Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
3
Very basic hearing aids
on August 22, 2026
Posted by: DavidB
[This review was collected as part of a promotion.] These hearing aids are rather basic. I have a significant hearing loss in the right ear and a mild loss in the left, so I thought it might be worth trying two hearing aids at different settings. There are six volume settings and they’re easy to adjust, which is a plus.
I know I need to give it some time, but without the ability to customize the settings in my weaker ear for greater response at certain frequencies, I don’t have high expectations that this set will be of great benefit.
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello David,
Thank you for taking the time to share your feedback. We understand that hearing loss can vary significantly between ears, and we appreciate you giving the Ceretone hearing aids a try. We’re glad to hear that you found the six volume levels easy to adjust. We also understand your concern about having more individualized frequency adjustments, especially when one ear has significantly greater hearing loss than the other. Your feedback is very valuable to us as we continue working to improve our products and provide features that better accommodate different hearing needs. We hope that with some adjustment time, you’re still able to find settings that provide you with some benefit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We understand that hearing loss can vary significantly between ears, and we appreciate you giving the Ceretone hearing aids a try. We’re glad to hear that you found the six volume levels easy to adjust. We also understand your concern about having more individualized frequency adjustments, especially when one ear has significantly greater hearing loss than the other. Your feedback is very valuable to us as we continue working to improve our products and provide features that better accommodate different hearing needs. We hope that with some adjustment time, you’re still able to find settings that provide you with some benefit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Patience is key in these life changers
on August 19, 2026
Posted by: KathleenD
[This review was collected as part of a promotion.] Thank you, Influencer and Ceratone, for sending these complimentary pairs of OTC Hearing Aids for testing and review purposes.
These are the first hearing aids my husband has tried. That being said, we really read and paid close attention to the directions.
It can take one to three months to completely get used to wearing these. Patience is key! They came in their own chargeable box. They also came with cleaning accessories, a charging cord, and even different-sized ear tips. These can't be fast charged, but they charge pretty fast and hold a charge for a long time. They're even color-coded so you know which one
goes with which ear. Putting them on and in was very easy. We doublechecked and, on one try, they were on properly. We did change the tips right after for the right fit. What I really like is that it's not just raising the level of sound; it has a feature to pick 4 different kinds of sounds. They have regular, restaurant, outdoor, and music! From there, you adjust the level of sound to fit the situation. He says that they are very comfortable to wear physically. He is still getting used to them. You have to go slowly as you're learning to hear a different way, not the same way. We're up to about 4 hours from 1 hour. A big thing, in the instructions that is needed to follow, is definitely patience. You aren't going to put these on and go for the day, equilibrium is involved, because of the new way you're learning to hear. Once you start to learn, it goes faster, but still be careful. We are over the moon happy! Even being up to 4 hours is fabulous! We are really looking forward to when he can wear them longer and wherever he wants! I would most definitely recommend these to anyone hard of hearing!
goes with which ear. Putting them on and in was very easy. We doublechecked and, on one try, they were on properly. We did change the tips right after for the right fit. What I really like is that it's not just raising the level of sound; it has a feature to pick 4 different kinds of sounds. They have regular, restaurant, outdoor, and music! From there, you adjust the level of sound to fit the situation. He says that they are very comfortable to wear physically. He is still getting used to them. You have to go slowly as you're learning to hear a different way, not the same way. We're up to about 4 hours from 1 hour. A big thing, in the instructions that is needed to follow, is definitely patience. You aren't going to put these on and go for the day, equilibrium is involved, because of the new way you're learning to hear. Once you start to learn, it goes faster, but still be careful. We are over the moon happy! Even being up to 4 hours is fabulous! We are really looking forward to when he can wear them longer and wherever he wants! I would most definitely recommend these to anyone hard of hearing!
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Kathleen,
Thank you so much for this incredibly thoughtful review! We’re thrilled to hear that your husband is having such a positive experience with his first pair of hearing aids. We especially appreciate you highlighting the importance of patience and gradually increasing wear time. Adjusting to amplified sound can take time, and it’s wonderful to hear that he has progressed from about an hour to four hours of comfortable use. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for this incredibly thoughtful review! We’re thrilled to hear that your husband is having such a positive experience with his first pair of hearing aids. We especially appreciate you highlighting the importance of patience and gradually increasing wear time. Adjusting to amplified sound can take time, and it’s wonderful to hear that he has progressed from about an hour to four hours of comfortable use. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Rechargeable and comfortable
on August 19, 2026
Posted by: SueM
[This review was collected as part of a promotion.] These hearing aids are great! Especially the fact that they are rechargeable! And they charged up quick. They fit perfectly and I could definitely hear an improvement especially with speech!
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Sue,
Thank you so much for your review! It’s great to know that you noticed an improvement in speech clarity. We truly appreciate you taking the time to share your experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It’s great to know that you noticed an improvement in speech clarity. We truly appreciate you taking the time to share your experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Great OTC option but beware if first pair of hearing aids
on August 19, 2026
Posted by: AnneMarieM
[This review was collected as part of a promotion.] Love the rechargeable feature of this OTC hearing aid. It comes with different sized ear tips to adjust the right fit for your ears. I was able to hear clearly, actually way too clearly at first as everything was super loud even though I had them on the lowest volume setting, but eventually I got used to the loudness. I enjoy this color because it does match with my skin tone. They were bigger in size than what I’m used too sharing space with my glasses behind my ear. For an OTC back up pair of hearing aids, these are a solid choice and I do wear them for playing sports instead of my prescription pair due to excessive sweat. Highly recommend but if you’ve never worn hearing aids ever, this might be too loud and recommend wearing them for shorter amounts at first to adjust.
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello AnneMarie,
Thank you so much for sharing such a detailed review! We appreciate your helpful feedback about the adjustment period. It can take some time for new hearing aid users to become accustomed to amplified sounds, so gradually increasing wear time is a great approach. We’re also happy to hear that the hearing aids have worked well as a backup pair for sports and that you like the color! Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a detailed review! We appreciate your helpful feedback about the adjustment period. It can take some time for new hearing aid users to become accustomed to amplified sounds, so gradually increasing wear time is a great approach. We’re also happy to hear that the hearing aids have worked well as a backup pair for sports and that you like the color! Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good
on August 18, 2026
Posted by: DianeM
[This review was collected as part of a promotion.] Takes a little to get used to and have to have them fitted works great but needs to be changed the batteries a little more than I like and comfortable
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Diane,
Thank you for sharing your experience! We’re glad to hear that the hearing aids became comfortable and worked well for you once you found the right fit. It’s completely normal for there to be an adjustment period when getting used to hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that the hearing aids became comfortable and worked well for you once you found the right fit. It’s completely normal for there to be an adjustment period when getting used to hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Good clarity once dialed in
on August 17, 2026
Posted by: JeffreyD
[This review was collected as part of a promotion.] Easy to charge since it uses a USB C plug like everything else does now. Battery has been decent,
I’ve been able to use them all day at the office and at home until bedtime. Once they are dialed in the clarity is nice and crisp and there is no feedback unless you cup your ear.
Sound and clarity are good, I don’t have to crank the TV or ask my wife to repeat what she said two or three times to make sure I’m not walking into a trap. I should get her a set as well, but that’s a different review.
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Jeffrey,
Thank you for the great review! It’s wonderful to know that once adjusted, the hearing aids are helping you hear the TV and conversations more clearly without constantly asking your wife to repeat herself! We’re happy to hear the hearing aids are making everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for the great review! It’s wonderful to know that once adjusted, the hearing aids are helping you hear the TV and conversations more clearly without constantly asking your wife to repeat herself! We’re happy to hear the hearing aids are making everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Cost-effective Alternative to Prescription Hearing Aids
on August 17, 2026
Posted by: KerryT
[This review was collected as part of a promotion.] The Ceretone OTC Model CE-D12BT behind-the-ear hearing aids are a cost-effective alternative to prescription hearing aids (I’ve worn prescription hearing aids over 10 years.). These OTC aids provide decent sound quality, allow you to adjust volume, and provide four listening modes (Normal, Restaurant, Outdoor, and Music). Easy on/off control and adjustments on the body of the aids. The package includes different size eartips, a cleaning tool, charging unit with cable, and a Quick Start guide and pamphlet explaining the process of adjusting to your new OTC aids over time. The sound quality was very good. When wearing, the thickness of the body irritated me, especially when I was using my cell phone. I did not like the ear tube sticking out from the side of my ear. There is no phone app for any adjustments. These have a 20-hour battery life and take about 2.5 hours to charge completely. You can contact Ceretone directly for any product-related issues, or to order replacement parts. These OTC aids will be a good back-up to my professional hearing aids.
Response from ceretoneBy CS, Customer Service, August 19, 2026
Hello Kerry,
Thank you for taking the time to share such a thoughtful review. We're glad to hear that you found the sound quality very good and appreciated the adjustable volume, listening modes, easy controls, and included accessories. We also appreciate your honest feedback about the behind-the-ear design, ear tube, and phone use. It's especially valuable to hear your perspective as someone with over 10 years of experience wearing prescription hearing aids. Your feedback will help us continue improving the design and overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a thoughtful review. We're glad to hear that you found the sound quality very good and appreciated the adjustable volume, listening modes, easy controls, and included accessories. We also appreciate your honest feedback about the behind-the-ear design, ear tube, and phone use. It's especially valuable to hear your perspective as someone with over 10 years of experience wearing prescription hearing aids. Your feedback will help us continue improving the design and overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Good clear hearing
on August 15, 2026
Posted by: RoxannK
[This review was collected as part of a promotion.] My husband tried these and said they worked excellent. He could not believe how much he was missing. There was no noise while wearing them. The size was perfect for his ear and the batteries lasted for about 24 hours. He did charge them every night.
Response from ceretoneBy CS, Customer Service, August 18, 2026
Hello Roxann,
Thank you so much for sharing your husband's experience! We're thrilled to hear that the hearing aids worked so well for him and helped him notice sounds he had been missing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your husband's experience! We're thrilled to hear that the hearing aids worked so well for him and helped him notice sounds he had been missing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone