Customer reviews from ceretone
Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Average customer rating
4.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
41
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Customer Rating
5
Works Great.
on February 12, 2026
Posted by: danac46_6050
[This review was collected as part of a promotion.] These hearing aids worked great for my mom. She can finally hear and she is so proud of them. I’m happy that I’m not having to yell at her anymore. She says they are comfortable and they seem to charge pretty easy.
Response from ceretoneBy CS, Customer Service, February 12, 2026
Hello Dana,
Thank you so much for sharing your experience! We’re thrilled to hear that your mom is enjoying her hearing aids and that they’re helping her hear clearly — and making conversations easier for both of you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that your mom is enjoying her hearing aids and that they’re helping her hear clearly — and making conversations easier for both of you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Comfortable and easy to distinguish right and left
on February 12, 2026
Posted by: sissyc2_9443
[This review was collected as part of a promotion.] Great comfort , very durable. Volume is good controls are great. Also very good connectivity. I tried them out for my Mom. She is always loosing hers so these are easy to wear . She will love them.
Response from ceretoneBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for your review! We’re thrilled to hear that you found the hearing aids comfortable, durable, and easy to control. We hope she loves them as much as you do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you found the hearing aids comfortable, durable, and easy to control. We hope she loves them as much as you do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great hearing aid
on February 12, 2026
Posted by: annettew39_1231
[This review was collected as part of a promotion.] Thea things work pretty good. Takes a bit to get used to. Felt really odd at first. And yes, you get some feedback if you don’t put them in right. After figuring it out and all they do help a lot. Different volume levels and also can be set to location. Example, restaurant… pretty cool! Easy to connect as they connect themselves. Easy to charge it comes with cord/ very lightweight.
Response from ceretoneBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for sharing your experience! It’s completely normal for them to feel a little odd at first — there’s definitely an adjustment period. You’re absolutely right that proper insertion makes a big difference, especially when it comes to avoiding feedback. We’re glad you were able to get the hang of it! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! It’s completely normal for them to feel a little odd at first — there’s definitely an adjustment period. You’re absolutely right that proper insertion makes a big difference, especially when it comes to avoiding feedback. We’re glad you were able to get the hang of it! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very nice!
on February 11, 2026
Posted by: olehs_9575
[This review was collected as part of a promotion.] The hearing aid arrived quite quickly and was well-packaged, which I was very pleased with. It turned out to be a very high-quality device with the best, most simple features. My father was very happy that I let him try it, and he was delighted with the quality and performance! He’s already recommended it to two of his friends who are also considering it! 10 out of 10, I’m very satisfied !
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello Oleh,
Thank you for your wonderful feedback! We’re thrilled to hear that your father is enjoying the hearing aids and even recommending them to friends. Your satisfaction means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your wonderful feedback! We’re thrilled to hear that your father is enjoying the hearing aids and even recommending them to friends. Your satisfaction means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I really like the size
on February 9, 2026
Posted by: ElenaG
[This review was collected as part of a promotion.] Really easy to use. The settings are excellent. Great fittage. The app is easy to monitor and use the manual's easy to read the great packaging as well.I will continue with beback
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Elena,
Thank you for your wonderful feedback! We’re so glad to hear that you find the Ceretone hearing aids easy to use, with great settings, and fit. It’s also fantastic that the manual and packaging met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your wonderful feedback! We’re so glad to hear that you find the Ceretone hearing aids easy to use, with great settings, and fit. It’s also fantastic that the manual and packaging met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Amazing.
on February 7, 2026
Posted by: Lenzah N
[This review was collected as part of a promotion.] These are the best out there.. it’s worth to invest.. the sound quality are the best .. the design is amazing, I love the fitting and they are very comfortable and the battery lasted for 20 hours which is amazing, love the noise reduction, it’s a big help. I would recommend this brand.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Lenzah,
Thank you for your feedback! We’re thrilled you love the sound quality, comfort, and long-lasting battery of the Torch hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re thrilled you love the sound quality, comfort, and long-lasting battery of the Torch hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Life changing
on February 6, 2026
Posted by: angie B
[This review was collected as part of a promotion.] This is life changing. It is actually smaller than an Airpod. the design is perfect. fits right in. It has 5 different volume levels. Super cute. Very convenient and conspicuous. The plug and play feature made it so easy to use.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Angie,
Thank you for sharing! We’re thrilled the Torch hearing aid is convenient, easy to use, and a perfect fit for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing! We’re thrilled the Torch hearing aid is convenient, easy to use, and a perfect fit for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Wonderful product !!!
on November 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] These were beer comfortable , sound was excellent. I especially like the ability to adjust in settings .
They look like wireless headphones and require no prescription, yet worked as well as medical devices
Response from ceretoneBy CS, Customer Service, November 17, 2025
Hello,
Thank you for your feedback! We’re glad to hear that you found the Torch hearing aids comfortable, effective, and easy to use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear that you found the Torch hearing aids comfortable, effective, and easy to use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone