Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Good entry level aid at an affordable price
on August 3, 2026
Posted by: CherylT
[This review was collected as part of a promotion.] These behind the ear hearing aids are a good start to help restore minor hearing loss. The instructions are well written and easy to understand on how to use and adjust the settings. There are 3 different size cones to find the most comfortable fit. They are easy to put in and take out. It does take time to get adjusted to them if you’ve never worn hearing aids before, but that’s not a deal breaker, especially at the price point. The only cons I found was that some settings sound ‘microphony’ and the plastic strip to take them out could be a little shorter.
Response from ceretoneBy CS, Customer Service, August 6, 2026
Hello Cheryl,
Thank you for your thoughtful review! We're glad to hear you found the hearing aids easy to use, comfortable, and a great value. We appreciate your feedback about the microphonic sound on certain settings and the length of the removal tab. We'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your thoughtful review! We're glad to hear you found the hearing aids easy to use, comfortable, and a great value. We appreciate your feedback about the microphonic sound on certain settings and the length of the removal tab. We'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good sound quality & easy to use
on July 31, 2026
Posted by: MelissaS
[This review was collected as part of a promotion.] These are rechargeable, noise reducing hearing aids. They come with a charging – storage case, charging cord, three different ear tip sizes, and instruction manual. I found these hearing aids simple to set up. Just fully charge them (little over 2 hours), switch to the correct ear tip size, if needed, place in the ears, turn them on and they are ready to use. It may not seem fair to compare these to my expensive hearing aids, but I think they can stand up to the critique.
Sound. Quality: it is slightly tinnier on these than on my prescription hearing aids, but it's still natural sounding. It's easy to distinguish various voice tones. When music is too loud in movies – TV, if the voices are too soft, I have a difficult time picking out the dialogue. However, that also happens, but to a lesser extent, with my prescription hearing aids. They are good for hearing dialogue on tv-movies, when in a restaurant, outdoors, or listening to music or audio books. They are a solid performer.
The only time I had any squealing or feedback is when the ear became blocked such as turning your head into a cushion. This is typical for any hearing aid because the sound waves bounce back causing feedback. The wrong size ear tip can also cause squealing.
Simplicity: I like that these are kept simple with only two buttons. The on/off and the volume/program control. The volume control increases or decreases the Volume and there are six different levels. It also changes the hearing program between normal, restaurant, outdoor, and music. I felt the restaurant and outdoor modes were very similar but different enough from the normal mode that it was worth switching.
Comfort: I found them very comfortable to wear all day. I use the small tips but unfortunately one of the end pieces fell off shortly after switching them. Not the entire ear tip, just the very end of it. So I did have to switch out to the medium tips which are not as comfortable for me.
Battery life: these easily got me through a 12-hour day and still had several hours worth of battery time left.
Quality: I can't really speak about the quality at as I have only been using these for a few days shy of 3 weeks but nothing on them feels cheap. With the exception of the replaceable tip and that broke off. These appear to be good quality.
Warranty: they come with a 1-year warranty.
Overall, I think these are strong performing and user-friendly and I would definitely recommend them.
Response from ceretoneBy CS, Customer Service, August 4, 2026
Hello Melissa,
Thank you so much for taking the time to share your thoughtful review! We're delighted to hear that you've had a positive experience with your Ceretone hearing aids and that you found them easy to set up, comfortable to wear, and capable of providing clear sound in a variety of listening environments. We also appreciate your honest feedback about the ear tip that became damaged after switching sizes. We're sorry to hear that happened. We'll be sure to share them with our product team as we continue improving the durability of our accessories. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share your thoughtful review! We're delighted to hear that you've had a positive experience with your Ceretone hearing aids and that you found them easy to set up, comfortable to wear, and capable of providing clear sound in a variety of listening environments. We also appreciate your honest feedback about the ear tip that became damaged after switching sizes. We're sorry to hear that happened. We'll be sure to share them with our product team as we continue improving the durability of our accessories. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Great quality for reasonable price
on July 30, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] These are great hearing aids. I have worn expensive hearing aids for years and these match or exceed the quality with the exception of Bluetooth compatibility. You do have to turn them off to charge which is another step for me. Overall-great quality for very reasonable price.
Response from ceretoneBy CS, Customer Service, August 4, 2026
Hello Linda,
Thank you so much for your review! We're thrilled to hear that our hearing aids compare so well with the more expensive devices you've worn over the years. It's especially rewarding to know that you found the sound quality to meet or even exceed your expectations while offering great value. We also appreciate your honest feedback regarding Bluetooth compatibility and the extra step of turning the hearing aids off before charging. We'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're thrilled to hear that our hearing aids compare so well with the more expensive devices you've worn over the years. It's especially rewarding to know that you found the sound quality to meet or even exceed your expectations while offering great value. We also appreciate your honest feedback regarding Bluetooth compatibility and the extra step of turning the hearing aids off before charging. We'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Simple hearing aid
on July 29, 2026
Posted by: DebboraW
[This review was collected as part of a promotion.] These are simple hearing aids. There’s no app for them where you can keep track of the battery level or make any adjustments. They amplify sound and that’s it.
Written by a customer while visiting ceretone
Customer Rating
5
Great super.comhappy
on July 28, 2026
Posted by: KimK
[This review was collected as part of a promotion.] Very durable, easy to control, easy to connect great features, and excellent battery life easy to install and easy to clean
Love this
So happy to be able to hold a conversion and not ask people to repeat themselves
Love this
So happy to be able to hold a conversion and not ask people to repeat themselves
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Kim,
Thank you so much for your wonderful review! It's rewarding to know they've made such a positive difference by helping you enjoy conversations without having to ask people to repeat themselves. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! It's rewarding to know they've made such a positive difference by helping you enjoy conversations without having to ask people to repeat themselves. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Not too bad for OTC hearing product
on July 28, 2026
Posted by: GailB
[This review was collected as part of a promotion.] Received these OTC Ceretone behind the ear hearing aids in exchange for my honest opinion. The charging case is nice especially if you travel a lot. The sound quality was quite clear. They are made for mild to moderate hearing loss. I didn’t like the buttons, which were more like levers. Whenever I tucked my hair behind my ear I kept changing the settings. I also didn’t appreciate that the volume and noise settings share the same lever. Overall they are inexpensive and work fairly well.
Response from ceretoneBy CS, Customer Service, August 3, 2026
Hello Gail,
Thank you for taking the time to share your honest review! We're glad to hear that you enjoyed the clear sound quality and found the portable charging case convenient, especially for travel. We truly appreciate your feedback regarding the control buttons and how they can be accidentally adjusted when tucking your hair behind your ear. Your comments about the shared volume and program controls are also very helpful, and we'll be sure to pass them along to our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest review! We're glad to hear that you enjoyed the clear sound quality and found the portable charging case convenient, especially for travel. We truly appreciate your feedback regarding the control buttons and how they can be accidentally adjusted when tucking your hair behind your ear. Your comments about the shared volume and program controls are also very helpful, and we'll be sure to pass them along to our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
1
These came not working and wont charge
on July 27, 2026
Posted by: MelanieH
[This review was collected as part of a promotion.] I really wished these came Working but they didnt not much I can say about them the dont charge and they dont come on. They do have different sizes for the adapters to go in ear they aren't too heavy and feel light on ear I recieved this free complimentary product in exchange for my honest review they do not work . i was sad these wont Work
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Melanie,
Thank you for taking the time to share your feedback. We're very sorry to hear that your hearing aids did not work out of the box. That's certainly not the experience we want any of our customers to have We appreciate your comments about the lightweight design and the included ear tip sizes, even though you weren't able to use the hearing aids as intended. Your feedback is important to us. If you haven't already, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We're very sorry to hear that your hearing aids did not work out of the box. That's certainly not the experience we want any of our customers to have We appreciate your comments about the lightweight design and the included ear tip sizes, even though you weren't able to use the hearing aids as intended. Your feedback is important to us. If you haven't already, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Absolutely perfect for the elder was very difficult with situations like this
on July 26, 2026
Posted by: AngieH
[This review was collected as part of a promotion.] These are very lightweight, perfect for elder who really hates things on their ears. My mother has no issues. She doesn’t even remember that they’re on. She hears perfectly. We used to have to scream very easily to take care of and handle and manage. Absolutely wonderful.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Angie,
Thank you so much for your wonderful review! We're delighted to hear that your mother is enjoying her hearing aids. It's especially rewarding to know that they're so lightweight and comfortable that she hardly notices she's wearing them, while still providing the clear hearing she needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that your mother is enjoying her hearing aids. It's especially rewarding to know that they're so lightweight and comfortable that she hardly notices she's wearing them, while still providing the clear hearing she needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone