Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
Excellent product but you need to adjust to your h
on March 6, 2026
Posted by: JennieS
[This review was collected as part of a promotion.] My Mom had hearing aids for as long as I can remember! The aids were expensive and required a fair amount of care and calibration to keep her hearing levels steady. I was really excited to test these OTC myself because as we age there are certain situations that cause hearing issues.
The guides of setting up the devices are very easy to follow for a beginner and I like the idea of being able to adjust for restaurants, concerts and normal noise levels. You would need to give these aids at least a two month breaking in period.
The aids itself fit smoothly into my canal and with my hair down I doubt anyone would notice I was wearing them.
Response from ceretoneBy CS, Customer Service, March 9, 2026
Hello Jennie,
Thank you so much for sharing your experience! It’s great to know that the hearing aids fit comfortably and discreetly in your ear canal, and that they’re practically unnoticeable with your hair down. You’re also right, like many in-ear hearing aids, giving them a few weeks to break in and adjust really helps you get the best experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! It’s great to know that the hearing aids fit comfortably and discreetly in your ear canal, and that they’re practically unnoticeable with your hair down. You’re also right, like many in-ear hearing aids, giving them a few weeks to break in and adjust really helps you get the best experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Perfect for times when I couldn’t hear . Hidden we
on March 2, 2026
Posted by: MaryKateH
[This review was collected as part of a promotion.] These hearing aids are light and easy to use! Very reliable for when needed. I have been having a hard time hearing in my left ear and the volume worked perfect !
Response from ceretoneBy CS, Customer Service, March 4, 2026
Hello Mary Kate,
Thank you for sharing your experience! We’re so glad to hear that the hearing aids are light, easy to use, and reliable when you need them. We really appreciate your feedback and hope they continue to serve you well. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re so glad to hear that the hearing aids are light, easy to use, and reliable when you need them. We really appreciate your feedback and hope they continue to serve you well. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Finer Noise
on March 1, 2026
Posted by: AxelC
[This review was collected as part of a promotion.] I’m getting at that age where my hearing isn’t what it used to be. Thankfully I was able to claim these hearing aids and I can definitely hear stronger and finer. It’s a little bit embarrassing wearing them however it’s my health over vanity. I like that the aids are behind the ear as they are less noticeable. I’m not sure if I’m supposed to keep the string in the ear but for now it’s just wearing at home. I like how it has a volume increase/decrease on the side to ensure you choose your level of voice. Overall it’s a great product for those of us aging and having a hard time hearing.
Response from ceretoneBy CS, Customer Service, March 2, 2026
Hello Axel,
Thank you for your review! We’re so glad to hear the hearing aids are helping you hear more clearly and comfortably. It’s completely understandable to feel a bit self-conscious at first, but you’re right — your health and hearing are what matter most. The tubing is typically meant to help with fit and placement, but it’s fine to take your time getting used to it, especially while wearing them at home. We really appreciate your feedback and are happy to know the hearing aids are making a positive difference in your daily life! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad to hear the hearing aids are helping you hear more clearly and comfortably. It’s completely understandable to feel a bit self-conscious at first, but you’re right — your health and hearing are what matter most. The tubing is typically meant to help with fit and placement, but it’s fine to take your time getting used to it, especially while wearing them at home. We really appreciate your feedback and are happy to know the hearing aids are making a positive difference in your daily life! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I can hear great!!!
on February 27, 2026
Posted by: MelisaR
[This review was collected as part of a promotion.] The Ceretone solid behind the hearing aid works great!! This is the best brand that I can actually hear out of and I have tried many. They are very comfortable and are rechargeable. I only wish they were rechargeable. I would definitely recommend Ceretone for hearing aid needs.
Response from ceretoneBy CS, Customer Service, February 27, 2026
Hello Melisa,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the Solid behind-the-ear hearing aids are working so well for you and that you’re finding them comfortable and effective compared to others you’ve tried. Just to clarify — the Solid model is rechargeable, so you can conveniently power them up using the charging case without needing disposable batteries. We truly appreciate your recommendation and support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that the Solid behind-the-ear hearing aids are working so well for you and that you’re finding them comfortable and effective compared to others you’ve tried. Just to clarify — the Solid model is rechargeable, so you can conveniently power them up using the charging case without needing disposable batteries. We truly appreciate your recommendation and support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Small device with a big sound
on February 27, 2026
Posted by: TammyC
[This review was collected as part of a promotion.] Ceretone behind the ear hearing aids are small and fit behind the ear so they are hard to notice. The performance is amazing and you can turn the hearing level up or down to your liking. I could hear very clearly with these hearing aids! They come in a nice little box that you put them
In to recharge them so you don’t need to change batteries every few weeks! I would highly recommend these!
In to recharge them so you don’t need to change batteries every few weeks! I would highly recommend these!
Response from ceretoneBy CS, Customer Service, February 27, 2026
Hello Tammy,
Thank you so much for the wonderful review! We’re delighted to hear that you’re enjoying the discreet behind-the-ear design and the clear sound quality. We truly appreciate your recommendation and are so glad the hearing aids are working well for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for the wonderful review! We’re delighted to hear that you’re enjoying the discreet behind-the-ear design and the clear sound quality. We truly appreciate your recommendation and are so glad the hearing aids are working well for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great Product
on February 26, 2026
Posted by: HeidiB
[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review. These ceretone hearing aids are very straightforward. They are easy to charge and charge fairly quickly. They aren't big or bulky. They are comfortable and fit nicely in the ear. It was insane how well I could hear even the smallest of sounds, sounds that I didn't even know were there and existed. I also appreciate that they came with a quick start guide so, I wasn't boggled down with a thick user guide.
Response from ceretoneBy CS, Customer Service, February 27, 2026
Hello Heidi,
Thank you so much for your thoughtful review! We’re thrilled to hear that you found the hearing aids easy to use, quick to charge, and comfortable to wear. Your feedback truly means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We’re thrilled to hear that you found the hearing aids easy to use, quick to charge, and comfortable to wear. Your feedback truly means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
OTC Game Changer: Affordable and Comfortable Ampli
on February 25, 2026
Posted by: AllisonH
[This review was collected as part of a promotion.] This is my first pair of OTC hearing aids. I have been wearing aids for decades and was excited about the arrival of OTC, especially with affordability and innovation. I was not disappointed! This pair is already better than my current over-priced under-performing aids. Two specific things I love about the Ceretone pair: the retaining wire which keeps the buds from sliding out and the charging case which means — no buying batteries! I did have a short learning curve with the retaining wire — watching YouTube videos helped. The trick is having the thumb position the wire after putting in the ear bud. All in all, these aids are comfortable and have all the amplification I needed.
Response from ceretoneBy CS, Customer Service, February 26, 2026
Hello Allison,
Thank you so much for your thoughtful review! We’re thrilled to hear that your first OTC experience has been such a positive one and that the Ceretone hearing aids are outperforming your previous devices. We truly appreciate you sharing what worked during your learning curve. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We’re thrilled to hear that your first OTC experience has been such a positive one and that the Ceretone hearing aids are outperforming your previous devices. We truly appreciate you sharing what worked during your learning curve. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Helps me hear confidently.
on February 21, 2026
Posted by: AnalynK
[This review was collected as part of a promotion.] This Ceretone solid (behind ear) device really impressed me . The sound clarity is real good, and more natural.The volume is easy to adjust no sounding harsh. Love lightweight and comfortable behind my ears. The Battery life lasts longer.
Response from ceretoneBy CS, Customer Service, February 23, 2026
Hello Analyn,
Thank you so much for your feedback! We’re delighted to hear that the Solid behind-the-ear impressed you. It’s great to know you’re enjoying the clear, natural sound quality, easy volume adjustments, and the lightweight, comfortable fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re delighted to hear that the Solid behind-the-ear impressed you. It’s great to know you’re enjoying the clear, natural sound quality, easy volume adjustments, and the lightweight, comfortable fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone