Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.7
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
37
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for LG - Refurbished Excellent - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Amazing picture quality
on December 7, 2025
Posted by: RMT25
He truly incredible picture with an amazing trueness in color. From the moment we turned at first on after now and more continued observation, this is the clearest best TV we have owned.
Response from lg.comBy LG, December 17, 2025
That’s fantastic to hear! 🌟 We love knowing your LG TV has wowed you from the very first power‑on and continues to impress with its incredible picture clarity and true‑to‑life color. It’s awesome that it’s become the clearest and best TV you’ve owned — exactly the kind of experience we aim to deliver. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Almost perfect
on May 27, 2026
Posted by: Pop3x921
This tv has the best picture of any tv currently in the market. Operating system is on the other hand not very good.
Response from lg.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hi there, Pop! Thanks for the five stars. Glad to hear the picture is hitting that top‑tier mark for you. We’ll make sure your note about the operating system gets passed along to our product team.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great Oled TV
on May 9, 2026
Posted by: Stevepogo
from Sacramento
Best picture I’ve ever seen on a tv. Unfortunately our grandson threw something at it and broke the screen. Loved it so much I bought another one to replace it. Pairs well with lg surround sound
Response from lg.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hey there, Steve! Really appreciate the five stars. Glad to hear your OLED delivered that incredible picture quality you loved so much. Sorry to hear about the little accident, but we’re happy you trusted LG again for the replacement. If you ever need anything in the future, our team at @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
77 G5 Oled
on May 18, 2026
Posted by: JRE8
from Los Angeles
[This review was collected as part of a promotion.] This is a nice TV. Especially if you get it on sale with additional coupons. Took a while to deliver, so if you’re impatient, order somewhere else. Hard to beat the price though!
Response from lg.comBy LG, May 26, 2026
Hello, John! We’re glad to hear you’re enjoying your LG TV, especially at such a great price. Scoring a deal always makes the experience even sweeter, and it’s awesome that the picture and performance are living up to your expectations. Delivery timing can vary, but we’re happy the value made it worth the wait!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
INSANE to pay this much and be plastered with ads
on November 21, 2025
Posted by: LG sucks 99
TV COVERS HALF YHE SCREEN WITH ADS WITH SOUND AS SOON AS YOU TURN IT ON
Avoid this product you care about your sanity!!!
Avoid this product you care about your sanity!!!
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your experience with your LG TV. We understand how disruptive it can be when ads appear with sound and cover a large portion of the screen upon powering on your TV. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this advertising display issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
I absolutely love this tv
on April 6, 2025
Posted by: leahbihh01_3488
[This review was collected as part of a promotion.] The 77" 4K OLED Smart TV is absolutely stunning! The picture quality is next level with vibrant colors and deep blacks that make everything look so crisp and detailed. Watching movies or binging your favorite shows feels like you're right there in the action. Plus, the AI tech is amazing—it adjusts the picture and sound to make everything look and sound perfect, no matter what you're watching. The design is so sleek and stylish. It has a super slim profile that looks gorgeous in any room, and the wall mount that comes with it is so easy to set up. It gives the TV this floating effect that looks so chic and modern. The smart features are a dream too—super easy to access all your streaming apps, and the voice control is a nice touch. Overall, this TV is perfect if you want something that not only looks beautiful but also gives you an incredible viewing experience. It's got style, it's got function, and it's just perfect for any space!
Response from influenster.comBy LG Digital Care Team, April 9, 2025
Hey there. Thanks for your feedback on your LG TV! We love hearing how our cutting-edge picture quality and AI technology enhance your viewing experience, making your favorite shows more immersive than ever. Our ultra-slim design is crafted to look elegant and transform any room with its modern presence. We aim to blend style and functionality seamlessly, ensuring every moment with your TV is extraordinary. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 😀 ^David
Written by a customer while visiting influenster.com
Customer Rating
5
Must have!
on April 9, 2025
Posted by: vincea21_9709
[This review was collected as part of a promotion.] I got this amazing 77 inch LG class oled evo AI g5 4k smart TV a couple days ago and it is amazing! Best picture and sound I can ever drink for makes watching TV and movies the best! Love that it is energy efficient, came with a wall mount, the colors on this are so rich and deep, making every picture so mesmerizing. Remote control is on point love that you can control everything at the palm of your hand. Also love that this TV is AI integrated highly recommended definitely won’t be let down.
Response from influenster.comBy Joslyn, LG Digital Care Team, April 12, 2025
Hey there! Thank you so much for the glowing review—we love the energy! 🎉 It’s awesome to hear that your new LG TV is blowing you away. From the mesmerizing picture quality to the immersive sound and AI smarts, it sounds like your entertainment game just leveled up in a big way! At LG, we strive to deliver products that not only meet but exceed your expectations—and hearing that your TV is the best you could dream of makes us do a happy dance! If you want to share more love or have feedback, connect with us on social media @LGUSSupport. Cheers! ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on April 17, 2025
Posted by: laurenlundergan17_5623
[This review was collected as part of a promotion.] Love this tv it’s nice and big and me and my family love watching movies together on this tv it makes it feel like we’re In our own personal movie theater, it has amazing quality, we just love it all together
Response from influenster.comBy Joslyn, LG Digital Care Team, April 22, 2025
Thank you for the lovely review, Lauren! We’re so happy to hear that your LG TV is bringing the whole family together for movie nights—it doesn’t get better than that! Creating that personal home theater experience is exactly what we aim for, and it’s amazing to know the picture quality and size are making every movie feel like a blockbuster hit. If you want to share your setup or tell us what you’re watching next, say hi @LGUSSupport. We’d love to hear from you! Wishing you many more unforgettable movie nights! ^Joslyn
Written by a customer while visiting influenster.com