Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Awesome product
on August 2, 2021
Posted by: Anne
This was seriously easy to install and has worked really well to improve our WiFi signal in our 4,000 SF house.
Written by a customer while visiting netgear.com
Customer Rating
5
ORBI router satellite
on August 2, 2021
Posted by: Vj
I love what I got and paid for.. its easy to install and so flawless working .. customer support was 5star as well.. great job guys
Written by a customer while visiting netgear.com
Customer Rating
5
Great set-up
on August 2, 2021
Posted by: Linda Gully
So far I love this equipment. It is just what I needed. Secure. Steady. Simple set-up - even for me!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on August 3, 2021
Posted by: KK
Great system. I have awesome WiFi all through out my house now!
Written by a customer while visiting netgear.com
Customer Rating
3
Might be Ok
on August 3, 2021
Posted by: GaryB
Have issues with my devices synching with the 5 GHz signal on the satellite Orbi. Speed tests show speeds slower than I thing they should be.
Response from netgear.comBy Consumer Affairs, August 4, 2021
Hi GaryB,
Thank you for your feedback and review. Please check out this firmware update which was released as recently as 7-6-21 for both your router and satellite: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22.
We also have a troubleshooting resource for connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your feedback and review. Please check out this firmware update which was released as recently as 7-6-21 for both your router and satellite: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22.
We also have a troubleshooting resource for connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
3x speed
on August 3, 2021
Posted by: Spiracles
Replaced an Apple Airport and suddenly my network is three times faster.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router/satellite yet
on August 4, 2021
Posted by: Anonymous
Easy setup and seamless wifi in our house that has many corners and levels. Better yet, no complaining children. The silence is golden.
Written by a customer while visiting netgear.com
Customer Rating
5
Mesh WiFi is the way to go
on August 5, 2021
Posted by: Anonymous
I finally upgraded my 7 year router for a nice Orbi system. I have the main unit downstairs and the satellite upsatirs. The speed of the system is incredible, and working from home is now better than ever.
Written by a customer while visiting netgear.com