Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.7
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
37
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for LG - Refurbished Excellent - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Unbelievable picture quality!
on September 5, 2025
Posted by: Milena D
[This review was collected as part of a promotion.] The quality of the picture on this TV is unreal. Its so crisp and bright, and the TV is incredibly thin and sleek hanging on the wall. I was so surprised by the design- it truly looks like a piece of art hanging on the wall and not at all like your standard TV. Its thin, and the edging/frame is hardly visible- from a distance, it looks like its just the actual image on the wall. I can't wait to watch football season on this!! Set up was easy and quick. 10/10 would recommend (and honestly, already have!) Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, September 6, 2025
Hey Milena! That’s LG OLED at its finest—a picture so crisp it feels like the image is floating right on your wall. 🖼️✨ We love hearing how the ultra-thin design doubles as art while still delivering that brightness and clarity you can’t wait to see in action this football season. 🏈 Thanks for recommending the G5 already, and if you share more feedback or G5 moments, we’d be glad to see it @LGUS! *Joseph
Written by a customer while visiting cohley.com
Customer Rating
5
Best tv EVER
on September 22, 2025
Posted by: cristina_777_2204
[This review was collected as part of a promotion.] Really love our 77" G5 OLED. Picture quality is outstanding.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Response from influenster.comBy Joslyn, LG Digital Care Team, September 22, 2025
Thanks for sharing, Cristina! 🙌 Your 77” G5 OLED sounds like the ultimate viewing upgrade—football, binge-watching, and even re-watching The Last Kingdom just got a major glow-up! We’re thrilled it’s taking your entertainment to the next level! If you have more feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
U need
on October 29, 2025
Posted by: kalesy_7375
[This review was collected as part of a promotion.] Elegant design meets immersive sound and stunning image clarity — remote is intuitive, connectivity robust, the full immersive home-cinema experience.
Response from influenster.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Kalesy, thank you for sharing your review of the LG OLED77G5WUA OLED evo G5 TV. It’s great to hear how the elegant design, immersive sound, and stunning image clarity have elevated your home‑cinema experience. We’re glad the intuitive remote and robust connectivity make it even more enjoyable to use. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting influenster.com
Customer Rating
4
Drop Dead Gorgeous Display
on November 5, 2025
Posted by: Chainplate
Stunning picture but serious issue with volume output. I connected the TV to my stereo receiver using an optical cable and the volume was very low. I almost sent the TV back. The wall mount bracket that comes with the TV was relatively easy to install but the instructions were terrible - the available video cleared up my questions. No printed manual and the online manual offered zero information. The onscreen manual isn't much better.
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your experience with your LG TV. It’s great to hear the picture quality has impressed you and that the wall mount bracket installation went smoothly with help from the video guide. We understand how important it is for your audio setup to deliver the same level of performance, and low volume output through an optical connection can be limiting. For reference, you can explore LG TV audio output and connection guidance here: https://www.lg.com/us/support/help-library/lg-tv-audio-output-and-sound-settings-guide-CT10000018-20150777965681.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incomparable
on November 21, 2025
Posted by: davidlc25
from Chicago, IL
[This review was collected as part of a promotion.] Shipping took a long time, but probably due to high amount of sales (incredible deals). Best picture of any TV that I have ever seen (and I'm coming from an OLED, and I've had the high end plasmas in the past).
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi David, thank you for sharing your review of the LG OLED77G5WUA. We’re glad to hear the wait was worth it and that the picture quality has exceeded even your past OLED and plasma experiences. It’s wonderful knowing this TV stands out as incomparable for you. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
STUNNING picture quality
on November 23, 2025
Posted by: Dvnsh
[This review was collected as part of a promotion.] The OLED83G5WUA is an absolute knockout. Once it’s on the wall, the ultra-sleek design practically disappears, and when you power it on, the picture quality is on another level. True OLED blacks, vibrant colors, sharp detail, and bright HDR make every scene pop. Motion is incredibly smooth, and movies or sports feel cinematic, especially in a dark room where it genuinely delivers a theater-like experience.
It’s definitely pricey and massive to install, but if you’re looking for reference-level picture quality at a truly impressive size, this is the one.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your review of the LG OLED77G5WUA. We’re delighted to hear the ultra‑sleek design, true OLED blacks, vibrant colors, and smooth motion have created such a cinematic experience in your space. It’s wonderful knowing the HDR brightness and sharp detail have impressed you and that the TV delivers theater‑like quality at home. We appreciate your feedback on installation and are glad overall it’s been such a stunning upgrade. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
For any further assistance, feel free to DM us at @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Cinematic Experience atHome
on November 25, 2025
Posted by: Jordenne M
[This review was collected as part of a promotion.] The LG 77-inch OLED TV is an absolute showstopper, delivering stunning picture quality with perfect blacks and vivid, lifelike colors. Movies, sports, and gaming look incredible thanks to its cinematic scale and fast response time. The thin, elegant design makes it feel like a piece of modern art in the living room, while the built-in sound is surprisingly robust for such a slim frame. WebOS is smooth and easy to use, offering quick access to streaming apps and smart features. It’s definitely a premium investment, but the immersive viewing experience and sheer visual brilliance make it worth every penny. My only regret is not getting a bigger one!
Review submitted as part of a program that offers discount on TV.
Response from cohley.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG 77-inch OLED TV. We’re delighted to hear that it is an absolute showstopper, delivering stunning picture quality with perfect blacks and vivid, lifelike colors. It’s wonderful to know that movies, sports, and gaming look incredible thanks to its cinematic scale and fast response time, and that you appreciate the thin, elegant design. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting cohley.com
Customer Rating
4
Almost Perfect
on December 9, 2025
Posted by: dadart20
LG would not ship the 77" to me so I bought it elsewhere but I wanted to share my two cents. The TV itself is everything every reviewer has said it is. This TV replaced a six year old LG OLED. But LG should fire whoever thought this remote was worthy of such a fine, and expensive TV. I actually went back to the six year old remote even though not all the functions seem to work. .
Response from lg.comBy LG, December 10, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear that your new LG OLED TV, model OLED77G5WUA, is everything you expected and more, building on the positive experience you had with your previous LG OLED. We appreciate you providing such positive feedback on the TV's performance.
We understand, however, that the purchasing process and your experience with the included remote control did not meet your expectations. Your feedback regarding the remote for the OLED77G5WUA is important, and we appreciate your candor. We are always striving to improve the design and functionality of our accessories, and we value your preference for the older remote.
https://www.lg.com/us/tvs/lg-oled77g5wua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We understand, however, that the purchasing process and your experience with the included remote control did not meet your expectations. Your feedback regarding the remote for the OLED77G5WUA is important, and we appreciate your candor. We are always striving to improve the design and functionality of our accessories, and we value your preference for the older remote.
https://www.lg.com/us/tvs/lg-oled77g5wua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
3