Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.6
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
139
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
4
Good hearing aids
on July 15, 2026
Posted by: JuanitaC
[This review was collected as part of a promotion.] I was very surprised by these hearing aids. They work just as well as the expensive prescription hearing aides I have been wearing. They were very easy to set up and get started wearing. I really like the rechargeable battery. They fit in my ear well and they give you 4 size options on the ear cushions. Connectivity was good and the controls were easy to use. For me, the biggest draw back was putting them on. Getting my chin length hair and eye glass sides out of the way and getting them where they needed to go took both hands. But once on, they stay in place all day. Sound quality was really good, doesn't sound like you are in a barrel. These will be my go to pair.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Juanita,
Thank you so much for your wonderful review! We're thrilled to hear that the Ceretone hearing aids performed just as well as your prescription hearing aids and that they've become your go-to pair. We're happy to hear that the sound quality met your expectations and provided a natural listening experience. Thank you as well for your honest feedback about putting them on with glasses and chin-length hair, comments like yours help us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that the Ceretone hearing aids performed just as well as your prescription hearing aids and that they've become your go-to pair. We're happy to hear that the sound quality met your expectations and provided a natural listening experience. Thank you as well for your honest feedback about putting them on with glasses and chin-length hair, comments like yours help us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Muy bueno producto
on July 14, 2026
Posted by: AuroraV
[This review was collected as part of a promotion.] I receceived this product through an influencer collaboration, and I’m pleasantly surprised. The packaging looks premium, the charging case is compact and well made, and the setup was simple. The hearing aids fit comfortably and are easy to handle. So far , my experience has been positive , and I think they’re a great option for anyone looking for rechargeable hearing aids. Thank you
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Aurora,
Thank you so much for sharing your experience! We're delighted to hear that you've had such a positive first impression. It's wonderful to know that you found the packaging, charging case, setup, and overall comfort to be up to your expectations. We truly appreciate your thoughtful feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're delighted to hear that you've had such a positive first impression. It's wonderful to know that you found the packaging, charging case, setup, and overall comfort to be up to your expectations. We truly appreciate your thoughtful feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great product
on July 14, 2026
Posted by: SharonB
[This review was collected as part of a promotion.] I love these because my husband is hard of hearing and he will be able to use these. He prefers these over the ones he got from the doctor. These are also easy to care for
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Sharon,
Thank you so much for your wonderful review! We're delighted to hear that your husband is enjoying his hearing aids and even prefers them over his previous pair. It's especially rewarding to know that they're easy to use and care for! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that your husband is enjoying his hearing aids and even prefers them over his previous pair. It's especially rewarding to know that they're easy to use and care for! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I can hear!
on July 14, 2026
Posted by: StephanieS
[This review was collected as part of a promotion.] I like these so much better than the other pair I tried. Over the ear is lighter and more comfortable for me. The sound is easier to control too. I like the different settings for different backgrounds too. Easy to use and the batter last a long time!
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Stephanie,
Thank you so much for your wonderful review! We're thrilled to hear that you found these hearing aids to be a better fit than your previous pair. It's great to know that the behind-the-ear design feels lighter and more comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that you found these hearing aids to be a better fit than your previous pair. It's great to know that the behind-the-ear design feels lighter and more comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Affordable hearing as it should be
on July 14, 2026
Posted by: LeslieC
[This review was collected as part of a promotion.] As a person who has to wear hearing aids in both ears I appreciate the affordability and performance of these and ease of use even with insurance my regular ones are often not affordable to me and I love them being rechargeable because the cost of batteries is outrageous
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Leslie,
Thank you so much for sharing your experience! We're delighted to hear that you found our hearing aids to be both affordable and easy to use. It means a lot to us to know they've been a practical alternative, especially when traditional hearing aids can be so expensive, even with insurance. We're also glad you're enjoying the convenience of the rechargeable design and the savings from not having to purchase disposable batteries. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're delighted to hear that you found our hearing aids to be both affordable and easy to use. It means a lot to us to know they've been a practical alternative, especially when traditional hearing aids can be so expensive, even with insurance. We're also glad you're enjoying the convenience of the rechargeable design and the savings from not having to purchase disposable batteries. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Nice hearing aid
on July 14, 2026
Posted by: LindaG
[This review was collected as part of a promotion.] The instructions are easy to understand. The storage box is really nice. They fit nicely behind the ear. Now people won’t have to talk so loud. I’ll hear them nicely
Response from ceretoneBy CS, Customer Service, July 14, 2026
Hello Linda,
Thank you so much for your kind review! We're delighted to hear that you found the instructions easy to follow, that you like the charging case, and that the hearing aids fit comfortably behind your ears. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind review! We're delighted to hear that you found the instructions easy to follow, that you like the charging case, and that the hearing aids fit comfortably behind your ears. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The Ceretone hearing aids provide a low cost effective way to improve hearing
on July 14, 2026
Posted by: StuC
[This review was collected as part of a promotion.] CE-D12BT
I have been wearing hearing aids for the past three years. I'm in a unique position to compare the Ceretone Hearing Aids Model CE-D12BT to the Oticon Zircon 2 miniRITE hearing aids that I currently use. To be fair, this isn't an "apples to apples" comparison because the Ceretone hearing aids retail for approximately one-fifth the cost of the Oticons. Still, many people considering hearing aids for the first time may find this comparison helpful. In all honesty, if my Medicare Advantage plan didn't cover the cost of my Oticons, I'd be looking at lower-cost alternatives myself.
I have been wearing hearing aids for the past three years. I'm in a unique position to compare the Ceretone Hearing Aids Model CE-D12BT to the Oticon Zircon 2 miniRITE hearing aids that I currently use. To be fair, this isn't an "apples to apples" comparison because the Ceretone hearing aids retail for approximately one-fifth the cost of the Oticons. Still, many people considering hearing aids for the first time may find this comparison helpful. In all honesty, if my Medicare Advantage plan didn't cover the cost of my Oticons, I'd be looking at lower-cost alternatives myself.
The Ceretone hearing aids can be purchased over the counter without requiring an examination and hearing test by an audiologist. The Oticons do require an audiologist, who determines your level of hearing loss during testing. The Oticons are then programmed specifically for your hearing needs, while the Ceretones are not. Both hearing aids offer multiple listening programs for different environments. The Ceretones include Normal, Restaurant, Outdoor, and Music modes.
Besides the charging base, which also serves as a storage case, the Ceretones include a charging cable, three sizes of eartips, a cleaning tool, and a user manual. I was impressed by the amount of documentation provided. In addition to the detailed user manual, there is a Quick Start Guide and another guide that explains the adjustment period and offers helpful tips for new users.
The documentation notes that some patience is required when first wearing hearing aids, and that's true of expensive prescription models as well. Ceretone suggests an adjustment period of one to three months. Not only do you become accustomed to the feel of the hearing aids, but your brain gradually learns to process sounds differently. With my Oticons, everything sounded natural after about two weeks of daily use.
The Ceretones arrived nearly fully charged. Within minutes, the LED lights on the charging case turned green, indicating they were fully charged. The hearing aids themselves were only slightly larger than my Oticons and felt equally comfortable in my ears. They include retention wires that fit into the bowl of the ear to help keep them securely in place. Three sizes of eartips are included, and the Quick Start Guide notes that using the wrong size can cause whistling or feedback.
The Ceretones arrived nearly fully charged. Within minutes, the LED lights on the charging case turned green, indicating they were fully charged. The hearing aids themselves were only slightly larger than my Oticons and felt equally comfortable in my ears. They include retention wires that fit into the bowl of the ear to help keep them securely in place. Three sizes of eartips are included, and the Quick Start Guide notes that using the wrong size can cause whistling or feedback.
Now for the most important comparison: performance. For a hearing aid that costs a fraction of what prescription models do, I found the Ceretones to be a respectable alternative. Although I only tested them for several hours, I felt that was enough to compare their basic sound quality and comfort because I've already been wearing hearing aids daily for the past three years. Speech was clear and easy to understand in quiet surroundings, and they amplified sounds naturally without being harsh. Like most over-the-counter hearing aids, they didn't separate speech from background noise quite as effectively as my Oticons, especially in noisier environments, but I expected that given the price difference. Comfort was excellent, and I experienced no issues with fit during my testing.
Overall, I think the Ceretone hearing aids offer very good value for the money. They don't provide the level of personalization or refinement that comes with professionally fitted prescription hearing aids, but they also cost only about one-fifth as much. If prescription hearing aids are beyond your budget, I believe these are a worthwhile option that can provide meaningful improvement in hearing for many users.
The Ceretones definitely provided sound amplification good enough to improve my hearing. Not surprisingly, the sound wasn’t as good as what I experienced with the Oticons, but it was a reasonable improvement to my hearing.
I liked the controls on the Ceretones. It’s all done manually with one tiny lever you push either up or down to control volume and programs. With the Oticons, I found it difficult to change things manually on them, so any adjustments I make I do through an app. The Oticons have a Bluetooth capability, which the Ceretones lack. Besides, using them as hearing aids, once you set up the Bluetooth connection, anything sounds coming from your cell phone are directed to the hearing aids, such as music, phone calls, or sound tracks.
I liked the controls on the Ceretones. It’s all done manually with one tiny lever you push either up or down to control volume and programs. With the Oticons, I found it difficult to change things manually on them, so any adjustments I make I do through an app. The Oticons have a Bluetooth capability, which the Ceretones lack. Besides, using them as hearing aids, once you set up the Bluetooth connection, anything sounds coming from your cell phone are directed to the hearing aids, such as music, phone calls, or sound tracks.
In summation, I think the Ceretones are a good, relatively inexpensive way to improve your hearing. For the low cost, they are easy to use, and improve hearing. Are they as good as the expensive hearing aids? No, but they are a decent alternative if your health insurance doesn’t cover the cost of the better ones and you just can’t afford them.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Stu,
Thank you for taking the time to share such a thoughtful and balanced review! We truly appreciate your detailed comparison and your honest feedback. We're delighted to hear that you found the Ceretone hearing aids comfortable, easy to use, and a great value for the price. Your insights will be incredibly helpful to others considering OTC hearing aids. Thank you for choosing Ceretone and for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a thoughtful and balanced review! We truly appreciate your detailed comparison and your honest feedback. We're delighted to hear that you found the Ceretone hearing aids comfortable, easy to use, and a great value for the price. Your insights will be incredibly helpful to others considering OTC hearing aids. Thank you for choosing Ceretone and for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Realmente good for people that have problems hearing.
on July 13, 2026
Posted by: AdaS
[This review was collected as part of a promotion.] I've had a great experience with the Ceretone Solid behind-the-ear hearing aid. It has a comfortable, lightweight design and feels durable for everyday use. The sound performance is clear and reliable, making conversations much easier. Maintenance is simple, and the battery lasts a long time. Overall, it's a dependable hearing aid that offers great value and convenience.
Response from ceretoneBy CS, Customer Service, July 17, 2026
Hello Ada,
Thank you so much for your thoughtful review! We're delighted to hear that you've had such a great experience with the Solid hearing aid. It's wonderful to know that you find it comfortable, lightweight, durable, and easy to maintain, and that the clear, reliable sound has made conversations easier for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that you've had such a great experience with the Solid hearing aid. It's wonderful to know that you find it comfortable, lightweight, durable, and easy to maintain, and that the clear, reliable sound has made conversations easier for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone