Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Decent hearing aids
on April 3, 2026
Posted by: PennyP
[This review was collected as part of a promotion.] The design is compact and easy to put on. Came w a small case that’s good for storage. Overall, it does its job in terms of functionality. Picks up frequency well. Though it’d be better if it came with more adjustable settings and app can be updated to sync better. Battery seems to last long and overall good functionality and durable
Response from ceretoneBy CS, Customer Service, April 3, 2026
Hello Penny,
Thank you for your thoughtful feedback! It’s great that the sound performance, battery life, and overall durability are meeting your expectations.
We also truly appreciate your suggestions. Feedback like this is very valuable as we continue to enhance our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your thoughtful feedback! It’s great that the sound performance, battery life, and overall durability are meeting your expectations.
We also truly appreciate your suggestions. Feedback like this is very valuable as we continue to enhance our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great hearing aids
on April 2, 2026
Posted by: MerylS
[This review was collected as part of a promotion.] I found it highly useful and worked well . Gut was perfect. It charged beautifully. Instructions were very easy to follow . Controls were simple to do
Response from ceretoneBy CS, Customer Service, April 3, 2026
Hello Meryl,
Thank you so much for your feedback! We’re glad to hear that the hearing aids worked well for you and that the fit was perfect. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re glad to hear that the hearing aids worked well for you and that the fit was perfect. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Worth a try!
on April 2, 2026
Posted by: SkyeB
[This review was collected as part of a promotion.] Seem to work okay, I had my grandma try them out and it helped her a bit when having conversations at home or on the phone. Fits good and wasn’t bothersome to her ears.
Response from ceretoneBy CS, Customer Service, April 2, 2026
Hello Skye,
Thank you for sharing your experience! We’re glad to hear the hearing aids were comfortable for your grandma and helped improve her ability to follow conversations at home and on the phone. We truly appreciate you for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear the hearing aids were comfortable for your grandma and helped improve her ability to follow conversations at home and on the phone. We truly appreciate you for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable and Easy to charge
on April 1, 2026
Posted by: DebB
[This review was collected as part of a promotion.] I got these for my dad to try- he just turned 80 and is very hard of hearing. I was hopeful that he would wear them, but I wasn't absolutely convinced. I gave them to him with a subtle hint that they would be great to wear to church so he could hear what was going on. A couple of weeks passed and we met for lunch. He was wearing them. He. Was. Using. Them. Best of all? He said he liked them. Gasp. He likes them. He has been wearing them. AND he likes them. He said they are easy to charge, easy AND comfortable to wear, and he is happy he has them. This might be my favorite gifted item so far! I absolutely recommend these!!
Response from ceretoneBy CS, Customer Service, April 2, 2026
Hello Deb,
Thank you so much for sharing this, it truly means a lot! We’re so happy to hear your dad is not only using them, but actually enjoying them. That’s wonderful to hear! Thanks again for your recommendation. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this, it truly means a lot! We’re so happy to hear your dad is not only using them, but actually enjoying them. That’s wonderful to hear! Thanks again for your recommendation. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Ceretone OTC Hearing Aids
on March 24, 2026
Posted by: BethyC
[This review was collected as part of a promotion.] They are very good quality headphones and very easy to use. They listen very well, which I like. It is very comfortable to use in the ear. It can be used all day and the volume con be graduated for any environment. It comes with its harnesses and its cable to charge it. I recommend it.
Response from ceretoneBy CS, Customer Service, March 25, 2026
Hello,
Thank you for your feedback! We’re glad to hear you’re enjoying the quality, comfort, and ease of use of the hearing aids. We appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you’re enjoying the quality, comfort, and ease of use of the hearing aids. We appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
A good option for hearing better.
on March 24, 2026
Posted by: ReneeL
[This review was collected as part of a promotion.] I like the box they charge in. They are easy to use & I like the charging system. I took a star off because the sound was a little too much. They were comfortable to wear day in & out. I could hear things very clearly. I felt they were durable. I think they are a great option. I liked having the different size pieces to fit in the ear. Very satisfied with them.
Response from ceretoneBy CS, Customer Service, March 26, 2026
Hello Renee,
Thank you for your review! We’re glad to hear you’re enjoying the overall performance. We appreciate your feedback about the sound level as well, this is helpful for us as we continue to improve. It’s great to know you’re very satisfied and found them to be a durable and reliable option! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad to hear you’re enjoying the overall performance. We appreciate your feedback about the sound level as well, this is helpful for us as we continue to improve. It’s great to know you’re very satisfied and found them to be a durable and reliable option! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
They work well
on March 22, 2026
Posted by: JenniferG
[This review was collected as part of a promotion.] It's so nice to be able to hear a little better than I was. They definitely help me but, because they aren't bluetooth compatible, I can't wear them much during the day because I'm on my phone quite a bit.
Response from ceretoneBy CS, Customer Service, March 24, 2026
Hello Jennifer,
Thank you for sharing your experience! We’re so glad to hear that the hearing aids are helping you hear better. We understand how important Bluetooth connectivity can be, especially when you’re frequently on your phone, and we truly appreciate your feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re so glad to hear that the hearing aids are helping you hear better. We understand how important Bluetooth connectivity can be, especially when you’re frequently on your phone, and we truly appreciate your feedback. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Take your time, follow instructions
on March 17, 2026
Posted by: KristaB
[This review was collected as part of a promotion.] Light, compact fairly easy to use. I received these and gave them to my grandmother, it came with qr code links that showed us step by step instructions on how to wear, adjust volume, clean and change your sound surroundings. Took us about an hour to go over them and test them out. I tried the left where my grandmother tried the right. Its weird at first, like you hear yourself talking with an echo. The instructions do clarify it takes months for your ears to adjust so patients is the key here.
Response from ceretoneBy CS, Customer Service, March 20, 2026
Hello Krista,
Thank you for sharing your experience! We’re glad to hear that you found the hearing aids light, compact, and fairly easy to use, and that the QR code instructions were helpful in guiding you through setup and care. What you described about the echo effect is actually very common when first wearing hearing aids, and you’re absolutely right, patience is key as the brain adjusts to hearing sounds more clearly again. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that you found the hearing aids light, compact, and fairly easy to use, and that the QR code instructions were helpful in guiding you through setup and care. What you described about the echo effect is actually very common when first wearing hearing aids, and you’re absolutely right, patience is key as the brain adjusts to hearing sounds more clearly again. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone