Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
I hear clearly now.
on February 9, 2026
Posted by: Wendy R
[This review was collected as part of a promotion.] I am new to hearing aids. I knew it was time to try them when I kept asking family to repeat themselves. These were easy to use and fairly comfortable. I am still getting used to them. The charging case is nice and convenient. It is easy to pack when traveling. I hear things clearly now. I do like them.
Response from ceretoneBy CS, Customer Service, February 10, 2026
Hello Wendy,
Thank you for sharing your experience! We’re so glad you decided to take that first step and that the hearing aids have been easy to use, comfortable, and convenient—especially for travel. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] I can hear conversations clearly and can even hear myself better. The co trolls for volume and on/off are easy to use. Charging station is simple just put the aides in case and plug in.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Tammy,
Thank you so much for sharing your experience! We’re thrilled to hear that you can hear conversations more clearly, and that the easy volume controls and simple charging case made things convenient for you. We really appreciate your feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] These hearing aids are lightweight , comfortable and easy to use. Sound is clear, and the noise reduction rally helps in conversations. I like the different listening modes and the simple charging case. Great option for every day use.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Anastasiia,
Thank you for your wonderful review! We’re so glad to hear that you’re enjoying the lightweight, comfortable design, clear sound, and helpful noise reduction—especially during conversations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] I've been putting off investing in hearing aids because it's a bit hard to admit they are needed. These are a blessing in a box! The hearing devices came already charged and ready to go. The devices are easily distinguished between left and right and clearly marked on and off buttons as well as volume control. I used the quick start quide which had me hearing better and more clearly
in no time. I went in other rooms and had my husband speak his normal tone and I was able to hear and respond. I tinkered with the volume to better hear the TV and I did not have to have the TV volume as high a normal. I'm just so pleased and i can't wait till I'm in a group setting to test them out even more. They are comfortable and discreet. Everything you need is in this incredible box and very user friendl..
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello,
Thank you for your wonderful review! We’re thrilled to hear that the Solid hearing aids has made such a positive difference in your daily life—helping you hear clearly, comfortably, and discreetly right from the start. We hope your next group setting proves just as amazing! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] These Hearing aids had clear crisp sound however I found them difficult to set even after watching the YouTube video. You may need to try several tips for the exact fit and comfort. I am not sure how reliable they would be as I got a lot of feedback when tried with a headset. They are very portable.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Monica,
Thank you for sharing your feedback! We’re glad to hear you appreciated the clear, crisp sound and portability. We understand that finding the right eartip fit can take a few tries, and we appreciate your note about feedback when using a headset—this is helpful for others to know. Your insights are valuable as we continue to improve the experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] This is very exciting. The fact that these are over the counter availability so do not require an appointment to be fitted and go through insurance hassles is great. I wouldn’t say they are super discreet but definitely low vis. The sound is great and can’t wait to hear things around me.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Evelynn,
Thank you for your review! We’re glad you appreciate the convenience of over-the-counter availability and the great sound quality. It’s wonderful to hear you’re excited to start hearing more clearly in your everyday surroundings! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] The quality is so good, I have noticed the sound is more crystal clear which helps to minimize extra sounds. It truly is so amazing. This has been so helpful to have. Great hearing aids and I will recommend to anyone! The connectivity is great and settings are very easy to follow!
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Marium,
Thank you for your fantastic review! We’re thrilled to hear that the crystal-clear sound, easy-to-use settings, and great connectivity are making such a difference. It’s wonderful to know you find them helpful and would recommend them to others! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262
[This review was collected as part of a promotion.] This is the first time my dad uses hearing support and the product really nailed it. Easy to use and effective. Great quality on sound and build. Recommend for elderly
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Liam,
Thank you for sharing your experience! We’re thrilled to hear that Ceretone made your dad’s first experience with hearing support easy, effective, and comfortable. We appreciate your recommendation for others! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262