Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
3
Simple hearing aid
on July 29, 2026
Posted by: DebboraW
[This review was collected as part of a promotion.] These are simple hearing aids. There’s no app for them where you can keep track of the battery level or make any adjustments. They amplify sound and that’s it.
Written by a customer while visiting ceretone
Customer Rating
5
Great super.comhappy
on July 28, 2026
Posted by: KimK
[This review was collected as part of a promotion.] Very durable, easy to control, easy to connect great features, and excellent battery life easy to install and easy to clean
Love this
So happy to be able to hold a conversion and not ask people to repeat themselves
Love this
So happy to be able to hold a conversion and not ask people to repeat themselves
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Kim,
Thank you so much for your wonderful review! It's rewarding to know they've made such a positive difference by helping you enjoy conversations without having to ask people to repeat themselves. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! It's rewarding to know they've made such a positive difference by helping you enjoy conversations without having to ask people to repeat themselves. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Not too bad for OTC hearing product
on July 28, 2026
Posted by: GailB
[This review was collected as part of a promotion.] Received these OTC Ceretone behind the ear hearing aids in exchange for my honest opinion. The charging case is nice especially if you travel a lot. The sound quality was quite clear. They are made for mild to moderate hearing loss. I didn’t like the buttons, which were more like levers. Whenever I tucked my hair behind my ear I kept changing the settings. I also didn’t appreciate that the volume and noise settings share the same lever. Overall they are inexpensive and work fairly well.
Response from ceretoneBy CS, Customer Service, August 3, 2026
Hello Gail,
Thank you for taking the time to share your honest review! We're glad to hear that you enjoyed the clear sound quality and found the portable charging case convenient, especially for travel. We truly appreciate your feedback regarding the control buttons and how they can be accidentally adjusted when tucking your hair behind your ear. Your comments about the shared volume and program controls are also very helpful, and we'll be sure to pass them along to our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest review! We're glad to hear that you enjoyed the clear sound quality and found the portable charging case convenient, especially for travel. We truly appreciate your feedback regarding the control buttons and how they can be accidentally adjusted when tucking your hair behind your ear. Your comments about the shared volume and program controls are also very helpful, and we'll be sure to pass them along to our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
1
These came not working and wont charge
on July 27, 2026
Posted by: MelanieH
[This review was collected as part of a promotion.] I really wished these came Working but they didnt not much I can say about them the dont charge and they dont come on. They do have different sizes for the adapters to go in ear they aren't too heavy and feel light on ear I recieved this free complimentary product in exchange for my honest review they do not work . i was sad these wont Work
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Melanie,
Thank you for taking the time to share your feedback. We're very sorry to hear that your hearing aids did not work out of the box. That's certainly not the experience we want any of our customers to have We appreciate your comments about the lightweight design and the included ear tip sizes, even though you weren't able to use the hearing aids as intended. Your feedback is important to us. If you haven't already, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We're very sorry to hear that your hearing aids did not work out of the box. That's certainly not the experience we want any of our customers to have We appreciate your comments about the lightweight design and the included ear tip sizes, even though you weren't able to use the hearing aids as intended. Your feedback is important to us. If you haven't already, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Absolutely perfect for the elder was very difficult with situations like this
on July 26, 2026
Posted by: AngieH
[This review was collected as part of a promotion.] These are very lightweight, perfect for elder who really hates things on their ears. My mother has no issues. She doesn’t even remember that they’re on. She hears perfectly. We used to have to scream very easily to take care of and handle and manage. Absolutely wonderful.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Angie,
Thank you so much for your wonderful review! We're delighted to hear that your mother is enjoying her hearing aids. It's especially rewarding to know that they're so lightweight and comfortable that she hardly notices she's wearing them, while still providing the clear hearing she needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that your mother is enjoying her hearing aids. It's especially rewarding to know that they're so lightweight and comfortable that she hardly notices she's wearing them, while still providing the clear hearing she needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to use and first time setup is a breeze
on July 25, 2026
Posted by: AnnW
[This review was collected as part of a promotion.] I was sent this product to review and it was one. I didn’t even know I needed. I’m 58 years old and I know my hearing is not as good as it was in my 30s, but I did not realize how bad it is. These hearing aids are fantastic! I set them up in a matter of minutes. You simply plugged them in charge them all the way and you’re set to go! They have different size earpieces so you can switch out the one that works best for you. It also comes with its own charging cable and case for travel. These have four different settings and they’re so easy to use. There’s a setting for restaurant’s, music, normal, or outdoors. The noise filter for restaurants works incredible. I didn’t realize how loud my TV was until I started using these. Thank you so much for the gift that I didn’t know that I needed. I’m sure everyone that works with me is going to be happy. I’m using these as well. Lol!! Super easy to set up and super reasonably priced!
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Ann,
Thank you so much for your incredible review! We're absolutely thrilled to hear that our hearing aids have made such a positive difference for you. We're honored to have been the "gift you didn't know you needed". If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your incredible review! We're absolutely thrilled to hear that our hearing aids have made such a positive difference for you. We're honored to have been the "gift you didn't know you needed". If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Effective and easy to use!
on July 25, 2026
Posted by: ScottC
[This review was collected as part of a promotion.] I love this hearing aid! The power and results I experience are life changing. The design and sound quality is much better than other aids I’ve tried. They are small enough to be discrete and easy to take wherever I go.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Scott,
Thank you so much for your amazing review! We're truly delighted to hear that your hearing aids have made such a life-changing difference for you. Your kind words mean so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your amazing review! We're truly delighted to hear that your hearing aids have made such a life-changing difference for you. Your kind words mean so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great product. works awesome.
on July 25, 2026
Posted by: MichelleK
[This review was collected as part of a promotion.] I really like these the functionality is great. They actually let you change the setting to let them work for your needs. I like how the are chargeable. And the charge lasts alot longer. Fits nice in the ear. Good quality hearing aids great build.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Michelle,
Thank you so much for your review! We're thrilled to hear that you're enjoying the functionality of your hearing aids. Your kind words mean a great deal to us, and we're so glad our hearing aids are making a positive difference for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're thrilled to hear that you're enjoying the functionality of your hearing aids. Your kind words mean a great deal to us, and we're so glad our hearing aids are making a positive difference for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone