Customer reviews from ceretone
Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Average customer rating
4.7
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Customer Rating
5
Life changing
on February 6, 2026
Posted by: angie B
[This review was collected as part of a promotion.] This is life changing. It is actually smaller than an Airpod. the design is perfect. fits right in. It has 5 different volume levels. Super cute. Very convenient and conspicuous. The plug and play feature made it so easy to use.
Response from influenster.comBy CS, Customer Service, February 9, 2026
Hello Angie,
Thank you for sharing! We’re thrilled the Torch hearing aid is convenient, easy to use, and a perfect fit for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing! We’re thrilled the Torch hearing aid is convenient, easy to use, and a perfect fit for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing.
on February 7, 2026
Posted by: Lenzah N
[This review was collected as part of a promotion.] These are the best out there.. it’s worth to invest.. the sound quality are the best .. the design is amazing, I love the fitting and they are very comfortable and the battery lasted for 20 hours which is amazing, love the noise reduction, it’s a big help. I would recommend this brand.
Response from influenster.comBy CS, Customer Service, February 9, 2026
Hello Lenzah,
Thank you for your feedback! We’re thrilled you love the sound quality, comfort, and long-lasting battery of the Torch hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re thrilled you love the sound quality, comfort, and long-lasting battery of the Torch hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
I really like the size
on February 9, 2026
Posted by: Elena G
[This review was collected as part of a promotion.] Really easy to use. The settings are excellent. Great fittage. The app is easy to monitor and use the manual's easy to read the great packaging as well.I will continue with beback
Response from influenster.comBy CS, Customer Service, February 9, 2026
Hello Elena,
Thank you for your wonderful feedback! We’re so glad to hear that you find the Ceretone hearing aids easy to use, with great settings, and fit. It’s also fantastic that the manual and packaging met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your wonderful feedback! We’re so glad to hear that you find the Ceretone hearing aids easy to use, with great settings, and fit. It’s also fantastic that the manual and packaging met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Very nice!
on February 11, 2026
Posted by: olehs_9575
[This review was collected as part of a promotion.] The hearing aid arrived quite quickly and was well-packaged, which I was very pleased with. It turned out to be a very high-quality device with the best, most simple features. My father was very happy that I let him try it, and he was delighted with the quality and performance! He’s already recommended it to two of his friends who are also considering it! 10 out of 10, I’m very satisfied !
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Oleh,
Thank you for your wonderful feedback! We’re thrilled to hear that your father is enjoying the hearing aids and even recommending them to friends. Your satisfaction means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your wonderful feedback! We’re thrilled to hear that your father is enjoying the hearing aids and even recommending them to friends. Your satisfaction means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Great hearing aid
on February 12, 2026
Posted by: annettew39_1231
[This review was collected as part of a promotion.] Thea things work pretty good. Takes a bit to get used to. Felt really odd at first. And yes, you get some feedback if you don’t put them in right. After figuring it out and all they do help a lot. Different volume levels and also can be set to location. Example, restaurant… pretty cool! Easy to connect as they connect themselves. Easy to charge it comes with cord/ very lightweight.
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for sharing your experience! It’s completely normal for them to feel a little odd at first — there’s definitely an adjustment period. You’re absolutely right that proper insertion makes a big difference, especially when it comes to avoiding feedback. We’re glad you were able to get the hang of it! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! It’s completely normal for them to feel a little odd at first — there’s definitely an adjustment period. You’re absolutely right that proper insertion makes a big difference, especially when it comes to avoiding feedback. We’re glad you were able to get the hang of it! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Comfortable and easy to distinguish right and left
on February 12, 2026
Posted by: sissyc2_9443
[This review was collected as part of a promotion.] Great comfort , very durable. Volume is good controls are great. Also very good connectivity. I tried them out for my Mom. She is always loosing hers so these are easy to wear . She will love them.
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for your review! We’re thrilled to hear that you found the hearing aids comfortable, durable, and easy to control. We hope she loves them as much as you do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you found the hearing aids comfortable, durable, and easy to control. We hope she loves them as much as you do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Good for OTC
on February 12, 2026
Posted by: linhl16_3324
[This review was collected as part of a promotion.] This is a great OTC option for the hearing impaired. My dad started using this and it works great. He is able to hear but he said it's uncomfortable after a while. It's easy to use and there is not white noise that he complained about with other brands. It's easy to control and the volume can be adjusted. We don't have to suffer from his blaring TV or tablet.
Response from influenster.comBy CS, Customer Service, February 13, 2026
Hello Linh,
Thank you so much for sharing your experience! We’re really glad to hear that your dad is able to hear clearly and that he’s not experiencing the white noise issues he had with other brands. We’re sorry to hear that he finds them uncomfortable after wearing them for a while. Sometimes adjusting the dome size or taking short breaks during the day can help improve long-term comfort. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear that your dad is able to hear clearly and that he’s not experiencing the white noise issues he had with other brands. We’re sorry to hear that he finds them uncomfortable after wearing them for a while. Sometimes adjusting the dome size or taking short breaks during the day can help improve long-term comfort. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Definitely and great find
on February 12, 2026
Posted by: dilshoddjuraev_9862
[This review was collected as part of a promotion.] They are ber lightweight and comfortable, even after wearing a long time. The fit is secure and stay in place without causing any discomfort the charger case is sleek compact. Sound quality is clear , good balanced with nice bass!
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for your review! We’re thrilled to hear that you find them lightweight and comfortable, even during extended wear. We’re especially happy that you’re enjoying the clear, well-balanced sound with nice bass. That kind of listening experience makes all the difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you find them lightweight and comfortable, even during extended wear. We’re especially happy that you’re enjoying the clear, well-balanced sound with nice bass. That kind of listening experience makes all the difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com