Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
OTC behind the ear mini aid.
on February 18, 2026
Posted by: LottieH
[This review was collected as part of a promotion.] This is a pretty fair hearing aid for a generic one.
Pros: It is small and really does not show if your hair covers the top of the ear.
The inside of the ear part is clear, and they furnish different sizes, so it's easy to find one that fits.
After setting them to the right level, it helps a lot to hear voices and the tv.
They charge in the case, so there's no batteries to buy.
Cons: The sound pitch is a little on the tinny side and not quite natural to me.
Since you only have a volume control, you can't really change the pitch so that you can even out the low or high tones.
These aids do not have volume balancing in the event of a loud noise it does not level it out. Other than that, I found the best and easiest way for me to set the volume correctly was to only do one side at a time. Since the hearing in my left is worse, I started with my right side first. After that side leveled so I could hear with it, I took it out and put the left side in. It was a little harder to set because my hearing in that ear was damaged from my ear drum rupturing from drainage. After setting that one, I put the right one back in and only needed a small adjustment to get them evened out.
So overall, these are very worthwhile hearing aids for the price.
Pros: It is small and really does not show if your hair covers the top of the ear.
The inside of the ear part is clear, and they furnish different sizes, so it's easy to find one that fits.
After setting them to the right level, it helps a lot to hear voices and the tv.
They charge in the case, so there's no batteries to buy.
Cons: The sound pitch is a little on the tinny side and not quite natural to me.
Since you only have a volume control, you can't really change the pitch so that you can even out the low or high tones.
These aids do not have volume balancing in the event of a loud noise it does not level it out. Other than that, I found the best and easiest way for me to set the volume correctly was to only do one side at a time. Since the hearing in my left is worse, I started with my right side first. After that side leveled so I could hear with it, I took it out and put the left side in. It was a little harder to set because my hearing in that ear was damaged from my ear drum rupturing from drainage. After setting that one, I put the right one back in and only needed a small adjustment to get them evened out.
So overall, these are very worthwhile hearing aids for the price.
Response from ceretoneBy CS, Customer Service, February 20, 2026
Hello Lottie,
Thank you for your detailed and honest feedback! We’re glad to hear the fit, discreet design, and rechargeable case are working well for you, and that they’re helping improve hearing for voices and TV. We also appreciate your notes about sound pitch and volume control — insights like yours are very valuable to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your detailed and honest feedback! We’re glad to hear the fit, discreet design, and rechargeable case are working well for you, and that they’re helping improve hearing for voices and TV. We also appreciate your notes about sound pitch and volume control — insights like yours are very valuable to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Game changer
on February 18, 2026
Posted by: KarenE
[This review was collected as part of a promotion.] I received this product complimentary in exchange for my honest opinion and I must say that these hearing aids are a life changer. I used to watch TV on volume 20 and now I hear absolutely amazingly at volume 8 or 9. I definitely recommend these.
Response from ceretoneBy CS, Customer Service, February 18, 2026
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids are making such a difference and that you’re enjoying clear sound at a much lower volume. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids are making such a difference and that you’re enjoying clear sound at a much lower volume. Your recommendation means a lot! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Can you hear me now?
on February 17, 2026
Posted by: DawnB
[This review was collected as part of a promotion.] This was a nice product to try for my 97yr old MIL. We are still in the adjusting stages, but so far they fit comfortably and she was fine with the design. The sound is good and seems to perform as they should. They are quite reliable and easy to to use. They are very lightweight
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Dawn,
Thank you so much for sharing your experience! We’re delighted to hear that they’ve been a nice option for your 97-year-old mother-in-law and that she’s comfortable with both the fit and design. The adjustment period is completely normal, and it’s wonderful to know the sound quality and performance are meeting your expectations so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re delighted to hear that they’ve been a nice option for your 97-year-old mother-in-law and that she’s comfortable with both the fit and design. The adjustment period is completely normal, and it’s wonderful to know the sound quality and performance are meeting your expectations so far. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Ceretone Solid (behind ear) Hearing AIDS
on February 16, 2026
Posted by: HannahH
[This review was collected as part of a promotion.] The Ceretone Solid (behind ear) Hearing AIDS is amazing! My grandpa loves them, they’re so easy to set up and put in, and he loves the wire sticking out so he can easily grab ahold and pull out of his ear when he’s done so he doesn’t have to grab the actual hearing aid, he said the sound is great just on low frequency it’s very loud and the size is perfect! He also likes that it came with sizing pieces and a cleaner brush! He said he’s definitely going to consider getting another pair! He said it’s definitely worth the money!
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello,
Thank you so much for sharing this! We’re thrilled to hear that your grandpa is loving the Solid Hearing Aids and finding them easy to set up and use. Knowing that he feels they’re worth the money and is even considering another pair means so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this! We’re thrilled to hear that your grandpa is loving the Solid Hearing Aids and finding them easy to set up and use. Knowing that he feels they’re worth the money and is even considering another pair means so much to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Works great
on February 16, 2026
Posted by: KarenB
[This review was collected as part of a promotion.] These hearing aids work very good , my husband said they work good , can hear people talk more clearly now . Has long lasting battery . Very durable .
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Karen,
Thank you for sharing your feedback! We’re glad your husband is enjoying his Solid Hearing Aids, with clearer conversations, long-lasting battery, and durable design! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! We’re glad your husband is enjoying his Solid Hearing Aids, with clearer conversations, long-lasting battery, and durable design! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable and easy to use
on February 15, 2026
Posted by: MariaA
[This review was collected as part of a promotion.] These Ceretone hearing aids have helped tremendously. They block out all the background noise and sound is crystal clear. They’re very comfortable and easy to use.
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Maria,
Thank you for your feedback! We’re thrilled your Solid Hearing Aids are delivering clear sound, blocking background noise, and providing comfort and ease of use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re thrilled your Solid Hearing Aids are delivering clear sound, blocking background noise, and providing comfort and ease of use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Visible on wear
on February 15, 2026
Posted by: LaureenK
[This review was collected as part of a promotion.] The Ceretone SOLID OTC hearing Aid provides strong overall sound performance and is easy to use right out of the box. After using the mini quiet rooms, small group conversations, and moderately noisy public spaces, I found the sound quality to be clear and dependable for an over-the-counter device designed for mild to moderate hearing loss. The amplification is solid and consistent. Speech clarity is the biggest strength of this product. Conversations in quiet settings are noticeably easier to follow, and voices sound natural rather than artificial or overly sharp. Higher frequency sounds, such as consonants, come through more distinctly, reducing the need for people to repeat themselves. In moderately noisy environments like restaurants, the ambient noise reduction helps improve speech understanding, although it doesn’t completely block background sounds. The charging case is simple and convenient, and the hearing aids comfortably last through a full day of use. The setup is straightforward and doesn’t require a complicated fitting process, making them accessible for users who want a practical solution without multiple appointments. The main drawback is noticeable when worn. As behind-the-ear hearing devices, they sit visibly behind the ear and can stand out, especially depending on skin tone and hair color. While some users may not mind this, those who prefer a more discreet option may find them more visible than expected. Overall, the sound quality is good and reliable, but the design isn’t subtle.
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Laureen,
Thank you for your detailed review! We’re glad your Solid Hearing Aids are delivering clear, reliable sound and excellent speech clarity in various settings. We appreciate your feedback on the visibility—your input helps others know what to expect! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your detailed review! We’re glad your Solid Hearing Aids are delivering clear, reliable sound and excellent speech clarity in various settings. We appreciate your feedback on the visibility—your input helps others know what to expect! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Sleek & wonderful
on February 14, 2026
Posted by: WhitneyD
[This review was collected as part of a promotion.] Wonderful! Incredibly durable. I love the sleekness of these aids as they are discreet & barely visible. They work effectively well. Highly recommend
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Whitney,
Thank you for your review! We’re glad your Ceretone Hearing Aids are durable, effective, and virtually invisible. We appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad your Ceretone Hearing Aids are durable, effective, and virtually invisible. We appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone