Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Beautiful system
on November 1, 2020
Posted by: Anonymous
I have a 3000sqft house all brick and this system just with 1 satellite is exactly what I needed
Written by a customer while visiting netgear.com
Customer Rating
2
Difficult set up
on November 1, 2020
Posted by: Unsatisfied
Orbi has the reputation for having an easy set up. Unfortunately, this was not the case. Although the system worked, the app repeatedly stated that no devices could be found, despite numerous resets and restarts. Then, emails would be received to update the firmware when it was already up to date. It was misleading and is still unresolved.
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi Unsatisfied,
We have many resources to help with your Orbi setup. They can be found here: https://www.netgear.com/support/product/RBK50.aspx
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
We have many resources to help with your Orbi setup. They can be found here: https://www.netgear.com/support/product/RBK50.aspx
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Works amazing
on November 1, 2020
Posted by: Mistie08
I bought this system to replace our piece of crud tplink system. This system has been amazing so far with no hiccups. Was easy to get up and working and it covers our whole house. No lag in speed and we have a lot of devices connected
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent as expected
on November 2, 2020
Posted by: Srini
My internet disconnecting stopped when moving around the house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to Install
on November 2, 2020
Posted by: Bob L.
Orbi was easy to install and the online directions helped - system is working great
Written by a customer while visiting netgear.com
Customer Rating
5
Great System!
on November 2, 2020
Posted by: Ralph H.
Thankful I bought this for my home, definitely money well spent!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on November 2, 2020
Posted by: Terry Kruid
Been struggling for years to find a wifi network that covers our entire 5900 sqft house. The Orbi works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Game Changer!
on November 2, 2020
Posted by: Mike Cerna
There is a before and after on my internet service after installing ORBI mesh wifi system, it is simply the best decision I’ve made on cable Internet service.
Written by a customer while visiting netgear.com