Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Average customer rating
4.9
(12,320 Reviews)
Rating breakdown 12,320 reviews
5 Stars
11,733
4 Stars
437
3 Stars
82
2 Stars
22
1 Star
46
60%of customers recommend this product.
(
28 out of
47)
Customer Reviews for NETGEAR - Refurbished Excellent - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Customer Rating
5
Great performance!
on May 29, 2019
Posted by: P.56402
I had been getting intermittent internet performance with my old router/WAP but had assumed that it was my ISP. I wanted to have video streaming to my home theater in our recently renovated basement but was experiencing extremely slow network performance and lots of buffering and timeouts. My network speed in most locations in my house varied from <1Mbps to 8 Mbps with frequent dropouts. I was researching options to extend my old wireless network when I came across reviews of the Orbi system. I decided to take the plunge and am I ever glad I did! Now my measured download speeds throughout the house are consistently a rock solid 290-300 Mbps! I'm finally getting the performance I've been paying for from my ISP. With a heavy video streaming household with over 45 network connected devices, I'm extremely pleased with the performance of the Orbi, as well as it's ease of administration. An extremely worthwhile investment!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi da Man!!
on May 29, 2019
Posted by: jfhayj69026
We have been using our new Orbi for a couple of weeks now, I wanted to wait a few days before I reviewed the system. Our old (8 years) router died and we needed to purchase a new system. I researched reviews and decided on the Orbi. My wife is an on-call medical provider and when at home almost always has her laptop connected to the hospital systems. It requires an excellent connection and a lot of data transfer. We have been very pleased Orbi, it has been very solid with no data interruptions. I can watch ESPN streaming and she can be watching another streaming device while also on her laptop with no issues. Orbi was very easy to setup using the Orbi Mobile App. We are very pleased with our new Orbi System and I would recommend it to anyone including family and friends. Orbi is a bit on the expensive side, but I believe, 'you get what you pay for', and so to me the added expense was well worth it.
Orbi da Man!!
Orbi da Man!!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Device
on May 29, 2019
Posted by: raul22513439
I have my internet service with time warner and had modem with built in wifi and a wifi extender. The wifi modem was set up one on side of a 2800 sq ft one level house and the wifi extender was set up in the middle of the house. I used to have problem getting or dropping signal when I was on the opposite side of the house. After installing the Orbi router in the same place where the modem was located and the satellite in the middle of the house, I no longer had that issue. The signal on the other side of the house is as strong as it is when I'm next to the router. At first, I thought that I might have to purchase an extra satellite but had no need to do so. If you currently have a modem with built in wifi, you'll have to turn the wifi off on the modem. It was a fairly easy installation process. I usually do not write reviews but this device is so great, I felt I had to. Thanks Netgear for creating this great device.
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast and large range
on May 29, 2019
Posted by: Av8trix77019
I bought this because my older netgear wireless router couldn't reach my outbuilding on my property. I had a wireless garage door opener installed and I wanted to install wireless cameras. I now have internet all over my 1.5 acres with my new Orbi RBR50.
Set up was easy with the app. It only took about 10 minutes. Make sure you update the firmware as soon as you set it up. I didn't do at first and lost connectivity for a short period. After I updated the firmware my internet was flawless. I found it easiest to do the firmware update from my home computer.
The Orbi is has both 2.4 and 5.0Ghz even though you don't see the separate bands. I have seen that my older devices are on 2.4Ghz and my newer devices are on 5.0Ghz. There is a separate guest network that you can turn on and off.
As of today, I have about 30 devices connected to my Orbi and it still does a fabulous job streaming movies.
Great router.
Written by a customer while visiting netgear.com
Customer Rating
5
Next Gen Router - Purely Amazing
on May 29, 2019
Posted by: Jason39029
I purchased the Orbi AC3000. I have the router and two satellites. It was super fast and easy to set up.
The web UI and Mobile app were tremendously user friendly.
The web UI and Mobile app were tremendously user friendly.
As soon as the set up was completed, I was off to the races. I pay for 200mbps through my ISP provider. Orbi has given my family 215mbps down and 12mbps upload.
We are estatic due to the fact that we have 23 smart devices in our home. Only three of which are hardwired and the rest on WiFi.
Every device is getting over 200mbps down. We have zero dead spots in our house and still receive solid covery while outside.
I show cased Orbi to two of my immediate family members. They were blown away by the speed test, signal and range Orbi made in my household.
They both went right out and purchased the AC3000. They are now just as happy as me.
Thank you Netgear for working extremely hard to make the best next gen Router hands down.
Sincerely,
Jason
Jason
Written by a customer while visiting netgear.com
Customer Rating
5
Wow, Orbi!!!
on May 29, 2019
Posted by: Gene78753
I'm a FiOS subscriber who lives in a 3-story townhouse. My Quantum modem is in the mechanical room next to the garage and so the signal in my master bedroom on the 3rd floor is intermittent and rather weak. I purchased the FiOS cabled extender last year but despite regular tweaks, I had continuous channel interference along with having to deal with split 2.4 and 5GHz networks. Not fun. So when I saw that FiOS was offering a great price deal on the top rated (Wirecutter) Netgear Orbi Mesh Network, I took the plunge. Wow!! I set it up in under 30 minutes and it's worked perfectly since the first minute it went live. The FiOS-specific set-up instructions included in the Orbi box were spot-on. With the range extender, I was getting upload/download speeds of 40/20 even though I was paying for 100/100 service. Post Orbi, I'm getting 125/95 on average with the Orbi router and Orbi satellite provided. Again, wow!! Five star rating!!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Wi-Fi Router
on May 29, 2019
Posted by: Brandon54891
First thing I think people would want to know about is the coverage and speeds of the Wi-Fi. Coverage is amazing, I wanted to cover about 3,000 square feet and I have full coverage with no drops even when switching between access points. No need to worry about changing between devices as you only have one network name and everything else is magic. As for speed, I pay for 100mbps and I het over that consistently with Orbi. First wireless router I've got those speeds no matter where I'm at.
Next thing I'm sure people would want to know is setup. I downloaded the app and had everything set up in 25 minutes including firmware updates for the router.
I couldn't be happier with this device. I'm a cord cutter with a streaming service, gaming and several mob like devices always running. This is by far the best home Wi-Fi I have ever experienced. I recommend this product to any user that want great performance and coverage.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to setup and performance mesh routing
on May 29, 2019
Posted by: William22130
Configuration of the Orbi is one of the easiest I've done, and I have confirmed a number of network devices at home and at work. The performance is where it really shines, especially when you understand that there really is no hard line. There are some gotchas.
There are some gotchas. Most of the Orbi color states are self explanatory. However sometimes it's not clear why it's in that state. Troubleshooting is where the ease of use of the interface gets in the way. The more complex options or tools useful in trouble shooting, if you are familiar with networking, are harder to find or absent. However most issues can be solved with judicious reboots, or playing with the location of the actual device and measuring throughput.
Despite a lack of some troubleshooting tools Orbi is still heads above in setup and performance. I have not tried the other mesh network devices, primary because I've been so satisfied if the Orbi.
Written by a customer while visiting netgear.com