Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Loud sound
on February 8, 2026
Posted by: LucianH
[This review was collected as part of a promotion.] This is easy to set up, i just show my grandma once and then she can do it herself. Loud sound and simple matching feels friendly. My grandma said she feels comfortable that can wear it like around 10 hours / day
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Lucian,
Thank you for sharing! We’re glad the Solid hearing aid is easy to use and comfortable enough for your grandma to wear all day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing! We’re glad the Solid hearing aid is easy to use and comfortable enough for your grandma to wear all day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great sound quality.
on February 7, 2026
Posted by: Michelle A
[This review was collected as part of a promotion.] I cannot tell you how thankful I am recieve this product. My husband had a tractor tire explode in his face many years ago (2009) and has had hearing loss mainly in one ear(80%) and another (20%). He's struggled to hear for a long time and now we receive a blessing in disguise. My husband put these on last night and said oh my gosh I can hear S's for the first time. Made me cry almost. He adjusted them last night to his liking and they worked great. I love that it comes with a charging station and I even tested them and I love the ambient sound and how well it picks up noises and voices. I love this product and suggest it for people who cant afford higher end hearing aids.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Michelle,
Thank you so much for sharing your story! We’re overjoyed to hear that the Solid has made such a meaningful difference for your husband, helping him hear sounds he’s missed for years. It’s wonderful that the fit, charging case, and sound clarity are making life easier, and we’re honored to be part of this experience. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your story! We’re overjoyed to hear that the Solid has made such a meaningful difference for your husband, helping him hear sounds he’s missed for years. It’s wonderful that the fit, charging case, and sound clarity are making life easier, and we’re honored to be part of this experience. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to wear
on February 7, 2026
Posted by: Candy T
[This review was collected as part of a promotion.] Ceretone hearing aids is a solid option for people looking for affordable, easy-to-use hearing support without the hassle of prescription device. They are easy to set up, no complicated programming or appointments required. Sound quality is generally clear, with adjustable volume levels. It has 4 listening modes, smart noise reduction for clearer conversation. It’s lightweight and easy to wear for long periods, and the rechargeable models are convenient, eliminating the need to constantly replace batteries.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Candy,
Thank you for your thoughtful review! We’re glad you appreciate the ease of use, clear sound, multiple listening modes, and convenient rechargeable design. It’s great to hear that Ceretone is helping make hearing support simple and comfortable for you! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your thoughtful review! We’re glad you appreciate the ease of use, clear sound, multiple listening modes, and convenient rechargeable design. It’s great to hear that Ceretone is helping make hearing support simple and comfortable for you! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great
on February 6, 2026
Posted by: Angy A
[This review was collected as part of a promotion.] I was gifted the Ceretone solid behind‑the‑ear hearing aids and I love them. They sit comfortably behind my ear and feel secure during daily activities. Sound clarity is noticeably improved—voices come through naturally and background noise is reduced enough to make conversations easier without feeling isolated. Controls are straightforward and discreet, and the battery life has been reliable for my routine. Fit and finish look durable and low‑profile under hair. Overall: comfortable, effective, and a confidence‑boosting assist for everyday listening.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Angy,
Thank you for your review! We’re glad the Solid hearing aids are comfortable, effective, and helping make everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad the Solid hearing aids are comfortable, effective, and helping make everyday conversations easier. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
My mom loves them
on February 6, 2026
Posted by: Denise C
[This review was collected as part of a promotion.] Got these for my 83 year old mom who has small ear openings. She says they are very comfortable and easy to put in her ear. Loves that she can hear clearly
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Denise,
Thank you for your feedback! We’re glad your mom finds the Solid hearing aids comfortable and enjoys clear hearing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad your mom finds the Solid hearing aids comfortable and enjoys clear hearing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Good product
on February 6, 2026
Posted by: Kirsty S
[This review was collected as part of a promotion.] They are comfortable I will say that. Battery life isn't bad they last the whole day. They do have lots of feedback and squeeking even when they are both properly installed in each ear. It's like when you move just right they get that loud feedback together. Easy to adjust the volume. I will say that the white part that sticks out of them is awful. It makes my face itch and it is very noticeable. I wish that it was more discreet when wearing them. The retention wire is what it's called. It needs to not have that. But for the price they work great. Definitely something I would recommend if you can't afford the expensive kind of hearing aids. Definitely helps anyone who is hard of hearing. So yes I would recommend this product.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Kirsty,
Thank you for your detailed feedback! We’re glad the Solid helps with hearing and is easy to use, and we truly appreciate your suggestions about comfort and design for future improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your detailed feedback! We’re glad the Solid helps with hearing and is easy to use, and we truly appreciate your suggestions about comfort and design for future improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable,easy to use hearing aids for everyday
on February 5, 2026
Posted by: Minh D
[This review was collected as part of a promotion.] This is the set of OTC hearing amplifiers that are designed for people like me who need a little help hearing things better. They’re gesigned to sit behind the ear and I was pleasantly surprised by how light they feel. I can wear them for long periods without irritation,and they stay in place without sliding around, they’re also fairly discreet,which makes me feel comfortable wearing them out in public
They are also simple to operate,there are no apps or complicated setup steps. The button are easy to understand,and I can choose from several volume levels and listening modes depending on what I’m doing.
The sound is clear for most everyday situation. They help amplify voices well in quieter or controlled settings. In very noisy or crowded places,background sounds can’t still come through,when I first tried them,everything sounded louder than I expected,but starting at the lowest setting and slowly adjusting made a big difference.
Battery life has been good,and the charging case makes it convenient to power them back up when I run out battery. The included ear tips made it easy to find a comfortable fit.
These aren’t meant to replace prescription hearing aids,but for mild to moderate hearing loss,they do what they’re supposed to do. They’re affordable,and easy to use,and they work well for everyday listening like TV, phone calls, and casual conversations
They are also simple to operate,there are no apps or complicated setup steps. The button are easy to understand,and I can choose from several volume levels and listening modes depending on what I’m doing.
The sound is clear for most everyday situation. They help amplify voices well in quieter or controlled settings. In very noisy or crowded places,background sounds can’t still come through,when I first tried them,everything sounded louder than I expected,but starting at the lowest setting and slowly adjusting made a big difference.
Battery life has been good,and the charging case makes it convenient to power them back up when I run out battery. The included ear tips made it easy to find a comfortable fit.
These aren’t meant to replace prescription hearing aids,but for mild to moderate hearing loss,they do what they’re supposed to do. They’re affordable,and easy to use,and they work well for everyday listening like TV, phone calls, and casual conversations
Response from ceretoneBy CS, Customer Service, February 6, 2026
Hello,
Thank you so much for sharing your experience! We’re really glad to hear the hearing aids have been comfortable, easy to use, and helpful for your everyday listening needs—your thoughtful feedback means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear the hearing aids have been comfortable, easy to use, and helpful for your everyday listening needs—your thoughtful feedback means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable, easy to use
on January 7, 2026
Posted by: carolynk54_6446
[This review was collected as part of a promotion.] I was surprised by how comfortable these hearing aids were considering they are over the counter. The sound quality was pretty good with minimal feedback.
Response from ceretoneBy CS, Customer Service, January 9, 2026
Hello Carolyn,
Thank you for sharing your experience! We appreciate your feedback and are happy to know the comfort and sound quality exceeded your expectations for an over-the-counter option. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We appreciate your feedback and are happy to know the comfort and sound quality exceeded your expectations for an over-the-counter option. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone