Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
Easy to use and comfortable.
on February 20, 2026
Posted by: KittyN
[This review was collected as part of a promotion.] These lightweight Ceretone OTC hearing aids are work perfectly for my uncle. They’re designed stay behind the ears and stay well on his ears, nice shape, great materials and durable. Easy fit in his ears, the volume easy to adjusted and the sound quality is perfect smooth and clear. He feels very comfortable with them, no hurting or anything. With these hearing aids are help him can hear well with clear sound on his conversations. The charging case is lightweight, so convenient and easy to carry around and enough battery throughout the day. He very thankful for these Hearing aids and happy with them.
Response from ceretoneBy CS, Customer Service, February 23, 2026
Hello Kitty,
Thank you so much for sharing this wonderful feedback! We’re delighted to hear that the hearing aids are working so well for your uncle. It’s great to know they fit comfortably, stay securely behind his ears, and provide smooth, clear sound for his conversations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful feedback! We’re delighted to hear that the hearing aids are working so well for your uncle. It’s great to know they fit comfortably, stay securely behind his ears, and provide smooth, clear sound for his conversations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great sound! Secure in ear!
on February 19, 2026
Posted by: JESSICAW
[This review was collected as part of a promotion.] Having never tried hearing aids before, I was presently surprised at how comfortable these are. Once I got the plastic strip in my ear, they fit very snug and secure. We practiced with many settings and different tones. Even when softly speaking mutiple rooms away, words could be clearly heard and understood. Very impressed with the product. Could use more explanation on the settings. I was given this product in exchange for an honest review.
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Jessica,
Thank you so much for sharing your experience! We’re thrilled to hear that your first experience with hearing aids has been comfortable and that they fit snugly and securely. We appreciate your feedback about needing more explanation on the settings — that’s very helpful, and we’ll take it into consideration. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that your first experience with hearing aids has been comfortable and that they fit snugly and securely. We appreciate your feedback about needing more explanation on the settings — that’s very helpful, and we’ll take it into consideration. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Excellent help to listen better
on February 19, 2026
Posted by: HomaJ
[This review was collected as part of a promotion.] I got this for my mom she like the fit compared to other one she used like the touch of the control the volume and each side i found the different and unique . The volume definitely improved and the quality is great , powerful and strong lightweight comfortable fit perfect for everyday and travel wear my mom is so happy because it deliver crisp and clear noise while dynamically reducing background noise .
Response from ceretoneBy CS, Customer Service, February 23, 2026
Hello Homa,
Thank you for sharing this wonderful feedback! We’re so glad to hear your mom is happy with the fit and comfort of the hearing aids, as well as the intuitive volume controls. It’s great that she’s experiencing crisp, clear sound with effective background noise reduction. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing this wonderful feedback! We’re so glad to hear your mom is happy with the fit and comfort of the hearing aids, as well as the intuitive volume controls. It’s great that she’s experiencing crisp, clear sound with effective background noise reduction. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Works well
on February 18, 2026
Posted by: SherryD
[This review was collected as part of a promotion.] If you have been hesitant on trying hearing aids, this entry level model is the perfect place to start. It has very good features and has a simple setup. Ceretone over the counter hearing aids are powerful and are a great way to get accustomed to wearing hearing aids. This model has 4 different settings. There is minimal reverberation and that can be tweaked with a different setting. It is wonderful way to ease into wearing hearing aids without sacrificing a huge investment.
Response from ceretoneBy CS, Customer Service, February 20, 2026
Hello Sherry,
Thank you for your thoughtful review! It’s great that the simple setup, four different programs, and minimal reverberation make it easy to adjust and personalize your experience. We love that you highlighted how this model provides a cost-effective way to ease into wearing hearing aids without compromising on quality. Your feedback will definitely help others who are considering trying them for the first time! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your thoughtful review! It’s great that the simple setup, four different programs, and minimal reverberation make it easy to adjust and personalize your experience. We love that you highlighted how this model provides a cost-effective way to ease into wearing hearing aids without compromising on quality. Your feedback will definitely help others who are considering trying them for the first time! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Wonderful hearing aids.
on February 18, 2026
Posted by: SharonB
[This review was collected as part of a promotion.] Easy to use hearing aids that make hearing so much better. Volume controls, super light weight and easy to store aids. Love how it comes with a durable case that makes storing and charging super simple.
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Sharon,
Thank you so much for your review! We’re thrilled to hear that you’re enjoying how easy to use and lightweight the hearing aids are. It’s great that the volume controls and durable charging case make storing and charging simple and convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you’re enjoying how easy to use and lightweight the hearing aids are. It’s great that the volume controls and durable charging case make storing and charging simple and convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
OTC behind the ear mini aid.
on February 18, 2026
Posted by: LottieH
[This review was collected as part of a promotion.] This is a pretty fair hearing aid for a generic one.
Pros: It is small and really does not show if your hair covers the top of the ear.
The inside of the ear part is clear, and they furnish different sizes, so it's easy to find one that fits.
After setting them to the right level, it helps a lot to hear voices and the tv.
They charge in the case, so there's no batteries to buy.
Cons: The sound pitch is a little on the tinny side and not quite natural to me.
Since you only have a volume control, you can't really change the pitch so that you can even out the low or high tones.
These aids do not have volume balancing in the event of a loud noise it does not level it out. Other than that, I found the best and easiest way for me to set the volume correctly was to only do one side at a time. Since the hearing in my left is worse, I started with my right side first. After that side leveled so I could hear with it, I took it out and put the left side in. It was a little harder to set because my hearing in that ear was damaged from my ear drum rupturing from drainage. After setting that one, I put the right one back in and only needed a small adjustment to get them evened out.
So overall, these are very worthwhile hearing aids for the price.
Pros: It is small and really does not show if your hair covers the top of the ear.
The inside of the ear part is clear, and they furnish different sizes, so it's easy to find one that fits.
After setting them to the right level, it helps a lot to hear voices and the tv.
They charge in the case, so there's no batteries to buy.
Cons: The sound pitch is a little on the tinny side and not quite natural to me.
Since you only have a volume control, you can't really change the pitch so that you can even out the low or high tones.
These aids do not have volume balancing in the event of a loud noise it does not level it out. Other than that, I found the best and easiest way for me to set the volume correctly was to only do one side at a time. Since the hearing in my left is worse, I started with my right side first. After that side leveled so I could hear with it, I took it out and put the left side in. It was a little harder to set because my hearing in that ear was damaged from my ear drum rupturing from drainage. After setting that one, I put the right one back in and only needed a small adjustment to get them evened out.
So overall, these are very worthwhile hearing aids for the price.
Response from ceretoneBy CS, Customer Service, February 20, 2026
Hello Lottie,
Thank you for your detailed and honest feedback! We’re glad to hear the fit, discreet design, and rechargeable case are working well for you, and that they’re helping improve hearing for voices and TV. We also appreciate your notes about sound pitch and volume control — insights like yours are very valuable to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your detailed and honest feedback! We’re glad to hear the fit, discreet design, and rechargeable case are working well for you, and that they’re helping improve hearing for voices and TV. We also appreciate your notes about sound pitch and volume control — insights like yours are very valuable to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Game changer
on February 18, 2026
Posted by: KarenE
[This review was collected as part of a promotion.] I received this product complimentary in exchange for my honest opinion and I must say that these hearing aids are a life changer. I used to watch TV on volume 20 and now I hear absolutely amazingly at volume 8 or 9. I definitely recommend these.
Response from ceretoneBy CS, Customer Service, February 18, 2026
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids are making such a difference and that you’re enjoying clear sound at a much lower volume. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids are making such a difference and that you’re enjoying clear sound at a much lower volume. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Can you hear me now?
on February 17, 2026
Posted by: DawnB
[This review was collected as part of a promotion.] This was a nice product to try for my 97yr old MIL. We are still in the adjusting stages, but so far they fit comfortably and she was fine with the design. The sound is good and seems to perform as they should. They are quite reliable and easy to to use. They are very lightweight
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Dawn,
Thank you so much for sharing your experience! We’re delighted to hear that they’ve been a nice option for your 97-year-old mother-in-law and that she’s comfortable with both the fit and design. The adjustment period is completely normal, and it’s wonderful to know the sound quality and performance are meeting your expectations so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re delighted to hear that they’ve been a nice option for your 97-year-old mother-in-law and that she’s comfortable with both the fit and design. The adjustment period is completely normal, and it’s wonderful to know the sound quality and performance are meeting your expectations so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone