Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
Good clarity once dialed in
on August 17, 2026
Posted by: JeffreyD
[This review was collected as part of a promotion.] Easy to charge since it uses a USB C plug like everything else does now. Battery has been decent,
I’ve been able to use them all day at the office and at home until bedtime. Once they are dialed in the clarity is nice and crisp and there is no feedback unless you cup your ear.
Sound and clarity are good, I don’t have to crank the TV or ask my wife to repeat what she said two or three times to make sure I’m not walking into a trap. I should get her a set as well, but that’s a different review.
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Jeffrey,
Thank you for the great review! It’s wonderful to know that once adjusted, the hearing aids are helping you hear the TV and conversations more clearly without constantly asking your wife to repeat herself! We’re happy to hear the hearing aids are making everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for the great review! It’s wonderful to know that once adjusted, the hearing aids are helping you hear the TV and conversations more clearly without constantly asking your wife to repeat herself! We’re happy to hear the hearing aids are making everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Cost-effective Alternative to Prescription Hearing Aids
on August 17, 2026
Posted by: KerryT
[This review was collected as part of a promotion.] The Ceretone OTC Model CE-D12BT behind-the-ear hearing aids are a cost-effective alternative to prescription hearing aids (I’ve worn prescription hearing aids over 10 years.). These OTC aids provide decent sound quality, allow you to adjust volume, and provide four listening modes (Normal, Restaurant, Outdoor, and Music). Easy on/off control and adjustments on the body of the aids. The package includes different size eartips, a cleaning tool, charging unit with cable, and a Quick Start guide and pamphlet explaining the process of adjusting to your new OTC aids over time. The sound quality was very good. When wearing, the thickness of the body irritated me, especially when I was using my cell phone. I did not like the ear tube sticking out from the side of my ear. There is no phone app for any adjustments. These have a 20-hour battery life and take about 2.5 hours to charge completely. You can contact Ceretone directly for any product-related issues, or to order replacement parts. These OTC aids will be a good back-up to my professional hearing aids.
Response from ceretoneBy CS, Customer Service, August 19, 2026
Hello Kerry,
Thank you for taking the time to share such a thoughtful review. We're glad to hear that you found the sound quality very good and appreciated the adjustable volume, listening modes, easy controls, and included accessories. We also appreciate your honest feedback about the behind-the-ear design, ear tube, and phone use. It's especially valuable to hear your perspective as someone with over 10 years of experience wearing prescription hearing aids. Your feedback will help us continue improving the design and overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a thoughtful review. We're glad to hear that you found the sound quality very good and appreciated the adjustable volume, listening modes, easy controls, and included accessories. We also appreciate your honest feedback about the behind-the-ear design, ear tube, and phone use. It's especially valuable to hear your perspective as someone with over 10 years of experience wearing prescription hearing aids. Your feedback will help us continue improving the design and overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Good clear hearing
on August 15, 2026
Posted by: RoxannK
[This review was collected as part of a promotion.] My husband tried these and said they worked excellent. He could not believe how much he was missing. There was no noise while wearing them. The size was perfect for his ear and the batteries lasted for about 24 hours. He did charge them every night.
Response from ceretoneBy CS, Customer Service, August 18, 2026
Hello Roxann,
Thank you so much for sharing your husband's experience! We're thrilled to hear that the hearing aids worked so well for him and helped him notice sounds he had been missing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your husband's experience! We're thrilled to hear that the hearing aids worked so well for him and helped him notice sounds he had been missing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easiest to use and very affordable.
on August 15, 2026
Posted by: SuzanneB
[This review was collected as part of a promotion.] These Ceretone hearing aids are one of the best I have ever used.They fit so comfortably that I forgot I was wearing them. I especially like the fact that I can do all adjustments while I am wearing them. While some have to be removed from the ear to adjust volume.. I can also adjust to different environments easily. They connect easily to charge. But I think the thing that I like most is being able to use different size earbuds. I have had ear canal reconstruction so I have one canal larger than the other.so I used a small and a medium and they fit pretty which cancels outside noise. I highly recommend this product. Oh and it is also not noticable,my husband didn't even know that I was wearing them.Perfect.
Response from ceretoneBy CS, Customer Service, August 18, 2026
Hello Suzanne,
Thank you so much for sharing such a wonderful review! We're thrilled to hear that the Ceretone hearing aids are so comfortable that you can forget you're wearing them. We're honored to hear that you consider them one of the best hearing aids you've used and truly appreciate your recommendation. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a wonderful review! We're thrilled to hear that the Ceretone hearing aids are so comfortable that you can forget you're wearing them. We're honored to hear that you consider them one of the best hearing aids you've used and truly appreciate your recommendation. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Its use daily and control.0
on August 14, 2026
Posted by: MarianelaH
[This review was collected as part of a promotion.] They’re really helpful for my hearing. Easy to turn on and to charge. It’s very comfortable, portable, and light. The battery lasts more than 12 hours and the volume is very good.
Response from ceretoneBy CS, Customer Service, August 17, 2026
Hello Marianela,
Thank you for sharing your experience! We're so glad to hear that the hearing aids are helping you hear better and that you find them comfortable, lightweight, portable, and easy to charge. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We're so glad to hear that the hearing aids are helping you hear better and that you find them comfortable, lightweight, portable, and easy to charge. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
These work well
on August 12, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] Ceretone Sokid behind ear hearing aids work well. They do block other noises. You can see them a little bit but they definitely are worth trying. They came with easy instructions.
Response from ceretoneBy CS, Customer Service, August 17, 2026
Hello Nancy,
Thank you for taking the time to share your experience! We're glad to hear that your Solid hearing aids are working well for you and that the noise reduction has been helpful. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We're glad to hear that your Solid hearing aids are working well for you and that the noise reduction has been helpful. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Helped with mild to moderate hearing loss.
on August 11, 2026
Posted by: MarkM
[This review was collected as part of a promotion.] I passed these along to a friend who has mild to moderate hearing loss . I waited a while before getting the review as I wanted to give a fair amount of time to get an accurate evaluation .
She reported that they helped her very much in situations where she would struggle to follow conversations . There is a learning curve , so patience and build up use time in slow increments.
She reported the adjustments were easy to perform and the battery life was excellent . They were easy to recharge and easy to insert .
Response from ceretoneBy CS, Customer Service, August 11, 2026
Hi Mark,
Thank you so much for your thoughtful review! We're delighted to hear that your friend has had a positive experience with the Ceretone hearing aids and that they've helped her better follow conversations in situations that were previously challenging. We especially appreciate you mentioning the learning curve and the importance of gradually increasing wear time. That's excellent advice for new hearing aid users and can make a big difference as they adjust to hearing new sounds. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that your friend has had a positive experience with the Ceretone hearing aids and that they've helped her better follow conversations in situations that were previously challenging. We especially appreciate you mentioning the learning curve and the importance of gradually increasing wear time. That's excellent advice for new hearing aid users and can make a big difference as they adjust to hearing new sounds. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
For the price of these hearing aids, they are amazingly clear!
on August 10, 2026
Posted by: KevinC
[This review was collected as part of a promotion.] I got these rechargeable hearing aids to use while my prescription pair is charging, and I have been pleasantly surprised by their performance.
I found out they are significantly better than other over-the-counter options I have tried. Setup is simple. The volume
control is straightforward with clear up/down adjustment.
Operation does require me to manually switching them on/off for use and charging, but the switches are clearly visible and easy to operate.
Most importantly, I have experienced zero feedback or whistling. They work exactly as needed and have been a lifesaver when my primary hearing aids are unavailable.
These are definitely keepers.
I found out they are significantly better than other over-the-counter options I have tried. Setup is simple. The volume
control is straightforward with clear up/down adjustment.
Operation does require me to manually switching them on/off for use and charging, but the switches are clearly visible and easy to operate.
Most importantly, I have experienced zero feedback or whistling. They work exactly as needed and have been a lifesaver when my primary hearing aids are unavailable.
These are definitely keepers.
Response from ceretoneBy CS, Customer Service, August 14, 2026
Hello Kevin,
Thank you so much for your wonderful review! We're delighted to hear that our hearing aids have exceeded your expectations and have served as such a reliable backup to your prescription pair. Hearing that they've been a lifesaver when your primary hearing aids are charging truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that our hearing aids have exceeded your expectations and have served as such a reliable backup to your prescription pair. Hearing that they've been a lifesaver when your primary hearing aids are charging truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone