Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6 out of 5
4.6
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
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Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5 out of 5
5
Ceretone Solid (behind ear) Hearing AIDS
on February 16, 2026
Posted by: HannahH
[This review was collected as part of a promotion.] The Ceretone Solid (behind ear) Hearing AIDS is amazing! My grandpa loves them, they’re so easy to set up and put in, and he loves the wire sticking out so he can easily grab ahold and pull out of his ear when he’s done so he doesn’t have to grab the actual hearing aid, he said the sound is great just on low frequency it’s very loud and the size is perfect! He also likes that it came with sizing pieces and a cleaner brush! He said he’s definitely going to consider getting another pair! He said it’s definitely worth the money!
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello,

Thank you so much for sharing this! We’re thrilled to hear that your grandpa is loving the Solid Hearing Aids and finding them easy to set up and use. Knowing that he feels they’re worth the money and is even considering another pair means so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Works great
on February 16, 2026
Posted by: KarenB
[This review was collected as part of a promotion.] These hearing aids work very good , my husband said they work good , can hear people talk more clearly now . Has long lasting battery . Very durable .
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Karen,

Thank you for sharing your feedback! We’re glad your husband is enjoying his Solid Hearing Aids, with clearer conversations, long-lasting battery, and durable design! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Comfortable and easy to use
on February 15, 2026
Posted by: MariaA
[This review was collected as part of a promotion.] These Ceretone hearing aids have helped tremendously. They block out all the background noise and sound is crystal clear. They’re very comfortable and easy to use.
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Maria,

Thank you for your feedback! We’re thrilled your Solid Hearing Aids are delivering clear sound, blocking background noise, and providing comfort and ease of use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Visible on wear
on February 15, 2026
Posted by: LaureenK
[This review was collected as part of a promotion.] The Ceretone SOLID OTC hearing Aid provides strong overall sound performance and is easy to use right out of the box. After using the mini quiet rooms, small group conversations, and moderately noisy public spaces, I found the sound quality to be clear and dependable for an over-the-counter device designed for mild to moderate hearing loss. The amplification is solid and consistent. Speech clarity is the biggest strength of this product. Conversations in quiet settings are noticeably easier to follow, and voices sound natural rather than artificial or overly sharp. Higher frequency sounds, such as consonants, come through more distinctly, reducing the need for people to repeat themselves. In moderately noisy environments like restaurants, the ambient noise reduction helps improve speech understanding, although it doesn’t completely block background sounds. The charging case is simple and convenient, and the hearing aids comfortably last through a full day of use. The setup is straightforward and doesn’t require a complicated fitting process, making them accessible for users who want a practical solution without multiple appointments. The main drawback is noticeable when worn. As behind-the-ear hearing devices, they sit visibly behind the ear and can stand out, especially depending on skin tone and hair color. While some users may not mind this, those who prefer a more discreet option may find them more visible than expected. Overall, the sound quality is good and reliable, but the design isn’t subtle.
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Laureen,

Thank you for your detailed review! We’re glad your Solid Hearing Aids are delivering clear, reliable sound and excellent speech clarity in various settings. We appreciate your feedback on the visibility—your input helps others know what to expect! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Sleek & wonderful
on February 14, 2026
Posted by: WhitneyD
[This review was collected as part of a promotion.] Wonderful! Incredibly durable. I love the sleekness of these aids as they are discreet & barely visible. They work effectively well. Highly recommend
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Whitney,

Thank you for your review! We’re glad your Ceretone Hearing Aids are durable, effective, and virtually invisible. We appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great affordable option
on February 14, 2026
Posted by: kellyC
[This review was collected as part of a promotion.] I am on the younger side to have a hearing aid and my insurance did not cover it due to my age and my hearing loss just being due to genetics. Having the opportunity to try this affordable option of a hearing aid is amazing. The ear piece takes some getting use too at first but it’s so good once you are. I love the on off easy accessible as well as the volume options being easily accessible. Charging is easy and long blasting and the sound quality is so
clear I found myself amazed. I do believe they will be durable just want to
make sure you handle with care!
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Kelly,

Thank you for your thoughtful review! We’re glad your Ceretone Hearing Aids have been an affordable and easy-to-use solution, with clear sound and convenient controls. We appreciate your feedback on fit and care—handling them gently really helps! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Ceretone hearing aids , have you heard about them?
on February 14, 2026
Posted by: MaryC
[This review was collected as part of a promotion.] I recently received the Ceretone Solid behind the ear hearing aids sent free to me from Influenster for review. These are applied behind the ear with hearing pod placed in the ear and the wire is secured in the bowl of your ear. It took some time to position in my ears as my ears are small but I finally achieved placement. It will take some time to get adjusted to these which is normal. I will keep adjusting the sensitivity to them with the button. Now i feel they’re over sensitive because I can hear my steps when walking and my coughs. However they aren’t uncomfortable in place I’m just afraid they will get caught up with my glasses. These are for those who have increased hearing loss I don’t feel that I need them now. It’s great to have them for the future as they are durable.
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Mary,

Thank you for your honest review! We’re glad to hear your Solid Behind-the-Ear Hearing Aids are comfortable and durable. It’s normal to take time adjusting sensitivity, and we’re happy they’ll be ready whenever you need them in the future! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
work great
on February 13, 2026
Posted by: HeatherN
[This review was collected as part of a promotion.] my 78-year-old father has been using hearing aids for the last 10 years and his pair that he had been using is going on about five years old because they're expensive when I receive these hearing aids he got so excited because he was due for something new. these over-the-counter pair are easy to use and set up. He said they worked really great and he could hear and he doesn't have to worry about a big expense if he has to re-purchase since these are affordable and his other ones are in the thousand price range
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Heather,

Thank you for sharing! We’re thrilled your father is enjoying his Solid Hearing Aids, finding them easy to use, effective, and affordable—perfect for a hassle-free upgrade without the high cost! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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