Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
OTC way to ditch hearing aide batteries
on August 25, 2026
Posted by: MandaT
[This review was collected as part of a promotion.] Charged these up and gave them a go. A lot of feedback getting them fitted, but resolved 95% of that. Love they are rechargeable to eliminate hunting down batteries all the time. Nice case and charging cable. Has the external springs I know some people don’t care for. Changing programs is easy to the setting you are in. Wish they were blue tooth for connecting to phone to listen to stuff through.
Response from ceretoneBy CS, Customer Service, August 27, 2026
Hello Manda,
Thank you for taking the time to share your experience! We’re glad to hear that you were able to resolve most of the feedback and that you’re enjoying the rechargeable design, charging case, and easy program switching. We also appreciate your feedback about the lack of Bluetooth streaming. We understand how convenient it would be to connect the hearing aids directly to your phone. We’ll be sure to pass your suggestion along to our team as we continue developing future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We’re glad to hear that you were able to resolve most of the feedback and that you’re enjoying the rechargeable design, charging case, and easy program switching. We also appreciate your feedback about the lack of Bluetooth streaming. We understand how convenient it would be to connect the hearing aids directly to your phone. We’ll be sure to pass your suggestion along to our team as we continue developing future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Sound quality is a dealbreaker
on August 24, 2026
Posted by: LisaB
[This review was collected as part of a promotion.] Packaging: 5/5 Professional, solid product packaging. Case is easy to use and solidly built. Clear, explicit instructions on how to ease into hearing aid use. Various size ear domes allows user to find a good fit and lessen “whistling” effect. Comes with cleaning tool to keep aids clear from dirt and wax.
Settings/product performance: 1/5 Settings consist of on/off and volume increase/decrease. There is no treble/middle/bass modification or wind reduction options. Sound quality is loud and hollow. I found that more distracting than helpful and could not lower the volume sufficiently to avoid hurting my ears.
For the price, unfortunately, I would not recommend them. In my opinion, for an individual who may need hearing aids, this experience could turn them away. Tested for one month.
Settings/product performance: 1/5 Settings consist of on/off and volume increase/decrease. There is no treble/middle/bass modification or wind reduction options. Sound quality is loud and hollow. I found that more distracting than helpful and could not lower the volume sufficiently to avoid hurting my ears.
For the price, unfortunately, I would not recommend them. In my opinion, for an individual who may need hearing aids, this experience could turn them away. Tested for one month.
Response from ceretoneBy CS, Customer Service, August 28, 2026
Hello Lisa,
Thank you for taking the time to share such detailed feedback and for giving our hearing aids a full month of use. We’re glad to hear that you found the packaging well-designed, the case easy to use, and the instructions helpful. We also appreciate your comments about the variety of ear domes and the included cleaning tool. That said, we’re sorry the sound quality and available settings did not meet your expectations. We understand that finding the right volume and sound balance is especially important for comfortable everyday use. Your feedback regarding the lack of additional sound adjustments and wind reduction options is valuable, and we’ll be sure to share it with our team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such detailed feedback and for giving our hearing aids a full month of use. We’re glad to hear that you found the packaging well-designed, the case easy to use, and the instructions helpful. We also appreciate your comments about the variety of ear domes and the included cleaning tool. That said, we’re sorry the sound quality and available settings did not meet your expectations. We understand that finding the right volume and sound balance is especially important for comfortable everyday use. Your feedback regarding the lack of additional sound adjustments and wind reduction options is valuable, and we’ll be sure to share it with our team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Nice
on August 24, 2026
Posted by: JannineG
[This review was collected as part of a promotion.] I received Ceretone OTC Hearing Aids, for my honest opinion. I like that they are chargeable. You can change sound. I hear a little buzz. On the box they really don't say they are rechargeable, it says it on the bottom with "what is in the box".
Response from ceretoneBy CS, Customer Service, August 26, 2026
Hello Jannine,
Thank you for sharing your feedback. We’re glad to hear that you appreciate the rechargeable design and the ability to adjust the sound to your preference. Though, we’re sorry to hear that you noticed a buzzing sound. We understand how that can be distracting, and we appreciate you bringing it to our attention. We also appreciate your feedback regarding the packaging and the rechargeable feature. We’ll be sure to share this with our team, as making important product features clear and easy to find is important to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback. We’re glad to hear that you appreciate the rechargeable design and the ability to adjust the sound to your preference. Though, we’re sorry to hear that you noticed a buzzing sound. We understand how that can be distracting, and we appreciate you bringing it to our attention. We also appreciate your feedback regarding the packaging and the rechargeable feature. We’ll be sure to share this with our team, as making important product features clear and easy to find is important to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Very basic hearing aids
on August 22, 2026
Posted by: DavidB
[This review was collected as part of a promotion.] These hearing aids are rather basic. I have a significant hearing loss in the right ear and a mild loss in the left, so I thought it might be worth trying two hearing aids at different settings. There are six volume settings and they’re easy to adjust, which is a plus.
I know I need to give it some time, but without the ability to customize the settings in my weaker ear for greater response at certain frequencies, I don’t have high expectations that this set will be of great benefit.
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello David,
Thank you for taking the time to share your feedback. We understand that hearing loss can vary significantly between ears, and we appreciate you giving the Ceretone hearing aids a try. We’re glad to hear that you found the six volume levels easy to adjust. We also understand your concern about having more individualized frequency adjustments, especially when one ear has significantly greater hearing loss than the other. Your feedback is very valuable to us as we continue working to improve our products and provide features that better accommodate different hearing needs. We hope that with some adjustment time, you’re still able to find settings that provide you with some benefit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We understand that hearing loss can vary significantly between ears, and we appreciate you giving the Ceretone hearing aids a try. We’re glad to hear that you found the six volume levels easy to adjust. We also understand your concern about having more individualized frequency adjustments, especially when one ear has significantly greater hearing loss than the other. Your feedback is very valuable to us as we continue working to improve our products and provide features that better accommodate different hearing needs. We hope that with some adjustment time, you’re still able to find settings that provide you with some benefit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Patience is key in these life changers
on August 19, 2026
Posted by: KathleenD
[This review was collected as part of a promotion.] Thank you, Influencer and Ceratone, for sending these complimentary pairs of OTC Hearing Aids for testing and review purposes.
These are the first hearing aids my husband has tried. That being said, we really read and paid close attention to the directions.
It can take one to three months to completely get used to wearing these. Patience is key! They came in their own chargeable box. They also came with cleaning accessories, a charging cord, and even different-sized ear tips. These can't be fast charged, but they charge pretty fast and hold a charge for a long time. They're even color-coded so you know which one
goes with which ear. Putting them on and in was very easy. We doublechecked and, on one try, they were on properly. We did change the tips right after for the right fit. What I really like is that it's not just raising the level of sound; it has a feature to pick 4 different kinds of sounds. They have regular, restaurant, outdoor, and music! From there, you adjust the level of sound to fit the situation. He says that they are very comfortable to wear physically. He is still getting used to them. You have to go slowly as you're learning to hear a different way, not the same way. We're up to about 4 hours from 1 hour. A big thing, in the instructions that is needed to follow, is definitely patience. You aren't going to put these on and go for the day, equilibrium is involved, because of the new way you're learning to hear. Once you start to learn, it goes faster, but still be careful. We are over the moon happy! Even being up to 4 hours is fabulous! We are really looking forward to when he can wear them longer and wherever he wants! I would most definitely recommend these to anyone hard of hearing!
goes with which ear. Putting them on and in was very easy. We doublechecked and, on one try, they were on properly. We did change the tips right after for the right fit. What I really like is that it's not just raising the level of sound; it has a feature to pick 4 different kinds of sounds. They have regular, restaurant, outdoor, and music! From there, you adjust the level of sound to fit the situation. He says that they are very comfortable to wear physically. He is still getting used to them. You have to go slowly as you're learning to hear a different way, not the same way. We're up to about 4 hours from 1 hour. A big thing, in the instructions that is needed to follow, is definitely patience. You aren't going to put these on and go for the day, equilibrium is involved, because of the new way you're learning to hear. Once you start to learn, it goes faster, but still be careful. We are over the moon happy! Even being up to 4 hours is fabulous! We are really looking forward to when he can wear them longer and wherever he wants! I would most definitely recommend these to anyone hard of hearing!
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Kathleen,
Thank you so much for this incredibly thoughtful review! We’re thrilled to hear that your husband is having such a positive experience with his first pair of hearing aids. We especially appreciate you highlighting the importance of patience and gradually increasing wear time. Adjusting to amplified sound can take time, and it’s wonderful to hear that he has progressed from about an hour to four hours of comfortable use. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for this incredibly thoughtful review! We’re thrilled to hear that your husband is having such a positive experience with his first pair of hearing aids. We especially appreciate you highlighting the importance of patience and gradually increasing wear time. Adjusting to amplified sound can take time, and it’s wonderful to hear that he has progressed from about an hour to four hours of comfortable use. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Rechargeable and comfortable
on August 19, 2026
Posted by: SueM
[This review was collected as part of a promotion.] These hearing aids are great! Especially the fact that they are rechargeable! And they charged up quick. They fit perfectly and I could definitely hear an improvement especially with speech!
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello Sue,
Thank you so much for your review! It’s great to know that you noticed an improvement in speech clarity. We truly appreciate you taking the time to share your experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It’s great to know that you noticed an improvement in speech clarity. We truly appreciate you taking the time to share your experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Great OTC option but beware if first pair of hearing aids
on August 19, 2026
Posted by: AnneMarieM
[This review was collected as part of a promotion.] Love the rechargeable feature of this OTC hearing aid. It comes with different sized ear tips to adjust the right fit for your ears. I was able to hear clearly, actually way too clearly at first as everything was super loud even though I had them on the lowest volume setting, but eventually I got used to the loudness. I enjoy this color because it does match with my skin tone. They were bigger in size than what I’m used too sharing space with my glasses behind my ear. For an OTC back up pair of hearing aids, these are a solid choice and I do wear them for playing sports instead of my prescription pair due to excessive sweat. Highly recommend but if you’ve never worn hearing aids ever, this might be too loud and recommend wearing them for shorter amounts at first to adjust.
Response from ceretoneBy CS, Customer Service, August 24, 2026
Hello AnneMarie,
Thank you so much for sharing such a detailed review! We appreciate your helpful feedback about the adjustment period. It can take some time for new hearing aid users to become accustomed to amplified sounds, so gradually increasing wear time is a great approach. We’re also happy to hear that the hearing aids have worked well as a backup pair for sports and that you like the color! Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a detailed review! We appreciate your helpful feedback about the adjustment period. It can take some time for new hearing aid users to become accustomed to amplified sounds, so gradually increasing wear time is a great approach. We’re also happy to hear that the hearing aids have worked well as a backup pair for sports and that you like the color! Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good
on August 18, 2026
Posted by: DianeM
[This review was collected as part of a promotion.] Takes a little to get used to and have to have them fitted works great but needs to be changed the batteries a little more than I like and comfortable
Response from ceretoneBy CS, Customer Service, August 21, 2026
Hello Diane,
Thank you for sharing your experience! We’re glad to hear that the hearing aids became comfortable and worked well for you once you found the right fit. It’s completely normal for there to be an adjustment period when getting used to hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that the hearing aids became comfortable and worked well for you once you found the right fit. It’s completely normal for there to be an adjustment period when getting used to hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone