Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6 out of 5
4.6
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5 out of 5
5
Such great clairity
on July 13, 2026
Posted by: MaryY
[This review was collected as part of a promotion.] WOW I can finally hear, received these items today and I am impressed. They are small but the clairity is great,they have different size tips for different size people. It seems to cancel out background noises which is also a plus+. I haven't had to do any maintenance yet but they come with a tool to clean them. I wore them for a few hours and they didn't fall out like my last pair. If you need hearing aids these are the ones to get.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Mary,

Thank you so much for your review! We're thrilled to hear that you're already enjoying such a positive experience with your new hearing aids. It's wonderful to know that you're impressed with the sound clarity, comfortable fit, and background noise reduction, and that the different ear tip sizes helped you find a secure fit that stays in place. Your recommendation means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
AMAZING
on July 13, 2026
Posted by: YvonneA
[This review was collected as part of a promotion.] The Ceretone OTC hearing Aids comes in a beautiful box it pairs and charges easy. Long lasting battery. Maintenance is easy too. A must have in your ears.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Yvonne,

Thank you so much for your review! We're delighted to hear that you're enjoying your Ceretone hearing aids. Your recommendation mean a great deal to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
It charges quickly and easily
on July 13, 2026
Posted by: MarlenyO
[This review was collected as part of a promotion.] Excellent value for money; it changes easily and very quickly ,and suits my hearing needs , with a super original design , it changes in the same little casa
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Marleny,

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the value, quick and easy charging, and that the hearing aids meet your hearing needs. We're also glad you like the unique design and the convenience of the compact charging case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great sound and lightweight
on July 13, 2026
Posted by: JamesC
[This review was collected as part of a promotion.] The connectivity of these ceretone are very easy and quick they are a great design and are very lightweight they are very comfortable and the sound works well i have a hearing loss working in a factory for many years and these help me tremendously
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello James,

Thank you so much for your wonderful review! We're so glad to hear that you're enjoying your Ceretone hearing aids and that they've been such a great help with your hearing after many years of working in a factory. It's great to know you found them easy to connect, lightweight, comfortable, and that the sound quality is working well for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Ceretone hearing aids
on July 13, 2026
Posted by: LisaK
[This review was collected as part of a promotion.] I’m so excited to share my experience with Ceretone hearing aids. They are comfortable and have different size ear buds for a good personal fit. They are easy to charge. Just be sure to turn them to off position prior to charge. I am pleased with the clarity. I have worn professionally fit hearing aids for about 10 years. I would highly recommend.
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Lisa,

Thank you so much for your thoughtful review! We're delighted to hear that you're enjoying your Ceretone hearing aids and that you found them comfortable, easy to charge, and clear in sound quality. We especially appreciate you sharing the helpful tip about turning the hearing aids off before charging. It means a lot to us that someone with many years of experience wearing professionally fitted hearing aids would recommend our product. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
A must hearing Aid.
on July 13, 2026
Posted by: NadhraA
[This review was collected as part of a promotion.] A must have Ceretone behind ear hearing Aid. I great and amazing Aid product for people with hearing lost. I highly recommend this product. It is very well worth it.
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Nadhra,

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Ceretone behind-the-ear hearing aids and that they've made a positive difference for you. Your recommendation means a great deal to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Easy to use, put the battery in and pop them in
on July 13, 2026
Posted by: ThomasG
[This review was collected as part of a promotion.] So I'm not officially hearing impaired so I could not get a hearing aid through my insurance company. But this is really good. The instructions are very easy to read the battery. It's fantastic and the fit is good. It may take a little bit before I can adjust the sound to exactly what I need because as I say I really don't need them. I'm just on the verge of having them but so far so good
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Thomas,

Thank you so much for sharing your experience! We're delighted to hear that you're enjoying your hearing aids and that you found the instructions easy to follow, the battery life impressive, and the fit comfortable. It can take a little time to get used to the sound and find the settings that work best for you, so you're definitely not alone in that. We're glad to hear things are off to a great start! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Really easy to use product
on July 12, 2026
Posted by: ElenaG
[This review was collected as part of a promotion.] I believe these products will be easy to use and comfortable. I hope I can listen to the words I want to listen to. And the connectivity is pretty easy, pretty comfortable as well. On my ears, I would have to build the hours within weeks to use.The battery is pretty easy to charge.And there's no noise
Response from ceretoneBy CS, Customer Service, July 16, 2026
Hello Elena,

Thank you so much for your review! We're happy to hear that you found the hearing aids easy to use, comfortable to wear, and simple to charge. As you mentioned, it can take a little time to get used to wearing hearing aids, so gradually increasing your wear time over the first few weeks is a great approach. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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