Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Affordable
on August 10, 2026
Posted by: AnnH
[This review was collected as part of a promotion.] These were nice, love how you can charge them and not have to use a small battery. However, I wish that you could program it through your phone. If you wear glasses they’re not real comfortable. They’re nice size, lightweight and comes in that great portable charger, which will light up when fully charged. It’s not real easy to control the volume. Since you have to press on the back,can make it rather difficult.
Response from ceretoneBy CS, Customer Service, August 13, 2026
Hello Ann,
Thank you for taking the time to share your feedback! We're glad to hear you like the rechargeable design, lightweight size, and portable charging case.
We also appreciate your comments regarding app control, comfort when wearing glasses, and the volume adjustment. Feedback like yours is very helpful as we continue working to improve the overall experience and design of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're glad to hear you like the rechargeable design, lightweight size, and portable charging case.
We also appreciate your comments regarding app control, comfort when wearing glasses, and the volume adjustment. Feedback like yours is very helpful as we continue working to improve the overall experience and design of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Exellent product
on August 9, 2026
Posted by: AnisabelL
[This review was collected as part of a promotion.] Exellent hearing aids for people with hearing loss; with them, you can hear even the neighbor's dog bar king, talk to everyone , and hear what people say to you no matter now quietty they speark .Great quality-I give them a 10 aut of 10.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Anisabel,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Ceretone hearing aids and that they've made such a positive difference in your daily life. We're especially grateful for your 10 out of 10 rating and your kind words about the quality of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Ceretone hearing aids and that they've made such a positive difference in your daily life. We're especially grateful for your 10 out of 10 rating and your kind words about the quality of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Work great!
on August 9, 2026
Posted by: CarmenF
[This review was collected as part of a promotion.] The ceretone rechargeable hearing aids are great! They stay charged for a couple days before needing recharged, the sound is wonderful! They block out the background noise, I love them! Great design, They fit down in the ear great, no issues with these!
Response from ceretoneBy CS, Customer Service, August 11, 2026
Hello Carmen,
Thank you so much for your review! We're delighted that the comfortable fit and discreet in-ear design have worked so well for you.
Your kind words mean a lot to our team! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted that the comfortable fit and discreet in-ear design have worked so well for you.
Your kind words mean a lot to our team! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Love the charger!
on August 7, 2026
Posted by: JeanaF
[This review was collected as part of a promotion.] Ceretone's Solid behind ear hearing aids are suitable quality. They provide a crisp, clear sound and I LOVE the charger! They charge quickly. No more changing batteries!
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Jeana,
Thank you so much for your review! It's great to know that you're happy with the clear, crisp sound quality and that the rechargeable design has made your experience even more convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's great to know that you're happy with the clear, crisp sound quality and that the rechargeable design has made your experience even more convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Decent quality
on August 7, 2026
Posted by: LionelP
[This review was collected as part of a promotion.] These did a decent job of amplifying sounds but they were not very comfortable to wear. I also wish they were more compatible with my phone. I would recommend them for someone that didn’t quite need prescription ones.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Lionel,
Thank you for taking the time to share your honest feedback. We're glad to hear that they helped amplify sounds and that you feel they can be a good option for someone who doesn't yet need prescription hearing aids. We're sorry to hear that you found them uncomfortable to wear. Comfort can often be improved by trying different ear tip sizes, as finding the right fit can make a significant difference. We also appreciate your comments about phone compatibility, and we'll be sure to share your feedback with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We're glad to hear that they helped amplify sounds and that you feel they can be a good option for someone who doesn't yet need prescription hearing aids. We're sorry to hear that you found them uncomfortable to wear. Comfort can often be improved by trying different ear tip sizes, as finding the right fit can make a significant difference. We also appreciate your comments about phone compatibility, and we'll be sure to share your feedback with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable
on August 5, 2026
Posted by: MariluD
[This review was collected as part of a promotion.] Solís behind are (Ceretone) Dirable, comfortable hearing aids with seamless Connecticut y and longlasting baterry. Reliable, easy to use, and great for daily wear.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello,
Thank you so much for your review! It's great to know that the long-lasting battery life and reliable performance have made them a great choice for your everyday hearing needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's great to know that the long-lasting battery life and reliable performance have made them a great choice for your everyday hearing needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Hearing more, living more
on August 5, 2026
Posted by: LucreciaG
[This review was collected as part of a promotion.] I missed so many Words
Now, I collect them like treasures.
Thank you for the birds in the morning
Thank you for the night talks
Thank you for the sounds
And I’m just getting started
Now, I collect them like treasures.
Thank you for the birds in the morning
Thank you for the night talks
Thank you for the sounds
And I’m just getting started
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Lucrecia,
Thank you so much for sharing such a beautiful and heartfelt review. Hearing that you're rediscovering the sounds you've been missing: from the birds singing in the morning to meaningful conversations at night, is exactly why we do what we do. We love your perspective of collecting those moments "like treasures." We're honored to be a part of your hearing journey! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a beautiful and heartfelt review. Hearing that you're rediscovering the sounds you've been missing: from the birds singing in the morning to meaningful conversations at night, is exactly why we do what we do. We love your perspective of collecting those moments "like treasures." We're honored to be a part of your hearing journey! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Steadily improved my hearing in just three weeks.
on August 5, 2026
Posted by: TimothyB
[This review was collected as part of a promotion.] I was pleasantly surprised by the small size, lightweight and almost invisible appearance of this hearing aid. I studied the instructions and well written user manual. That preparation greatly enhanced my understanding and expectations.
Over the course of three weeks I learned how to use the various features while my brain adapted to new and rich sounds. Gradually my brain relearned sounds I had not heard for decades. In time and with the help of
settings for different sound environments I could hear mixed conversations even with background noise.
The behind the ear unit is reliable and durable. I dropped it a few times and it still works fine. They charge quickly too. I experimented with different size tips to eliminate whistling. That worked fine and the tips are easy to switch.
Overall I am impressed and happy with this hearing aid. It exceeded my expectations. I highly recommend trying a pair.
Over the course of three weeks I learned how to use the various features while my brain adapted to new and rich sounds. Gradually my brain relearned sounds I had not heard for decades. In time and with the help of
settings for different sound environments I could hear mixed conversations even with background noise.
The behind the ear unit is reliable and durable. I dropped it a few times and it still works fine. They charge quickly too. I experimented with different size tips to eliminate whistling. That worked fine and the tips are easy to switch.
Overall I am impressed and happy with this hearing aid. It exceeded my expectations. I highly recommend trying a pair.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Timothy,
Thank you so much for your review! It's wonderful to know that you found the hearing aids lightweight, discreet, and comfortable, and that the user manual helped you get started with confidence. We're especially glad you mentioned giving yourself time to adjust. Hearing aids often require an adjustment period as the brain relearns sounds it hasn't heard in a long time, and it's encouraging to hear how, over the course of a few weeks, you began enjoying richer sounds and clearer conversations, even in environments with background noise. Thank you for your kind recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's wonderful to know that you found the hearing aids lightweight, discreet, and comfortable, and that the user manual helped you get started with confidence. We're especially glad you mentioned giving yourself time to adjust. Hearing aids often require an adjustment period as the brain relearns sounds it hasn't heard in a long time, and it's encouraging to hear how, over the course of a few weeks, you began enjoying richer sounds and clearer conversations, even in environments with background noise. Thank you for your kind recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone