Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Cool look.
on August 24, 2026
Posted by: Zoofie
[This review was collected as part of a promotion.] The product is boss like clarity in outerspace. It owns the market of connectivity. Surround sound is the best one from all prior research products with calibration capabilities. Immersion is like deep diving.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound
on August 24, 2026
Posted by: Tony
from California
[This review was collected as part of a promotion.] The best sound bar that I've ever owned. The surround sound is amazing in my large living room. I have high ceilings and and the sound carries very well. The clarity of the sound is above all other sound bars. It's connected to my Samsung TV and the sound is awesome when combined together. I highly recommend the Q-series sound bar to anyone who wants to upgrade their sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 24, 2026
Posted by: Patrick E
from Riverside, ca
[This review was collected as part of a promotion.] Product delivers excellent sound quality. Connecting to newer Samsung tv no issues and gives you extra Chanel when using the q link mode. One issue when connecting to something like an Xbox you have to choose weather to have the preferred audio or preferred video as the Xbox seems to only want to either deliver the better audio channels or the 4k at the faster rate not both.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound beats sonos performance
on August 24, 2026
Posted by: Assad
from San diego CA
[This review was collected as part of a promotion.] great connectivity never loses connection with Wi-Fi sound quality is great feels like a movie theater surround sound system is amazing set up is quick and easy not needing calibration
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Movie buff
on August 24, 2026
Posted by: Pocketcandyclothing
from Crown Point, IN
[This review was collected as part of a promotion.] Love the sound quality it takes watching a movie to another level. It dont feel like yoy watching a movie it feels like you in the movie. The rear speakers give it the depth thats need when you hear something happening in the back of you will have you turning your head. Using earc or paring a device to the soundbar is simply. Being able ti setup the rear speakers and subwoofer to get the best optimization for my room for the best sound calibration was simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and effortless setup
on August 24, 2026
Posted by: Mississippi Joe
[This review was collected as part of a promotion.] Moved to a new house and didn't want to set up my receiver and speakers. I did a lot of research and settled on this system and I am glad I did. Sounds awesome and setup was a breeze.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok!
on August 24, 2026
Posted by: Unc69it
[This review was collected as part of a promotion.] I have had this for awhile now but I think there needs to be more volume and the surround isn't that great. It only works on some movies and things. I think one day I will have to replace this with a better system.
Written by a customer while visiting Samsung US
Customer Rating
5
Feels like a movie theater.
on August 24, 2026
Posted by: Chris786
from Hopatcong NJ
[This review was collected as part of a promotion.] These were very easy to setup. They came calibrated so no issues trying to figure that out. They had a few options for connectivity but I prefer hardwired so I can use just one remote. They sound amazing, everything was crystal clear and you feel like you're in a movie theater with high end surround sound.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US