi system. We went Over 2 years without having any issues at all. The past few months we have had random signal drops. Sometimes one a week, sometimes multiple per day. Customer service is very basic, so I’ve been troubleshooting myself. We are currently at a stable position ( no drops in 5 days ). Hopefully this stability continues because I really do love Titus product.
Written by a customer while visiting netgear.com