Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Quality router. Easy to set up
on May 18, 2021
Posted by: John Traylor
Router is well designed and easy to set up. I had the unit running in under 10 minutes. Works well throughout my house
Written by a customer while visiting netgear.com
Customer Rating
5
Isabella Review
on May 18, 2021
Posted by: Isabella Olah
It has been great! Got amazing help when i first installed it and hasn’t had an issue yet!
Written by a customer while visiting netgear.com
Customer Rating
5
I like it!
on May 19, 2021
Posted by: J Parsons
Had about a month, great coverage, easy set up. But time will tell.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on May 20, 2021
Posted by: Anonymous
Finally 1 wifi network name through the whole apartment. Love that I don’t need to change wifi setting when changing rooms. Makes simpler communication and setup. Mirroring into home theater from any room in the house is simple since you are in the same network throughout the house. Love also application and security features.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and effective!
on May 20, 2021
Posted by: Dale
The setup was very simple and made an instant impact on our home internet. Great product!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Home Mesh WiFi System (RBK50)
on May 20, 2021
Posted by: Serge S
The unpacking takes longer then installing and configuring that easy it was. I love the fact that I have a multiple network ports for my devices that does not wireless. The internal speed works great and last but not least a great design that you don’t have to hide.
Written by a customer while visiting netgear.com
Customer Rating
3
Skimpy instructions
on May 20, 2021
Posted by: Deborah Roach
Instructions should be more detailed. i.e. enabling bridge mode to avoid double NAT. Also exact order for plugging in router vs modem is not made clear. I’ve done enough of these to plunge in but a new user might be confused.
Response from netgear.comBy Consumer Affairs, May 25, 2021
Hi Deborah Roach,
Thank you for the feedback. The instructions for advanced setup can be found in the user manual: https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Thank you for the feedback. The instructions for advanced setup can be found in the user manual: https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi extender is amazing
on May 21, 2021
Posted by: Sharon Graham
I purchased this to get WiFi at our garage that is not so close to our house. Living in the country I didn’t have high expectations for this to work. I am very impressed this works amazing.
Written by a customer while visiting netgear.com