Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6 out of 5
4.6
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
141
4 Stars
45
3 Stars
13
2 Stars
2
1 Star
1
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Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4 out of 5
4
Good if You Can't Afford Prescription Ones
on July 19, 2026
Posted by: LarryC
[This review was collected as part of a promotion.] I love these because they are easy to recharge. Their small design makes it hidden so others don't see me wearing them. Very light, I almost forget I'm wearing them. If I need to adjust the volume, the controls make it easy. Though, when I speak, it sounds like I'm in a small room with all the echo from my voice. Highly recommend if you don't have the money to by prescription ones.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Larry,

Thank you so much for your review! We're so glad to hear that you're enjoying the easy recharging, discreet design, lightweight comfort, and simple volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it's something some users experience while their ears and brain adjust to wearing hearing aids. Thank you for your honest feedback and for recommending Ceretone as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Easy to use
on July 18, 2026
Posted by: NuongM
[This review was collected as part of a promotion.] My uncle is 80 years old and has pretty severe hearing loss, I was hoping this hearing aid would make conversations easier and it really has helped. After adjusting it to the right setting, he can hear voices much more clearly and doesn’t need us to repeat ourselves as often.
The biggest advantage for him is how easy it to recharge-he just places it in the charging case and doesn’t have to handle tiny batteries. The noise reduction also help make voices easier to understand .
Overall ,It’s comfortable to wear and has made daily communication much easier.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Nuong,

Thank you so much for sharing your uncle's experience! We're truly happy to hear that the hearing aids have made such a positive difference in his daily conversations. Thank you for trusting Ceretone to be part of his hearing journey! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
I Finally Can Finally Hear After 15 Years!
on July 17, 2026
Posted by: LeslieH
[This review was collected as part of a promotion.] I love my new Ceretone Hearing aides. I haven't been able to hear good for fifteen years and I haven't bern able to hear my husband speak to me or a TV play at normal sound for that long. When I first put these in and got the strength of the sound set for both ears I cried. I heard birds chiro and had a normal conversation with my husband and coukd listen to my TV at normal volume for the first time in that many years. These hearing aides opened up my world again and I am having to get reajusted to sounds around me again slowly. These hearing sides have two buttons. One is to turn them off and on and one is for how low or high you need your aides turned. It comes with a charging cord but you will need the plug in wall part. It comes with a brush and plastic wire so yo can clean them. They come with a case because they are rechargeable and they come with three different ear sized tips for the size you need to fit your ear. The other part with the buttons go behind your ear and are very comfortable and safe. The durability of these hearing aides are sturdy and stable.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Leslie,

Thank you so much for sharing your heartfelt experience. Your review truly means the world to us. We're incredibly touched to hear that your Ceretone hearing aids have helped you hear your husband, the birds, and your TV again after so many years. Knowing that they have made such a meaningful difference in your daily life is exactly why we do what we do. Thank you again for taking the time to share your story! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Clarity and fit
on July 16, 2026
Posted by: JanP
[This review was collected as part of a promotion.] Great sound clarity and very comfortable to wear. The packaging is compact and travel-friendly. The retention wire was a little awkward and took a minute to get placed in the bowl of the ear, but you will see in the enclosed picture that it fits well. I already wear hearing aids, and these were easy to adjust to - definitely recommend.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Jan,

Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the clear sound quality, comfortable fit, and compact, travel-friendly design of your Ceretone hearing aids. Thank you for sharing your experience and for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Excellent sound quality
on July 15, 2026
Posted by: LynnC
[This review was collected as part of a promotion.] I was a little skeptical about this product at first but I was pleasantly surprised when these hearing devices were really comfortable and had great sound sound quality. I have an expensive pair that I’ve stopped wearing because the app controls my sound and it’s always needing adjustment so I was looking for an alternative that doesn’t cost an arm and a leg. These provide wonderful clarity and do have volume control.
The set comes well packaged and includes different sized ear buds to help get a perfect fit and it also comes with a cleaning brush to help keep them clean so maintaining the devices is easy.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Lynn,

Thank you so much for your thoughtful review! We're delighted to hear that the hearing aids exceeded your expectations. It's wonderful to know that you found them comfortable, easy to maintain, and that they provide the clear sound quality and simple volume control you were looking for. We're especially happy that they offer a reliable alternative to your previous hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Good hearing aids
on July 15, 2026
Posted by: JuanitaC
[This review was collected as part of a promotion.] I was very surprised by these hearing aids. They work just as well as the expensive prescription hearing aides I have been wearing. They were very easy to set up and get started wearing. I really like the rechargeable battery. They fit in my ear well and they give you 4 size options on the ear cushions. Connectivity was good and the controls were easy to use. For me, the biggest draw back was putting them on. Getting my chin length hair and eye glass sides out of the way and getting them where they needed to go took both hands. But once on, they stay in place all day. Sound quality was really good, doesn't sound like you are in a barrel. These will be my go to pair.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Juanita,

Thank you so much for your wonderful review! We're thrilled to hear that the Ceretone hearing aids performed just as well as your prescription hearing aids and that they've become your go-to pair. We're happy to hear that the sound quality met your expectations and provided a natural listening experience. Thank you as well for your honest feedback about putting them on with glasses and chin-length hair, comments like yours help us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Muy bueno producto
on July 14, 2026
Posted by: AuroraV
[This review was collected as part of a promotion.] I receceived this product through an influencer collaboration, and I’m pleasantly surprised. The packaging looks premium, the charging case is compact and well made, and the setup was simple. The hearing aids fit comfortably and are easy to handle. So far , my experience has been positive , and I think they’re a great option for anyone looking for rechargeable hearing aids. Thank you
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Aurora,

Thank you so much for sharing your experience! We're delighted to hear that you've had such a positive first impression. It's wonderful to know that you found the packaging, charging case, setup, and overall comfort to be up to your expectations. We truly appreciate your thoughtful feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great product
on July 14, 2026
Posted by: SharonB
[This review was collected as part of a promotion.] I love these because my husband is hard of hearing and he will be able to use these. He prefers these over the ones he got from the doctor. These are also easy to care for
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Sharon,

Thank you so much for your wonderful review! We're delighted to hear that your husband is enjoying his hearing aids and even prefers them over his previous pair. It's especially rewarding to know that they're easy to use and care for! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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