Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Better Than No Help
on October 16, 2026
Posted by: GayleW
[This review was collected as part of a promotion.] I noticed improvement in hearing right out of the charger. The case is large and cumbersome to carry in my purse. There is no visual display to see what program mode you're in. You just have to keep tapping your ear until you hear the right mode read off in your ear. Because the device is behind the ear, adjusting the volume is a little difficult and takes getting used to. Volume is controlled by a small switch that you push-up or down until you get the right volume. Overall, these were slightly helpful for listening to TV. However, they do squeal occasionallyn if you don't get them adjusted correctly.
Response from ceretoneBy CS, Customer Service, October 20, 2026
Hello Gayle,
Thank you for sharing your feedback! We're glad to hear you noticed an improvement in your hearing and that the hearing aids were somewhat helpful when listening to TV. We also appreciate your honest comments about the charging case size, program selection, and volume controls. We understand that getting used to the adjustments can take time, and your feedback helps us identify areas where we can improve. Regarding the occasional squealing, this can sometimes happen when the hearing aids aren't seated properly or the ear tips don't provide a secure fit. Trying a different ear tip size and ensuring the hearing aids are positioned correctly may help reduce feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! We're glad to hear you noticed an improvement in your hearing and that the hearing aids were somewhat helpful when listening to TV. We also appreciate your honest comments about the charging case size, program selection, and volume controls. We understand that getting used to the adjustments can take time, and your feedback helps us identify areas where we can improve. Regarding the occasional squealing, this can sometimes happen when the hearing aids aren't seated properly or the ear tips don't provide a secure fit. Trying a different ear tip size and ensuring the hearing aids are positioned correctly may help reduce feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Excellent OTC hearing aids!
on October 4, 2026
Posted by: LynnetteP
[This review was collected as part of a promotion.] My husband was glad to have the opportunity to try the Ceretone OTC hearing aids. He said they were very easy to use and light weight. He was also glad they were not noticeable because they are flesh colored. He forgot they were there because they were so comfortable. He said they were great at helping him hear conversations more clearly. He was over all very pleased with this product and would recommend to anyone looking for OTC hearing aids.
Response from ceretoneBy CS, Customer Service, October 9, 2026
Hello Lynnette,
Thank you so much for sharing your husband’s experience with Ceretone! We’re delighted to hear that he found the hearing aids lightweight, comfortable, and easy to use. We truly appreciate your kind recommendation!
If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your husband’s experience with Ceretone! We’re delighted to hear that he found the hearing aids lightweight, comfortable, and easy to use. We truly appreciate your kind recommendation!
If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
There is too much feedback for me.
on September 24, 2026
Posted by: PeterR
[This review was collected as part of a promotion.] Tried using the Ceretone solid behind ear, otc hearing aid, I Found the build quality very good,love the charging and storage container, controls very easy to use, sounds and performance are excellent, the limits on this devices is the feedback and how it made me dizzy but this maybe my fault do to not know exactly how to insert it.
Response from ceretoneBy CS, Customer Service, September 29, 2026
Hello Peter,
Thank you for taking the time to share your feedback! We’re glad to hear that you’re happy with the quality, charging and storage case, easy-to-use controls, and overall sound and performance. We’re sorry to hear that you experienced some feedback and dizziness. Proper fit and insertion can make a difference, so we recommend ensuring the hearing aid is positioned comfortably and securely in the ear without causing pressure. If you continue to experience any discomfort or dizziness, please reach out to our support team so we can help you with the fit and setup.
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We’re glad to hear that you’re happy with the quality, charging and storage case, easy-to-use controls, and overall sound and performance. We’re sorry to hear that you experienced some feedback and dizziness. Proper fit and insertion can make a difference, so we recommend ensuring the hearing aid is positioned comfortably and securely in the ear without causing pressure. If you continue to experience any discomfort or dizziness, please reach out to our support team so we can help you with the fit and setup.
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
I Can Hear You
on September 15, 2026
Posted by: AlisonB
[This review was collected as part of a promotion.] It was comfortable to wear but by not being able to change the volume, presented a problem for me. It was way too loud. The size was great and it hid behind my ear, perfectly.
Written by a customer while visiting ceretone
Customer Rating
5
Excelent
on September 15, 2026
Posted by: LeidinaA
[This review was collected as part of a promotion.] The ceretone soli is easy to set up and confortable to wear behind the ear. The battery lasts well for everyday use, and the device feels durable and well made the overall quality is good , and I m happy with its performance soter for
Response from ceretoneBy CS, Customer Service, September 22, 2026
Hello Leidina,
Thank you for your review! We’re so glad to hear that your Ceretone Solid is easy to set up, comfortable to wear, and provides reliable battery life for everyday use. It’s great to know you’re happy with the quality and performance so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad to hear that your Ceretone Solid is easy to set up, comfortable to wear, and provides reliable battery life for everyday use. It’s great to know you’re happy with the quality and performance so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great for elderly
on September 14, 2026
Posted by: MarioA
[This review was collected as part of a promotion.] They sound great, great battery life. Has a good gripe and stays in ears without falling o or hurting your ears. I appreciate how well they work. I would recommend
Response from ceretoneBy CS, Customer Service, September 22, 2026
Hello Mario,
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the sound quality and battery life, and that the hearing aids fit comfortably and stay securely in your ears. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the sound quality and battery life, and that the hearing aids fit comfortably and stay securely in your ears. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Ceretone OTC hearing aids, solid
on September 10, 2026
Posted by: TheresaH
[This review was collected as part of a promotion.] Tried these behind ear hearing aids and they are pretty solid and durable. The comfort could be better but sound is decent and i for little to no feedback. Its a bit too hard for ke to feel comfortable. Good volume control.
Written by a customer while visiting ceretone
Customer Rating
5
The clarity they give
on September 10, 2026
Posted by: SusanD
[This review was collected as part of a promotion.] Thanks #imfluenster and #ceretone for givinge the opportunity to try these free for my opinion. Love the reliability and clarity of these hearing aids. The weight, size and volume is spot on. They are easy to use and I don’t get feedback like some aids do. I have a hard time keeping hearing aids in but these never came out.
Response from ceretoneBy CS, Customer Service, September 15, 2026
Hello Susan,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the clarity, comfort, and reliability of your Ceretone hearing aids. It’s especially great to know they stay securely in place and that you’re not experiencing feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the clarity, comfort, and reliability of your Ceretone hearing aids. It’s especially great to know they stay securely in place and that you’re not experiencing feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone