Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
Great
on July 23, 2026
Posted by: PenniB
[This review was collected as part of a promotion.] These hearing aids work great! They provide super clear audio. They were easy to set up and use. They are customizable for individual ears. Thank you, @influenster and @ceretone, for sending me this product complimentary!
Written by a customer while visiting ceretone
Customer Rating
3
Some pluses some minuses
on July 22, 2026
Posted by: JudyV
[This review was collected as part of a promotion.] When I received the Ceretone over the ear hearing aids, I was excited to try. I wore them for several hours even though annoyed by the stiffness of the wires. The hearing aids wires are bent in permanent position that are not the shape of my ears. The retention wire is nearly impossible to keep in my ears. The plus side, I have mild hearing lose, so using the extra small earbuds fit into my ears perfectly and the I could hear like never before. The sound was crystal clear. I had no issues having a conversation outside with a lawnmower in the distance. I could talk to my husband with the TV on and could hear both. That was day one, the batteries lasted all day without recharging. I did put them in the charging case overnight. Next morning they were dead. I assumed I positioned them wrong. So the let of charge all day and night. The second time wearing them it seemed like half the sound perfection was cut in half. The next day I could hear even less, I kept turning them up. But voices and voice in a restaurant were all muffled. I could not hear the person across from me. When I went to a doctor appointment, walking down a hallway the hearing aids would screech so loud I had to yank them out. They continued to screech around any florescent light. I had to put back in the case to silence them. They seemed to lose what I could hear a little less every day. I wish they could be made so the sound clarity I experienced on day one would stay the same. I still wear them when watching TV, I have no issues with noise or voices and don’t have to blast the TV to hear clearly.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Judy,
Thank you so much for taking the time to share your experience. We're delighted to hear that your first experience with the hearing aids was so positive and that the sound clarity helped you hear conversations, the TV, and outdoor environments so much better. At the same time, we're very sorry to hear about the issues you encountered afterward. We understand how frustrating that must have been, especially after such a promising start. Your feedback is incredibly valuable to us, and we'll be sure to share it with our product team as we continue working to improve both the design and performance of our hearing aids. We truly appreciate your honest comments about what worked well and what could be better. Thank you again for giving Ceretone a try and for providing such thoughtful feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share your experience. We're delighted to hear that your first experience with the hearing aids was so positive and that the sound clarity helped you hear conversations, the TV, and outdoor environments so much better. At the same time, we're very sorry to hear about the issues you encountered afterward. We understand how frustrating that must have been, especially after such a promising start. Your feedback is incredibly valuable to us, and we'll be sure to share it with our product team as we continue working to improve both the design and performance of our hearing aids. We truly appreciate your honest comments about what worked well and what could be better. Thank you again for giving Ceretone a try and for providing such thoughtful feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
It’s rechargeable and very easy to use
on July 22, 2026
Posted by: JessicaC
[This review was collected as part of a promotion.] It’s a good battery life of rechargeable hearing aid with additional attachments for best fit with comfort for everyone. The sound quality is good for both indoor and outdoor.
Response from ceretoneBy CS, Customer Service, July 24, 2026
Hello Jessica,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that the included ear tip options helped you find the right fit and that the hearing aids perform well in both indoor and outdoor environments. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that the included ear tip options helped you find the right fit and that the hearing aids perform well in both indoor and outdoor environments. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great for simple low cost
on July 22, 2026
Posted by: DebraM
[This review was collected as part of a promotion.] These are a great budget friendly option they are more affordable than traditional hearing aids. The portable fast charging case is very convenient. I will say in busy environments the background noise is still amplified. Not great for severe hearing loss.
Written by a customer while visiting ceretone
Customer Rating
5
I can hear again
on July 21, 2026
Posted by: CecilM
[This review was collected as part of a promotion.] The hearing aids were easy to put in my ears. The instructions are plane and simple to follow.
My hearing has improved 100%.
I definitely recommend them .
My hearing has improved 100%.
I definitely recommend them .
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Cecil,
Thank you so much for your review! We're delighted to hear that the hearing aids were easy to fit, that the instructions were clear and simple to follow, and most importantly, that they've made such a significant improvement to your hearing. Knowing that you'd recommend our hearing aids means a great deal to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that the hearing aids were easy to fit, that the instructions were clear and simple to follow, and most importantly, that they've made such a significant improvement to your hearing. Knowing that you'd recommend our hearing aids means a great deal to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Poor quality
on July 21, 2026
Posted by: CindyB
[This review was collected as part of a promotion.] I have a pair of custom aides, and these unfortunately do not compare. This is the third style from this brand that I have tested and they all sound the same. The volume is way too high even at the lowest point, leaving a painful experience. The noise is artificial which makes the sound extremely tinny. I do like the case and the fact that you can recharge the aides unlike mine which requires batteries. I appreciate the opportunity to review this item which I believe would benefit those with minimal hearing loss and one who wouldn't mind the artificial noise.
Response from ceretoneBy CS, Customer Service, July 21, 2026
Hello Cindy,
Thank you for taking the time to share your honest feedback. We appreciate you trying the Solid model and comparing them with your custom hearing aids. We understand that OTC hearing aids may not provide the same level of personalization as professionally fitted prescription devices, especially for those with more specific hearing needs. We're glad you liked the rechargeable design and charging case, and we truly appreciate your thoughtful comments. Your feedback is invaluable as we continue to improve our products. Thank you again for giving Ceretone a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We appreciate you trying the Solid model and comparing them with your custom hearing aids. We understand that OTC hearing aids may not provide the same level of personalization as professionally fitted prescription devices, especially for those with more specific hearing needs. We're glad you liked the rechargeable design and charging case, and we truly appreciate your thoughtful comments. Your feedback is invaluable as we continue to improve our products. Thank you again for giving Ceretone a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Simple to Use
on July 21, 2026
Posted by: AnneG
[This review was collected as part of a promotion.] If you are even the slightest hard of hearing, these hearing aids will be a Godsend. Over the ear style, they are adjustable as far as how loud you need them. Play with them over a few days to get the settings to how to fill your personal hearing loss needs. Comes with all you see in the picture, including the tiny cleaning brush.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Anne,
Thank you so much for your review! We're delighted to hear that the hearing aids have made such a positive difference for you. It's great that you highlighted the adjustable volume and the importance of taking a few days to fine-tune the settings to match your personal hearing needs: that's excellent advice for new users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that the hearing aids have made such a positive difference for you. It's great that you highlighted the adjustable volume and the importance of taking a few days to fine-tune the settings to match your personal hearing needs: that's excellent advice for new users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Rechargeable. No batteries to buy.
on July 20, 2026
Posted by: EllenB
[This review was collected as part of a promotion.] These are comfortable and fit well behind the ear even with eyewear. The sound is adjustable however you must reset program with every power down. Please do allow time to adjust and get use to wearing, if you have never worn hearing aids before.
Response from ceretoneBy CS, Customer Service, July 24, 2026
Hello Ellen,
Thank you for taking the time to share your experience! We're delighted to hear that the hearing aids are comfortable. You also made a great point about allowing time to adjust. For many first-time hearing aid users, there's an adaptation period while the brain gets used to hearing amplified sounds again, and your advice will certainly be helpful to others. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We're delighted to hear that the hearing aids are comfortable. You also made a great point about allowing time to adjust. For many first-time hearing aid users, there's an adaptation period while the brain gets used to hearing amplified sounds again, and your advice will certainly be helpful to others. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone