Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Extremely fast
on November 18, 2020
Posted by: Anonymous
It works extreme fast. Really a big step up from our plug in router.
Written by a customer while visiting netgear.com
Customer Rating
5
All over coverage
on November 18, 2020
Posted by: Longgrain stroke
It covers the entire 3000 sq ft home, from The entrance to the exit has full bars.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on November 18, 2020
Posted by: Jaws
Easy to set up. Speed is fantastic. Range is better than expected, covers my whole house and my yard. No complaints so far
Written by a customer while visiting netgear.com
Customer Rating
3
Works
on November 18, 2020
Posted by: Patrick
Seems to work fine. Don’t see much difference in speed but does cover the new tv in the living room.
Response from netgear.comBy Consumer Affairs, November 19, 2020
Hi Patrick,
Thank you for the feedback on your RAX50. We are happy to hear that your range has improved. For the speeds we can provide some details that may help. For one please make sure that you have used the new Ethernet cord that came with your router. We would also like to confirm that you have the latest firmware installed. This resource may be helpful: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com
Thank you
Thank you for the feedback on your RAX50. We are happy to hear that your range has improved. For the speeds we can provide some details that may help. For one please make sure that you have used the new Ethernet cord that came with your router. We would also like to confirm that you have the latest firmware installed. This resource may be helpful: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Installation
on November 19, 2020
Posted by: Hazer
Installation was very easy. The app worked great in walking through the set up.
Written by a customer while visiting netgear.com
Customer Rating
5
A miracle!
on November 19, 2020
Posted by: Anonymous
I live in a rural area, in a house with lots of concrete and rock. The Orbi system changed the way we watch, listen, and enjoy everything that required internet. I am a not tech savvy in the slightest way. I was so nervous about setting the system up but it truly was the easiest to install. The set up direction from the app was easy and great. I also knew I could call Orbi for help if needed. I am going to buy one more satellite Orbi even though the service is great throughout the house. That way when we have company with younger people they can game all they want and leave the adults to social hour.
Written by a customer while visiting netgear.com
Customer Rating
5
A miracle!
on November 19, 2020
Posted by: Anonymous
I live in a rural area, in a house with lots of concrete and rock. The Orbi system changed the way we watch, listen, and enjoy everything that required internet. I am a not tech savvy in the slightest way. I was so nervous about setting the system up but it truly was the easiest to install. The set up direction from the app was easy and great. I also knew I could call Orbi for help if needed. I am going to buy one more satellite Orbi even though the service is great throughout the house. That way when we have company with younger people they can game all they want and leave the adults to social hour.
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding performance
on November 19, 2020
Posted by: Mark B
Easy setup, large coverage area and consistent high speed performance. Couldn’t be happier with the purchase!
Written by a customer while visiting netgear.com