Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Exceptional home theater experience.
on May 25, 2025
Posted by: PepperPablo
[This review was collected as part of a promotion.] This system delivers truly immersive sound with its 11.1.4 channels, including four up-firing drivers for convincing Dolby Atmos and DTS:X overhead effects. Dialogue is crystal clear via Active Voice Amplifier Pro, and the wireless subwoofer provides powerful, tight bass.
Setup is clean thanks to Wireless Dolby Atmos. Features like Q-Symphony (with compatible Samsung TVs) and SpaceFit Sound Pro intelligently optimize audio for your room. With built-in voice assistants and streaming support, it's a smart and powerful audio solution.
While minor, any small quibbles are overshadowed by its stellar performance. For premium sound and convenience, the Q990F/D sets a new standard.
Setup is clean thanks to Wireless Dolby Atmos. Features like Q-Symphony (with compatible Samsung TVs) and SpaceFit Sound Pro intelligently optimize audio for your room. With built-in voice assistants and streaming support, it's a smart and powerful audio solution.
While minor, any small quibbles are overshadowed by its stellar performance. For premium sound and convenience, the Q990F/D sets a new standard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound system to date in our house.
on June 2, 2025
Posted by: Geofry
[This review was collected as part of a promotion.] We purchased this surround system when we recently purchased a new Samsung 75" QLED. All we had to do is hear this surround system and we were sold. The different ways the sound comes out of all the speakers is amazing to our ears. This Samsung surround system along with our new Samsung TV truly made our living room into a real movie theater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing sound and audio quality
on June 13, 2025
Posted by: Lovee2shopsamsung
[This review was collected as part of a promotion.] I use my Samsung product as my home television surround sound system and it's amazing I would most definitely recommend getting one if you don't have one it'll blow your mind away by the great sound quality and to top it off this sound system for your TV has amazing bass and crisp clear sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound and Immersion
on October 27, 2025
Posted by: CC2137
[This review was collected as part of a promotion.] Amazing Sound and Immersion!
This 11.1.4-channel soundbar system completely transformed my home theater experience. The setup was super easy, and the wireless rear speakers and subwoofer connected flawlessly. The sound is incredibly immersive — crisp dialogue, powerful yet balanced bass, and realistic surround and height effects that make movies and games come alive. Music sounds rich and detailed too. It’s sleek, powerful, and worth every penny — easily one of the best all-in-one surround systems I’ve ever owned.
This 11.1.4-channel soundbar system completely transformed my home theater experience. The setup was super easy, and the wireless rear speakers and subwoofer connected flawlessly. The sound is incredibly immersive — crisp dialogue, powerful yet balanced bass, and realistic surround and height effects that make movies and games come alive. Music sounds rich and detailed too. It’s sleek, powerful, and worth every penny — easily one of the best all-in-one surround systems I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible sound
on April 19, 2025
Posted by: JLiegs
[This review was collected as part of a promotion.] This system sounds terrific. Atmos content is immersive, and the new dual channel sub sounds crisp and concise, is a huge improvement over the old single channel. However, 2 things I'm disappointed with. 1) the kit isnt black like the product photos lead the kit to be; its a dark Grey that doesn't match my NeoQLED, so my set looks mismatched. Secondly, there is a very noticeable wave/defect in the soundbars plastic that's easily seen. I expected better build quality given the price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best product ever
on April 25, 2025
Posted by: Solisferny22
[This review was collected as part of a promotion.] I use my sound system with game movies and music and really have the best sound ever and samsung have made a good system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The soundbar brings life to music and movies
on May 11, 2025
Posted by: IlikeIt
[This review was collected as part of a promotion.] I use the soundbar for movies, music and gaming set it up for my home theater
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Package, Ultimate Value!
on June 5, 2025
Posted by: coolaid62
[This review was collected as part of a promotion.] The Q990F builds upon the the already successful Q series of premium soundbars.
This model (although a smaller footprint sub) packs a punch. Wonderful sound separation and powerful bass from a smaller design. It will transform your viewing and listening experience. Nearly perfect in all ways.
This model (although a smaller footprint sub) packs a punch. Wonderful sound separation and powerful bass from a smaller design. It will transform your viewing and listening experience. Nearly perfect in all ways.
Value
5
Written by a customer while visiting Samsung US