Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.7
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
116
4 Stars
30
3 Stars
4
2 Stars
1
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
Nice hearing aid
on July 14, 2026
Posted by: LindaG
[This review was collected as part of a promotion.] The instructions are easy to understand. The storage box is really nice. They fit nicely behind the ear. Now people won’t have to talk so loud. I’ll hear them nicely
Response from ceretoneBy CS, Customer Service, July 14, 2026
Hello Linda,
Thank you so much for your kind review! We're delighted to hear that you found the instructions easy to follow, that you like the charging case, and that the hearing aids fit comfortably behind your ears. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind review! We're delighted to hear that you found the instructions easy to follow, that you like the charging case, and that the hearing aids fit comfortably behind your ears. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The Ceretone hearing aids provide a low cost effective way to improve hearing
on July 14, 2026
Posted by: StuC
[This review was collected as part of a promotion.] CE-D12BT
I have been wearing hearing aids for the past three years. I'm in a unique position to compare the Ceretone Hearing Aids Model CE-D12BT to the Oticon Zircon 2 miniRITE hearing aids that I currently use. To be fair, this isn't an "apples to apples" comparison because the Ceretone hearing aids retail for approximately one-fifth the cost of the Oticons. Still, many people considering hearing aids for the first time may find this comparison helpful. In all honesty, if my Medicare Advantage plan didn't cover the cost of my Oticons, I'd be looking at lower-cost alternatives myself.
I have been wearing hearing aids for the past three years. I'm in a unique position to compare the Ceretone Hearing Aids Model CE-D12BT to the Oticon Zircon 2 miniRITE hearing aids that I currently use. To be fair, this isn't an "apples to apples" comparison because the Ceretone hearing aids retail for approximately one-fifth the cost of the Oticons. Still, many people considering hearing aids for the first time may find this comparison helpful. In all honesty, if my Medicare Advantage plan didn't cover the cost of my Oticons, I'd be looking at lower-cost alternatives myself.
The Ceretone hearing aids can be purchased over the counter without requiring an examination and hearing test by an audiologist. The Oticons do require an audiologist, who determines your level of hearing loss during testing. The Oticons are then programmed specifically for your hearing needs, while the Ceretones are not. Both hearing aids offer multiple listening programs for different environments. The Ceretones include Normal, Restaurant, Outdoor, and Music modes.
Besides the charging base, which also serves as a storage case, the Ceretones include a charging cable, three sizes of eartips, a cleaning tool, and a user manual. I was impressed by the amount of documentation provided. In addition to the detailed user manual, there is a Quick Start Guide and another guide that explains the adjustment period and offers helpful tips for new users.
The documentation notes that some patience is required when first wearing hearing aids, and that's true of expensive prescription models as well. Ceretone suggests an adjustment period of one to three months. Not only do you become accustomed to the feel of the hearing aids, but your brain gradually learns to process sounds differently. With my Oticons, everything sounded natural after about two weeks of daily use.
The Ceretones arrived nearly fully charged. Within minutes, the LED lights on the charging case turned green, indicating they were fully charged. The hearing aids themselves were only slightly larger than my Oticons and felt equally comfortable in my ears. They include retention wires that fit into the bowl of the ear to help keep them securely in place. Three sizes of eartips are included, and the Quick Start Guide notes that using the wrong size can cause whistling or feedback.
The Ceretones arrived nearly fully charged. Within minutes, the LED lights on the charging case turned green, indicating they were fully charged. The hearing aids themselves were only slightly larger than my Oticons and felt equally comfortable in my ears. They include retention wires that fit into the bowl of the ear to help keep them securely in place. Three sizes of eartips are included, and the Quick Start Guide notes that using the wrong size can cause whistling or feedback.
Now for the most important comparison: performance. For a hearing aid that costs a fraction of what prescription models do, I found the Ceretones to be a respectable alternative. Although I only tested them for several hours, I felt that was enough to compare their basic sound quality and comfort because I've already been wearing hearing aids daily for the past three years. Speech was clear and easy to understand in quiet surroundings, and they amplified sounds naturally without being harsh. Like most over-the-counter hearing aids, they didn't separate speech from background noise quite as effectively as my Oticons, especially in noisier environments, but I expected that given the price difference. Comfort was excellent, and I experienced no issues with fit during my testing.
Overall, I think the Ceretone hearing aids offer very good value for the money. They don't provide the level of personalization or refinement that comes with professionally fitted prescription hearing aids, but they also cost only about one-fifth as much. If prescription hearing aids are beyond your budget, I believe these are a worthwhile option that can provide meaningful improvement in hearing for many users.
The Ceretones definitely provided sound amplification good enough to improve my hearing. Not surprisingly, the sound wasn’t as good as what I experienced with the Oticons, but it was a reasonable improvement to my hearing.
I liked the controls on the Ceretones. It’s all done manually with one tiny lever you push either up or down to control volume and programs. With the Oticons, I found it difficult to change things manually on them, so any adjustments I make I do through an app. The Oticons have a Bluetooth capability, which the Ceretones lack. Besides, using them as hearing aids, once you set up the Bluetooth connection, anything sounds coming from your cell phone are directed to the hearing aids, such as music, phone calls, or sound tracks.
I liked the controls on the Ceretones. It’s all done manually with one tiny lever you push either up or down to control volume and programs. With the Oticons, I found it difficult to change things manually on them, so any adjustments I make I do through an app. The Oticons have a Bluetooth capability, which the Ceretones lack. Besides, using them as hearing aids, once you set up the Bluetooth connection, anything sounds coming from your cell phone are directed to the hearing aids, such as music, phone calls, or sound tracks.
In summation, I think the Ceretones are a good, relatively inexpensive way to improve your hearing. For the low cost, they are easy to use, and improve hearing. Are they as good as the expensive hearing aids? No, but they are a decent alternative if your health insurance doesn’t cover the cost of the better ones and you just can’t afford them.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Stu,
Thank you for taking the time to share such a thoughtful and balanced review! We truly appreciate your detailed comparison and your honest feedback. We're delighted to hear that you found the Ceretone hearing aids comfortable, easy to use, and a great value for the price. Your insights will be incredibly helpful to others considering OTC hearing aids. Thank you for choosing Ceretone and for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a thoughtful and balanced review! We truly appreciate your detailed comparison and your honest feedback. We're delighted to hear that you found the Ceretone hearing aids comfortable, easy to use, and a great value for the price. Your insights will be incredibly helpful to others considering OTC hearing aids. Thank you for choosing Ceretone and for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Realmente good for people that have problems hearing.
on July 13, 2026
Posted by: AdaS
[This review was collected as part of a promotion.] I've had a great experience with the Ceretone Solid behind-the-ear hearing aid. It has a comfortable, lightweight design and feels durable for everyday use. The sound performance is clear and reliable, making conversations much easier. Maintenance is simple, and the battery lasts a long time. Overall, it's a dependable hearing aid that offers great value and convenience.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Ada,
Thank you so much for your thoughtful review! We're delighted to hear that you've had such a great experience with the Solid hearing aid. It's wonderful to know that you find it comfortable, lightweight, durable, and easy to maintain, and that the clear, reliable sound has made conversations easier for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that you've had such a great experience with the Solid hearing aid. It's wonderful to know that you find it comfortable, lightweight, durable, and easy to maintain, and that the clear, reliable sound has made conversations easier for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
They are an excellent option.
on July 13, 2026
Posted by: AimeR
[This review was collected as part of a promotion.] I am extremely pleased and satisfied with my headphones. They are easy to use, the volume is just right, I can easily handle and clean them, they don't interfere with each other, and they connect perfectly.
Response from ceretoneBy CS, Customer Service, July 14, 2026
Hello Aime,
Thank you so much for your wonderful review! We're delighted to hear that you're extremely pleased with your hearing aids and that they've been easy to use, comfortable to handle and clean, and that the volume have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're extremely pleased with your hearing aids and that they've been easy to use, comfortable to handle and clean, and that the volume have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Hearing Device!
on July 13, 2026
Posted by: RoseanneG
[This review was collected as part of a promotion.] Perfect for my husband who has selective hearing. No more more yelling into his ears through a funnel just to get him to take the trash out. This product works great and the battery lasts a long time. These hearing aids are easy to clean, and easy to use. I tried them myself to see how clear they are as I do not have selective hearing and found them to be very clear. My husband can no longer ask me if i made al his stew when all i asked was how are you?
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Roseanne,
Thank you so much for your wonderful and humorous review! We're thrilled to hear that the hearing aids have made such a positive difference for your husband. We're so happy to hear that our hearing aids are helping improve everyday conversations in your home! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful and humorous review! We're thrilled to hear that the hearing aids have made such a positive difference for your husband. We're so happy to hear that our hearing aids are helping improve everyday conversations in your home! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy-to-use hearing aid!
on July 13, 2026
Posted by: TammyR
[This review was collected as part of a promotion.] I was pleasantly surprised by how easy the OTC hearing aid was to use. All I had to do was place it in my ear, and I could immediately hear so much better. It was comfortable to wear, and the improvement in my hearing was noticeable right away. I’m very happy with how well it works and would definitely recommend it to anyone looking for an easy-to-use hearing aid.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Tammy,
Thank you so much for your wonderful review! We're delighted to hear that your experience with our hearing aids has been so positive. It's great to know that they were easy to use right out of the box, comfortable to wear, and that you noticed an immediate improvement in your hearing. Your recommendation means a great deal to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that your experience with our hearing aids has been so positive. It's great to know that they were easy to use right out of the box, comfortable to wear, and that you noticed an immediate improvement in your hearing. Your recommendation means a great deal to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Such great clairity
on July 13, 2026
Posted by: MaryY
[This review was collected as part of a promotion.] WOW I can finally hear, received these items today and I am impressed. They are small but the clairity is great,they have different size tips for different size people. It seems to cancel out background noises which is also a plus+. I haven't had to do any maintenance yet but they come with a tool to clean them. I wore them for a few hours and they didn't fall out like my last pair. If you need hearing aids these are the ones to get.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Mary,
Thank you so much for your review! We're thrilled to hear that you're already enjoying such a positive experience with your new hearing aids. It's wonderful to know that you're impressed with the sound clarity, comfortable fit, and background noise reduction, and that the different ear tip sizes helped you find a secure fit that stays in place. Your recommendation means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're thrilled to hear that you're already enjoying such a positive experience with your new hearing aids. It's wonderful to know that you're impressed with the sound clarity, comfortable fit, and background noise reduction, and that the different ear tip sizes helped you find a secure fit that stays in place. Your recommendation means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
AMAZING
on July 13, 2026
Posted by: YvonneA
[This review was collected as part of a promotion.] The Ceretone OTC hearing Aids comes in a beautiful box it pairs and charges easy. Long lasting battery. Maintenance is easy too. A must have in your ears.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Yvonne,
Thank you so much for your review! We're delighted to hear that you're enjoying your Ceretone hearing aids. Your recommendation mean a great deal to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you're enjoying your Ceretone hearing aids. Your recommendation mean a great deal to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone