Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.7 out of 5
4.7
(152 Reviews)
Open Ratings Snapshot
Rating breakdown 152 reviews
5 Stars
116
4 Stars
30
3 Stars
4
2 Stars
1
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5 out of 5
5
Great super.comhappy
on July 28, 2026
Posted by: KimK
[This review was collected as part of a promotion.] Very durable, easy to control, easy to connect great features, and excellent battery life easy to install and easy to clean
Love this
So happy to be able to hold a conversion and not ask people to repeat themselves
Response from ceretoneBy CSCustomer ServiceJuly 29, 2026
Hello Kim,

Thank you so much for your wonderful review! It's rewarding to know they've made such a positive difference by helping you enjoy conversations without having to ask people to repeat themselves. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
1 out of 5
1
These came not working and wont charge
on July 27, 2026
Posted by: MelanieH
[This review was collected as part of a promotion.] I really wished these came Working but they didnt not much I can say about them the dont charge and they dont come on. They do have different sizes for the adapters to go in ear they aren't too heavy and feel light on ear I recieved this free complimentary product in exchange for my honest review they do not work . i was sad these wont Work
Response from ceretoneBy CSCustomer ServiceJuly 31, 2026
Hello Melanie,

Thank you for taking the time to share your feedback. We're very sorry to hear that your hearing aids did not work out of the box. That's certainly not the experience we want any of our customers to have We appreciate your comments about the lightweight design and the included ear tip sizes, even though you weren't able to use the hearing aids as intended. Your feedback is important to us. If you haven't already, please don't hesitate to reach out to our customer service team so we can assist further:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Absolutely perfect for the elder was very difficult with situations like this
on July 26, 2026
Posted by: AngieH
[This review was collected as part of a promotion.] These are very lightweight, perfect for elder who really hates things on their ears. My mother has no issues. She doesn’t even remember that they’re on. She hears perfectly. We used to have to scream very easily to take care of and handle and manage. Absolutely wonderful.
Response from ceretoneBy CSCustomer ServiceJuly 30, 2026
Hello Angie,

Thank you so much for your wonderful review! We're delighted to hear that your mother is enjoying her hearing aids. It's especially rewarding to know that they're so lightweight and comfortable that she hardly notices she's wearing them, while still providing the clear hearing she needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Easy to use and first time setup is a breeze
on July 25, 2026
Posted by: AnnW
[This review was collected as part of a promotion.] I was sent this product to review and it was one. I didn’t even know I needed. I’m 58 years old and I know my hearing is not as good as it was in my 30s, but I did not realize how bad it is. These hearing aids are fantastic! I set them up in a matter of minutes. You simply plugged them in charge them all the way and you’re set to go! They have different size earpieces so you can switch out the one that works best for you. It also comes with its own charging cable and case for travel. These have four different settings and they’re so easy to use. There’s a setting for restaurant’s, music, normal, or outdoors. The noise filter for restaurants works incredible. I didn’t realize how loud my TV was until I started using these. Thank you so much for the gift that I didn’t know that I needed. I’m sure everyone that works with me is going to be happy. I’m using these as well. Lol!! Super easy to set up and super reasonably priced!
Response from ceretoneBy CSCustomer ServiceJuly 30, 2026
Hello Ann,

Thank you so much for your incredible review! We're absolutely thrilled to hear that our hearing aids have made such a positive difference for you. We're honored to have been the "gift you didn't know you needed". If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Effective and easy to use!
on July 25, 2026
Posted by: ScottC
[This review was collected as part of a promotion.] I love this hearing aid! The power and results I experience are life changing. The design and sound quality is much better than other aids I’ve tried. They are small enough to be discrete and easy to take wherever I go.
Response from ceretoneBy CSCustomer ServiceJuly 30, 2026
Hello Scott,

Thank you so much for your amazing review! We're truly delighted to hear that your hearing aids have made such a life-changing difference for you. Your kind words mean so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great product. works awesome.
on July 25, 2026
Posted by: MichelleK
[This review was collected as part of a promotion.] I really like these the functionality is great. They actually let you change the setting to let them work for your needs. I like how the are chargeable. And the charge lasts alot longer. Fits nice in the ear. Good quality hearing aids great build.
Response from ceretoneBy CSCustomer ServiceJuly 30, 2026
Hello Michelle,

Thank you so much for your review! We're thrilled to hear that you're enjoying the functionality of your hearing aids. Your kind words mean a great deal to us, and we're so glad our hearing aids are making a positive difference for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
The overall product is good
on July 24, 2026
Posted by: ValerieC
[This review was collected as part of a promotion.] I have used this product for about a week now. It works well ,but the background noise while in the car is loud no matter what settings it is on. As far as listening to a movie it’s good and with conversations it’s good but for distance clarity it’s faint. Overall I like this product.
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Comfortable fit, great value, and a sleek design with easy charging.
on July 23, 2026
Posted by: VeronicaB
[This review was collected as part of a promotion.] I really like the design of the Ceretone Solid hearing aid. The fit is comfortable and secure, even after wearing it for several hours. It offers great value for the price, and the charging case is simple and convenient to use. The sound quality is clear, and my overall feedback is very positive. It's easy to use and works well for everyday listening.
Written by a customer while visiting ceretone
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