Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.7
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
116
4 Stars
30
3 Stars
4
2 Stars
1
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
2
Poor quality
on July 21, 2026
Posted by: CindyB
[This review was collected as part of a promotion.] I have a pair of custom aides, and these unfortunately do not compare. This is the third style from this brand that I have tested and they all sound the same. The volume is way too high even at the lowest point, leaving a painful experience. The noise is artificial which makes the sound extremely tinny. I do like the case and the fact that you can recharge the aides unlike mine which requires batteries. I appreciate the opportunity to review this item which I believe would benefit those with minimal hearing loss and one who wouldn't mind the artificial noise.
Response from ceretoneBy CS, Customer Service, July 21, 2026
Hello Cindy,
Thank you for taking the time to share your honest feedback. We appreciate you trying the Solid model and comparing them with your custom hearing aids. We understand that OTC hearing aids may not provide the same level of personalization as professionally fitted prescription devices, especially for those with more specific hearing needs. We're glad you liked the rechargeable design and charging case, and we truly appreciate your thoughtful comments. Your feedback is invaluable as we continue to improve our products. Thank you again for giving Ceretone a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We appreciate you trying the Solid model and comparing them with your custom hearing aids. We understand that OTC hearing aids may not provide the same level of personalization as professionally fitted prescription devices, especially for those with more specific hearing needs. We're glad you liked the rechargeable design and charging case, and we truly appreciate your thoughtful comments. Your feedback is invaluable as we continue to improve our products. Thank you again for giving Ceretone a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Simple to Use
on July 21, 2026
Posted by: AnneG
[This review was collected as part of a promotion.] If you are even the slightest hard of hearing, these hearing aids will be a Godsend. Over the ear style, they are adjustable as far as how loud you need them. Play with them over a few days to get the settings to how to fill your personal hearing loss needs. Comes with all you see in the picture, including the tiny cleaning brush.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Anne,
Thank you so much for your review! We're delighted to hear that the hearing aids have made such a positive difference for you. It's great that you highlighted the adjustable volume and the importance of taking a few days to fine-tune the settings to match your personal hearing needs: that's excellent advice for new users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that the hearing aids have made such a positive difference for you. It's great that you highlighted the adjustable volume and the importance of taking a few days to fine-tune the settings to match your personal hearing needs: that's excellent advice for new users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Rechargeable. No batteries to buy.
on July 20, 2026
Posted by: EllenB
[This review was collected as part of a promotion.] These are comfortable and fit well behind the ear even with eyewear. The sound is adjustable however you must reset program with every power down. Please do allow time to adjust and get use to wearing, if you have never worn hearing aids before.
Response from ceretoneBy CS, Customer Service, July 24, 2026
Hello Ellen,
Thank you for taking the time to share your experience! We're delighted to hear that the hearing aids are comfortable. You also made a great point about allowing time to adjust. For many first-time hearing aid users, there's an adaptation period while the brain gets used to hearing amplified sounds again, and your advice will certainly be helpful to others. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We're delighted to hear that the hearing aids are comfortable. You also made a great point about allowing time to adjust. For many first-time hearing aid users, there's an adaptation period while the brain gets used to hearing amplified sounds again, and your advice will certainly be helpful to others. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Amazing .
on July 19, 2026
Posted by: LuuB
[This review was collected as part of a promotion.] Ceretone Solid behind ear the design look so nice . Super easy to setup . The control sounds is amazing . Very cool for charging. It’s soft very comfortable. It’s valve money to spend for good like like this .
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Luu,
Thank you so much for your wonderful review! We're thrilled to hear that you like the behind-the-ear design and found the hearing aids easy to set up. We're especially happy to hear that you feel the hearing aids are a great value for the money. Your kind words mean a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that you like the behind-the-ear design and found the hearing aids easy to set up. We're especially happy to hear that you feel the hearing aids are a great value for the money. Your kind words mean a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Solid hearing aids
on July 19, 2026
Posted by: DianeJ
[This review was collected as part of a promotion.] These hearings aids are for mild hearing loss. I did like the light weight and fit comfortably behind the ear. They came with different size Dimes to fit your ear canal. The sound was somewhat natural. I did like the levels of volume you can control while having them in your ears. I just had difficulty adjusting to loud backgrounds and had some squealing when adjusting to a higher level. They are easy to operate and give easy instructions. I also like the long battery life.
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Diane,
Thank you for taking the time to share your experience! We're delighted to hear that you found them lightweight, comfortable to wear, and easy to operate. We also appreciate your feedback regarding the difficulty with loud background environments and the occasional squealing at higher volume levels. Feedback like yours is incredibly helpful as we continue to improve our products and the overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We're delighted to hear that you found them lightweight, comfortable to wear, and easy to operate. We also appreciate your feedback regarding the difficulty with loud background environments and the occasional squealing at higher volume levels. Feedback like yours is incredibly helpful as we continue to improve our products and the overall user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Best of the best for hearing problems .
on July 19, 2026
Posted by: ElizabethB
[This review was collected as part of a promotion.] If you have trouble hearing in loud restaurants or any loud place, then these are for you. I love them . They help me clearly hear a conversation in loud settings without problems. Easy to use and easy to wear. You need these . 100% recommended.
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Elizabeth,
Thank you so much for your amazing review! We're thrilled to hear that our hearing aids have helped you enjoy conversations in loud environments like restaurants. Knowing that they're easy to use, comfortable to wear, and making such a positive difference means a lot to us. Thank you for your kind recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your amazing review! We're thrilled to hear that our hearing aids have helped you enjoy conversations in loud environments like restaurants. Knowing that they're easy to use, comfortable to wear, and making such a positive difference means a lot to us. Thank you for your kind recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good if You Can't Afford Prescription Ones
on July 19, 2026
Posted by: LarryC
[This review was collected as part of a promotion.] I love these because they are easy to recharge. Their small design makes it hidden so others don't see me wearing them. Very light, I almost forget I'm wearing them. If I need to adjust the volume, the controls make it easy. Though, when I speak, it sounds like I'm in a small room with all the echo from my voice. Highly recommend if you don't have the money to by prescription ones.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Larry,
Thank you so much for your review! We're so glad to hear that you're enjoying the easy recharging, discreet design, lightweight comfort, and simple volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it's something some users experience while their ears and brain adjust to wearing hearing aids. Thank you for your honest feedback and for recommending Ceretone as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're so glad to hear that you're enjoying the easy recharging, discreet design, lightweight comfort, and simple volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it's something some users experience while their ears and brain adjust to wearing hearing aids. Thank you for your honest feedback and for recommending Ceretone as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to use
on July 18, 2026
Posted by: NuongM
[This review was collected as part of a promotion.] My uncle is 80 years old and has pretty severe hearing loss, I was hoping this hearing aid would make conversations easier and it really has helped. After adjusting it to the right setting, he can hear voices much more clearly and doesn’t need us to repeat ourselves as often.
The biggest advantage for him is how easy it to recharge-he just places it in the charging case and doesn’t have to handle tiny batteries. The noise reduction also help make voices easier to understand .
Overall ,It’s comfortable to wear and has made daily communication much easier.
The biggest advantage for him is how easy it to recharge-he just places it in the charging case and doesn’t have to handle tiny batteries. The noise reduction also help make voices easier to understand .
Overall ,It’s comfortable to wear and has made daily communication much easier.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Nuong,
Thank you so much for sharing your uncle's experience! We're truly happy to hear that the hearing aids have made such a positive difference in his daily conversations. Thank you for trusting Ceretone to be part of his hearing journey! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your uncle's experience! We're truly happy to hear that the hearing aids have made such a positive difference in his daily conversations. Thank you for trusting Ceretone to be part of his hearing journey! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone