Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6 out of 5
4.6
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
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Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4 out of 5
4
Great addition to everyday life
on August 31, 2026
Posted by: RebeccaT
[This review was collected as part of a promotion.] I've been trying out the ceretone hearing aids, and overall, I'm really happy with them! They're easy to wear, comfortable, and convenient for every day use. My only issue is that sometimes they're a little louder than I would like them to be., but overall they're a great addition to make everyday life. Charging them is super easy. And the battery lasts for a long time.
Written by a customer while visiting ceretone
Customer Rating
3 out of 5
3
Strong amplification
on August 31, 2026
Posted by: VincentS
[This review was collected as part of a promotion.] The Ceretone hearing aids offer clear and adjustable sound quality that worked well for me without ever needing the highest setting. The devices are fairly discreet, but they do take some in getting used to, the charging case is bulkier than ideal and requires a cable instead of a built-in battery. While it doesn't offer advanced sound customization, the overall amplification is sufficient and should work fine for many users
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Great hearing aids
on August 30, 2026
Posted by: CherylH
[This review was collected as part of a promotion.] These are mire conventional hearing aids. They have great sound reception and fit snug in the ear. The hearing aids come with different sizes of ear tips and a convenient cleaning brush.
Response from ceretoneBy CS, Customer Service, September 1, 2026
Hello Cheryl,

Thank you for your wonderful review! We’re so glad to hear that you’re enjoying the great sound quality and comfortable, secure fit. We’re also happy that the different ear tip sizes and cleaning brush have been useful. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Good hearing aids, but no Bluetooth.
on August 30, 2026
Posted by: CarlaB
[This review was collected as part of a promotion.] These hearing aid are decent for the price. Instructions are simple, feel durable, and the sound is good. It quieted the ringing in my ears, and also very comfortable when wearing. I wish that I had bluetooth connection.
Response from ceretoneBy CS, Customer Service, September 1, 2026
Hello Carla,

Thank you for taking the time to share your experience! We’re glad to hear that you find the hearing aids comfortable, durable, easy to use, and that they’ve helped with the ringing in your ears. We also appreciate your feedback about Bluetooth connectivity. We understand how convenient it would be to have that feature, and we’ll be sure to share your suggestion with our product development team for consideration in future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Great economic way to hear better❣️❣️❣️
on August 25, 2026
Posted by: YaelM
[This review was collected as part of a promotion.] Ok so I am comparing this product to the hearing aid that was prescribed by my ENT. I think the magnification is amazing. Better than my prescribed one. It was truely amazing. The size of the Ceretone is a lot bigger with a wire where my original one blends a lot better and is nearly hiding.
Over all I think it is an excellent way to increase your hearing capability without paying the big bucks.
Response from ceretoneBy CS, Customer Service, August 28, 2026
Hello Yael,

Thank you so much for sharing your experience! We’re thrilled to hear that you were impressed with the amplification and found the sound magnification to be even better than your prescribed hearing aid. We also appreciate your honest feedback about the size and wire design. We understand that discretion and a low-profile fit are important considerations when choosing a hearing aid, and your feedback is very valuable to us. We’re especially glad that you found Ceretone to be an excellent and more affordable way to improve your hearing. Thank you for giving our product a try and for recommending it to others! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
OTC way to ditch hearing aide batteries
on August 25, 2026
Posted by: MandaT
[This review was collected as part of a promotion.] Charged these up and gave them a go. A lot of feedback getting them fitted, but resolved 95% of that. Love they are rechargeable to eliminate hunting down batteries all the time. Nice case and charging cable. Has the external springs I know some people don’t care for. Changing programs is easy to the setting you are in. Wish they were blue tooth for connecting to phone to listen to stuff through.
Response from ceretoneBy CS, Customer Service, August 27, 2026
Hello Manda,

Thank you for taking the time to share your experience! We’re glad to hear that you were able to resolve most of the feedback and that you’re enjoying the rechargeable design, charging case, and easy program switching. We also appreciate your feedback about the lack of Bluetooth streaming. We understand how convenient it would be to connect the hearing aids directly to your phone. We’ll be sure to pass your suggestion along to our team as we continue developing future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2 out of 5
2
Sound quality is a dealbreaker
on August 24, 2026
Posted by: LisaB
[This review was collected as part of a promotion.] Packaging: 5/5 Professional, solid product packaging. Case is easy to use and solidly built. Clear, explicit instructions on how to ease into hearing aid use. Various size ear domes allows user to find a good fit and lessen “whistling” effect. Comes with cleaning tool to keep aids clear from dirt and wax.
Settings/product performance: 1/5 Settings consist of on/off and volume increase/decrease. There is no treble/middle/bass modification or wind reduction options. Sound quality is loud and hollow. I found that more distracting than helpful and could not lower the volume sufficiently to avoid hurting my ears.
For the price, unfortunately, I would not recommend them. In my opinion, for an individual who may need hearing aids, this experience could turn them away. Tested for one month.
Response from ceretoneBy CS, Customer Service, August 28, 2026
Hello Lisa,

Thank you for taking the time to share such detailed feedback and for giving our hearing aids a full month of use. We’re glad to hear that you found the packaging well-designed, the case easy to use, and the instructions helpful. We also appreciate your comments about the variety of ear domes and the included cleaning tool. That said, we’re sorry the sound quality and available settings did not meet your expectations. We understand that finding the right volume and sound balance is especially important for comfortable everyday use. Your feedback regarding the lack of additional sound adjustments and wind reduction options is valuable, and we’ll be sure to share it with our team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Nice
on August 24, 2026
Posted by: JannineG
[This review was collected as part of a promotion.] I received Ceretone OTC Hearing Aids, for my honest opinion. I like that they are chargeable. You can change sound. I hear a little buzz. On the box they really don't say they are rechargeable, it says it on the bottom with "what is in the box".
Response from ceretoneBy CS, Customer Service, August 26, 2026
Hello Jannine,

Thank you for sharing your feedback. We’re glad to hear that you appreciate the rechargeable design and the ability to adjust the sound to your preference. Though, we’re sorry to hear that you noticed a buzzing sound. We understand how that can be distracting, and we appreciate you bringing it to our attention. We also appreciate your feedback regarding the packaging and the rechargeable feature. We’ll be sure to share this with our team, as making important product features clear and easy to find is important to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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